Media Tray 1 Lift Up / No Media Tray Failure - Lexmark X862de Service Manual

7500-432, -632, and -832
Step
2 Turn the printer off for 60 seconds.
Does the error occur when the power is turned off/on again?
3 Check the RIP card assembly connection.
Is the RIP card assembly connection JHAB2 and the printer
engine card assembly connection P402 connected
properly?
4 Perform a print test.
Does the error still occur?

941.00 Media tray 1 lift up / no media tray failure

Step
1 Check the media.
Pull out the media tray 1, and visually check it.
Is the media loaded in tray 1?
2 Check the media tray.
Replace media tray 1 with media tray 2.
Is the replaced media tray lifted up?
3 Check the media tray.
Are the tray lift sector gear 12T, of media tray 1, or
surrounding parts damaged?
4 Check the tray 1 media feed lift motor for proper operation.
Warning: Only perform this test with the paper tray
assembly removed from the machine, or abnormal grinding
noises will occur.
1. Enter the Diagnostics Menu.
2. Touch MOTOR TESTS.
3. Touch Printer Tests.
4. Touch Tray 1 lift mtr.
Does the tray 1 media feed lift motor operate properly?
5 Is the tray 1 media feed lift motor properly connected?
2-164
MFP Service Manual
Check
Check
Yes
Go to step 3. Problem solved.
Replace the RIP Replace the
card assembly. connection.
Go to "RIP card
assembly
removal" on
page 4-130.
Go to step 4.
Replace the Problem solved.
printer engine card
assembly.
Go to "Printer
engine card
assembly
removal" on
page 4-119.
Yes
Go to step 2. Load media
properly.
Go to step 3. Go to step 4.
Replace the media Go to step 4.
tray lift sector gear
12T or other
damaged
components.
Go to step 8. Go to step 5.
Replace the media Replace the
feed lift motor. connection.
Go to "Media feed
lift motor
removal" on
page 4-33.
Go to step 6.
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