Step
3
Perform a POR.
Does the error remain when the power is turned off/on?
4
Perform a POR.
Does the error remain when the power is turned off/on?
842.12 Scanner unit assembly communication failure
Step
1
Check all connections of the scanner controller card
assembly.
Are the connections of the scanner controller card assembly
connected properly?
2
Check all connections of the ADF controller card assembly.
Are the connections of the ADF controller card assembly
connected properly?
3
Perform a POR.
Does the error remain when the power is turned off/on?
4
Perform a POR.
Does the error remain when the power is turned off/on?
Check
Check
7500-432, -632, and -832
Yes
No
Replace the
Problem solved.
ADF controller
card assembly.
Go to
"ADF
controller card
assembly
removal" on
page
4-175.
Replace the
Problem solved.
scanner
controller card
assembly.
Go to
"Scanner
controller card
assembly
removal" on
page
4-151.
Yes
No
Go to step 2.
Replace all
connections.
Go to step 3.
Replace all
connections.
Replace the
Problem solved.
ADF controller
card assembly.
Go to
"ADF
controller card
assembly
removal" on
page
4-175.
Replace the
Problem solved.
scanner
controller card
assembly.
Go to
"Scanner
controller card
assembly
removal" on
page
4-151.
Diagnostic information
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