Sensor (Pre-Feed) On Jam (Tray 1 Feed) - Lexmark X862de Service Manual

7500-432, -632, and -832

241.00 Sensor (pre-feed) on jam (tray 1 feed)

Step
1 Check the media condition.
Is the media in the tray crumpled or damaged?
2 Check the media size setup.
Does the media size in use match the size set for tray 1?
3 Check the rolls for tray 1.
Remove tray 1, check it over.
Are the feed roll, separation roll, and pick roll free of excess
wear and contamination?
4 Check the media position.
Open the printer left door assembly, and visually check it.
Does the media touch the sensor (pre-feed) in tray 1 media
feed unit assembly?
5 Check the sensor (pre-feed) for proper operation in tray 1.
1. Enter the Diagnostics Menu.
2. Touch INPUT TRAY TESTS.
3. Touch Sensor test.
4. Touch Tray 1.
5. Touch Pre-feed.
Remove the media tray assembly and check it.
Does the display on the operator panel change every time a
white piece of paper is placed over the sensing area?
6 Check the sensor (pre-feed) connection.
Is the sensor (pre-feed) properly connected?
Check the media feed lift motor in tray 1 for proper
7
operation.
1. Enter the Diagnostics Menu.
2. Touch MOTOR TESTS.
3. Touch Printer motor tests.
4. Touch Tray 1 feed mtr.
Pull out the tray 1, and check it.
Does the media feed lift motor rotate normally?
8 Check the media feed lift motor connection.
Is the media feed lift motor properly connected?
2-54
MFP Service Manual
Check Yes
Replace the Go to step 2.
damaged media
with new.
Go to step 3. Replace the
media, or change
the media size
setup.
Go to step 4. Clean or replace
the feed roll,
separating roll, or
pick roll.
Go to "Feed roll
removal" on
page 4-45,
"Separation roll
removal" on
page 4-49, and
"Pick roll
removal" on
page 4-51.
Remove the Go to step 5.
media.
Ensure the media Go to step 6.
feed unit front
guide is installed
properly.
Go to step 7.
Replace the Replace the
sensor (pre-feed). connection.
Go to step 10. Skip to step 9.
Go to step 9. Replace the
connection.
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