Image Quality Trouble; Troubleshooting - Lexmark X862de Service Manual

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Step
15
Perform a print test.
Does the error still occur?

Image quality trouble

Troubleshooting

Note: First, get a printout as a base, and follow the symptom table to identify the possible failing FRU's.
Image quality symptoms:
Faint print (low
Blank print (no
Solid
black—"Solid black" on page
Vertical blank lines (White stripes in media transport
media transport direction)" on page
Horizontal
band—"Horizontal bands" on page
Printhead
out—"913.00 Printhead assembly failure" on page
Vertical
stripes—"Vertical stripes" on page
Horizontal
stripes—"Horizontal stripes" on page
Partial
lack—"Partial lack" on page
Spots—"Spots" on page
Afterimage—"After image" on page
Background
Skew—"Skew" on page
Media
damage—"Media damage" on page
No
fix—"No fuse" on page
Note: When horizontal lines and/or spots occur periodically, it is possibly caused by a particular roll. In this
case, measure the interval on the print test, and check the relation to the roll in the printer. The interval does not
necessarily match circumference of the roll.
Check
contrast)—"Faint print (Low contrast)" on page
print)—"Blank print (no print)" on page
2-208.
2-209.
2-217.
2-218.
2-219.
(fog)—"Background (fog)" on page
2-221.
2-224.
Yes
Replace the printer
engine card
assembly.
Go to
"Printer
engine card
assembly removal"
on page
4-119.
2-204.
2-206.
direction)—"Vertical blank lines (white stripes in
2-211.
2-153.
2-213.
2-215.
2-220.
2-223.
7500-432, -632, and -832
No
Problem solved.
2-203
Diagnostic information
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X864deX860de7500-4327500-6327500-832

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