Step
15
Perform a print test.
Does the error still occur?
Image quality trouble
Troubleshooting
Note: First, get a printout as a base, and follow the symptom table to identify the possible failing FRU's.
Image quality symptoms:
•
Faint print (low
•
Blank print (no
•
Solid
black—"Solid black" on page
•
Vertical blank lines (White stripes in media transport
media transport direction)" on page
•
Horizontal
band—"Horizontal bands" on page
•
Printhead
out—"913.00 Printhead assembly failure" on page
•
Vertical
stripes—"Vertical stripes" on page
•
Horizontal
stripes—"Horizontal stripes" on page
•
Partial
lack—"Partial lack" on page
•
Spots—"Spots" on page
•
Afterimage—"After image" on page
•
Background
•
Skew—"Skew" on page
•
Media
damage—"Media damage" on page
•
No
fix—"No fuse" on page
Note: When horizontal lines and/or spots occur periodically, it is possibly caused by a particular roll. In this
case, measure the interval on the print test, and check the relation to the roll in the printer. The interval does not
necessarily match circumference of the roll.
Check
contrast)—"Faint print (Low contrast)" on page
print)—"Blank print (no print)" on page
2-208.
2-209.
2-217.
2-218.
2-219.
(fog)—"Background (fog)" on page
2-221.
2-224.
Yes
Replace the printer
engine card
assembly.
Go to
"Printer
engine card
assembly removal"
on page
4-119.
2-204.
2-206.
direction)—"Vertical blank lines (white stripes in
2-211.
2-153.
2-213.
2-215.
2-220.
2-223.
7500-432, -632, and -832
No
Problem solved.
2-203
Diagnostic information
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