Page 1 X860de, X862de, X864de User's Guide December 2012 www.lexmark.com Machine type(s): 7500 Model(s): 432, 632, 832...
Page 2: Table Of Contents
Contents Contents Safety information..................7 Learning about the printer................9 Thank you for choosing this printer!......................9 Finding information about the printer......................9 Selecting a location for the printer......................10 Printer configurations..........................11 Basic functions of the scanner.........................12 Understanding the ADF and scanner glass....................13 Understanding the printer control panel....................14 Understanding the home screen......................15 Using the touch-screen buttons......................17 Minimizing your printer's environmental impact........21...
Page 3 Contents Loading B5 or Executive paper sizes......................56 Loading the 2000‑sheet high capacity feeder..................56 Loading the 2,000-sheet dual input trays....................58 Loading the multipurpose feeder......................60 Loading letter‑ or A4‑size paper in the short-edge orientation..............62 Linking and unlinking trays........................62 Paper and specialty media guidelines............65 Paper guidelines............................65 Storing paper............................67 Supported paper sizes, types, and weights.....................67...
Page 4 Contents E-mailing color documents........................102 Canceling an e-mail..........................102 Understanding e-mail options.......................102 Faxing......................105 Getting printer ready to fax........................105 Sending a fax............................110 Creating shortcuts..........................111 Using shortcuts and the address book....................113 Customizing fax settings........................114 Canceling an outgoing fax........................115 Understanding fax options........................116 Improving fax quality..........................117 Holding and forwarding faxes.......................118 Scanning to an FTP address..............120 Scanning to an FTP address........................120...
Page 5 Contents Maintaining the printer................198 Cleaning the exterior of the printer......................198 Cleaning the scanner glass........................199 Adjusting scanner registration......................199 Storing supplies.............................200 Conserving supplies..........................200 Checking the status of supplies......................200 Ordering supplies..........................201 Replacing supplies..........................202 Moving the printer..........................209 Administrative support................214 Finding advanced networking and administrator information.............214 Using the Embedded Web Server......................214 Checking the virtual display........................214 Checking the device status........................215...
Page 6 Contents Edition notice............................287 Power consumption..........................291 Index......................304...
Page 7: Safety Information
Safety information Safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. Do not place or use this product near water or wet locations. This product uses a ground fault circuit interrupter (GFCI). Monthly testing of the GFCI is recommended. CAUTION—POTENTIAL INJURY: This product uses a laser.
Page 8 If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. SAVE THESE INSTRUCTIONS.
Page 9: Learning About The Printer
Finding information about the printer What are you looking for? Find it here Initial setup instructions: Setup documentation—The setup documentation came with the printer and is also available on the Lexmark Web • Connecting the printer site at http://support.lexmark.com. •...
Page 10: Selecting A Location For The Printer
Learning about the printer What are you looking for? Find it here The latest supplemental information, updates, and customer Lexmark Support Web site— support: http://support.lexmark.com • Documentation Note: Select your country or region, and then select your product to view the appropriate support site.
Page 11: Printer Configurations
Learning about the printer 460 mm (18.1 in.) 640 mm (25.2 in.) 460 mm (18.1 in.) 200 mm (7.9 in.) 1724 mm (67.9 in.) Printer configurations Basic model Scanner Printer control panel...
Page 12: Basic Functions Of The Scanner
Learning about the printer Standard exit bin Multipurpose feeder Tray 1 (standard tray) Tray 2 Tray 3 Tray 4 Configured model Finisher High capacity feeder Basic functions of the scanner The scanner provides copy, fax, and scan-to-network capability for large workgroups. You can: •...
Page 13: Understanding The Adf And Scanner Glass
Learning about the printer Understanding the ADF and scanner glass Automatic Document Feeder (ADF) Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).
Page 14: Understanding The Printer Control Panel
Learning about the printer Understanding the printer control panel PQRS WXYZ Item Description Display View scanning, copying, faxing, and printing options as well as status and error messages. Keypad Enter numbers, letters, or symbols on the display. Dial Pause • Press to cause a two- or three-second dial pause in a fax number.
Page 15: Understanding The Home Screen
Learning about the printer Item Description Home Press to return to the home screen. Start • Press to initiate the current job indicated on the display. • From the home screen, press to start a copy job with the default settings. •...
Page 16 Learning about the printer Display item Description Copy Opens the Copy menus Note: From the home screen, you can also access the Copy menus by pressing a number on the keypad. E-mail Opens the E-mail menus Menus Opens the menus. These menus are available only when the printer is in the Ready state. Opens the File Transfer Protocol (FTP) menus Note: This function must be set up by your system support person.
Page 17: Using The Touch-Screen Buttons
Learning about the printer Display item Function Unlock Device This button appears on the screen when the printer is locked. The printer control panel buttons and shortcuts cannot be used while it appears. Touching this button opens a PIN entry screen. Entering the correct PIN unlocks the printer control panel (touch screen and hard buttons).
Page 18 Learning about the printer Button Function Scroll down Opens a drop‑down list Left scroll decrease Scrolls to another value in decreasing order Right scroll increase Scrolls to another value in increasing order Left arrow Scrolls left Right arrow Scrolls right Submit Saves a value as the new user default setting Back...
Page 19 Learning about the printer Button Function Up arrow Moves up to the next screen Unselected radio button This is an unselected radio button. The radio button is gray to show it is unselected. Selected radio button This is a selected radio button. The radio button is blue to show it is selected. Cancel Jobs Opens the Cancel Jobs screen.
Page 20 Learning about the printer Features Feature Description Menu trail line: A Menu trail line is located at the top of each menu screen. This feature acts as a trail, showing the path taken to arrive at the current menu. It gives the exact location Menus >...
Page 21: Minimizing Your Printer's Environmental Impact
Lexmark consistently tests its printers with recycled paper (20–100% post-consumer waste) and a variety of test paper from around the world, using chamber tests for different temperature and humidity conditions. Lexmark has found no reason to discourage the use of today's recycled office papers, but generally the following property guidelines apply to recycled paper.
Page 22: Saving Energy
Minimizing your printer's environmental impact Saving energy Adjusting Power Saver To save energy, you can decrease the number of minutes before the printer enters Power Saver mode. Available settings range from 1–240 minutes. Factory default setting Printer machine type 1 minute X860 5 minutes X862...
Page 23: Recycling
Touch Quiet Mode. Touch the arrows to select a setting. Touch Submit. Submitting changes appears. Recycling Lexmark provides collection programs and environmentally progressive approaches to recycling. For more information, see: • The Notices chapter • The Environmental Sustainability section of the Lexmark Web site at www.lexmark.com/environment...
Page 24: Returning Lexmark Cartridges For Reuse Or Recycling
The Lexmark Cartridge Collection Program diverts millions of Lexmark cartridges from landfills annually by making it both easy and free for Lexmark customers to return used cartridges to Lexmark for reuse or recycling. One hundred percent of the empty cartridges returned to Lexmark are either reused or demanufactured for recycling. Boxes used to return the cartridges are also recycled.
Page 25: Additional Printer Setup
Bar Code and Forms – IPDS and SCS/TNe – PrintCryption – PRESCRIBE • Printer hard disk • Lexmark Internal Solutions Ports (ISP) – RS-232-C Serial ISP – Parallel 1284-B ISP – MarkNet N8150802.11 b/g/n Wireless ISP – MarkNet N8130 10/100 Fiber ISP –...
Page 26: Accessing The System Board To Install Internal Options
Additional printer setup Accessing the system board to install internal options Note: This task requires a flathead screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Page 27: Installing A Memory Card
Additional printer setup Use the illustration below to locate the appropriate connector. Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. Flash memory and firmware card connectors Memory card connector Installing a memory card CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory...
Page 28 Additional printer setup Open the memory card connector latches. Align the notch on the memory card with the ridge on the connector. Push the memory card straight into the connector until it clicks into place. Reattach the system board cover.
Page 29: Installing A Flash Memory Or Firmware Card
Additional printer setup Installing a flash memory or firmware card The system board has two connections for an optional flash memory or firmware card. Only one of each may be installed, but the connectors are interchangeable. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Page 30: Installing An Internal Print Server Or Port Interface Card
Additional printer setup Notes: • The entire length of the connector on the card must touch and be flush against the system board. • Be careful not to damage the connectors. Reattach the system board cover. Installing an internal print server or port interface card CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Page 31: Installing A Printer Hard Disk
Additional printer setup Push the internal print server or port interface card firmly into the card connector on the system board. Insert a screw into the hole on the right side of the connector slot. Gently tighten the screw to secure the card to the system board tray.
Page 32 Additional printer setup Attach the ribbon cable to the hard disk. Attach the mounting plate to the hard disk with the screws. Press the ribbon cable connector into the hard disk connector on the system board.
Page 33: Reinstalling The System Board
Additional printer setup Flip the hard disk over, and then press the three posts on the mounting plate into the holes on the system board. The hard disk snaps into place. Reinstall the system board. Reinstalling the system board Warning—Potential Damage: System board electrical components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors.
Page 34: Installing Hardware Options
If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. Install the printer and any options you have purchased in the following order: CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory...
Page 35: Installing Optional Trays
Additional printer setup Installing optional trays The printer supports the following optional input sources: • 2 Tray Module (two 500‑sheet trays) • 2,000‑sheet dual input trays • 2,000‑sheet high capacity feeder • Duplex unit CAUTION—POTENTIAL INJURY: The printer weighs more than 55 kg (121 lb), and requires at least four persons or a properly rated mechanical handling system to lift it safely.
Page 36: Attaching Cables
Additional printer setup Duplex unit Note: Optional trays lock together when stacked. Remove stacked trays one at a time from the top down. Align the printer with the tray, and then lower the printer into place. Turn the printer back on. Set the printer software to recognize the optional input source.
Page 37: Verifying Printer Setup
Additional printer setup USB port Ethernet port Verifying printer setup • Print a menu settings page to verify that all printer options are installed correctly. A list of installed options appears toward the bottom of the page. If an option you installed is not listed, then it is not installed correctly. Remove the option and install it again.
Page 38: Setting Up The Printer Software
From the Software and Documentation CD that came with your printer. • From our Web site: Go to http://support.lexmark.com, and then navigate to: SUPPORT & DOWNLOAD > select your printer > select your operating system Double‑click the software installer package.
Page 39: Updating Available Options In The Printer Driver
Additional printer setup In Macintosh Click the CD icon on the desktop. Note: D is the letter of your CD or DVD drive. Click Install, and then follow the instructions on the computer screen. Updating available options in the printer driver When any hardware options are installed, you may need to manually add the options in the printer driver to make them available for use.
Page 40: Setting Up Wireless Printing
Additional printer setup Setting up wireless printing Follow these instructions if your printer model is wireless. Note: A Service Set Identifier (SSID) is a name assigned to a wireless network. Wireless Encryption Protocol (WEP) and Wi-Fi Protected Access (WPA) are types of security used on a network. Preparing to set up the printer on a wireless network Notes: •...
Page 41: Installing The Printer On A Wireless Network (Windows)
From the Software and Documentation CD that came with your printer. • From our Web site: Go to http://support.lexmark.com, and then navigate to: SUPPORT & DOWNLOAD > select your printer > select your operating system Double‑click the software installer package.
Page 42: Installing The Printer On A Wireless Network (Macintosh)
Additional printer setup If you are using the Software and Documentation CD and the installation dialog does not appear, then do the following: In Windows 8 From the Search charm, type run, and then navigate to: Apps list > Run > type D:\setup.exe > OK In Windows 7 or earlier Click or click Start, and then click Run.
Page 43 Additional printer setup Locate the printer MAC address. From the printer control panel, navigate to: > Reports > > Network Setup Page > > Reports > Network Setup Page In the Standard Network Card section, look for UAA (MAC). Note: You will need this information later. Enter the printer information Access the AirPort options: In Mac OS X version 10.5 or later...
Page 44 From the Software and Documentation CD that came with your printer. • From our Web site: Go to http://support.lexmark.com, and then navigate to: SUPPORT & DOWNLOAD > select your printer > select your operating system Double‑click the installer package for the printer.
Page 45: Installing The Printer On An Ethernet Network
Additional printer setup In Mac OS X version 10.5 or later From the Apple menu, navigate to either of the following: • System Preferences > Print & Scan • System Preferences > Print & Fax Click +. If necessary, click Add Printer or Scanner or Add Other Printer or Scanner. Click the IP tab.
Page 46: For Windows Users
From the Software and Documentation CD that came with your printer. • From our Web site: Go to http://support.lexmark.com, and then navigate to: SUPPORT & DOWNLOAD > select your printer > select your operating system Double‑click the software installer package.
Page 47 Additional printer setup Select a destination, and then click Continue. From the Easy Install screen, click Install. Type the user password, and then click OK. All the necessary applications are installed on the computer. Click Close when the installation is complete. Add the printer.
Page 48: Changing Port Settings After Installing A New Network Internal Solutions Port
Solutions Port When a new Lexmark Internal Solutions Port (ISP) is installed in the printer, the printer configurations on computers that access the printer must be updated since the printer will be assigned a new IP address. All computers that access the printer must be updated with this new IP address.
Page 49: Setting Up Serial Printing
Additional printer setup To select the printer that has changed, do either of the following: • Press and hold the printer, and then select Printer properties. • Right‑click the printer, and then select Printer properties (Windows 7 or later) or Properties (earlier versions). Note: If there is more than one copy of the printer, then update all of them with the new IP address.
Page 50: In Windows
From the Software and Documentation CD that came with your printer • From our Web site: Go to http://support.lexmark.com, and then navigate to: SUPPORT & DOWNLOAD > select your printer > select your operating system Double‑click the software installer package.
Page 51 Additional printer setup In Windows 7 or earlier Click or click Start, and then click Run. In the Start Search or Run dialog, type devmgmt.msc. Press Enter or click OK. Double‑click Ports (COM & LPT) to expand the list of available ports. Do either of the following: •...
Page 52: Loading Paper And Specialty Media
Loading paper and specialty media Loading paper and specialty media This section explains how to load the 500- and 2000-sheet trays, and the multipurpose feeder. It also includes information about paper orientation, setting the Paper Size and Paper Type, and linking and unlinking trays. Setting the Paper Size and Paper Type The Paper Size setting is determined by the position of the paper guides in the tray for all trays except the multipurpose feeder.
Page 53: Loading The Standard Or Optional 500-Sheet Trays
Loading paper and specialty media Touch Submit to save your selection. Submitting Selection appears, followed by the Paper menu. Touch to return to the home screen. Loading the standard or optional 500‑sheet trays The printer has two standard 500‑sheet trays (Tray 1 and Tray 2), and it may have one or more optional 500‑sheet trays. All 500‑sheet trays support the same paper sizes and types.
Page 54 Loading paper and specialty media Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. Load the paper stack with the recommended print side faceup. Load the paper in either the long‑edge or short‑edge orientation as shown.
Page 55: Loading A5 Or Statement Paper Sizes
Loading paper and specialty media Insert the tray. If the paper type you loaded differs from the type that was previously loaded in the tray, then change the Paper Type setting for the tray. Loading A5 or Statement paper sizes The printer trays cannot distinguish between A5‑...
Page 56: Loading B5 Or Executive Paper Sizes
Loading paper and specialty media Loading B5 or Executive paper sizes The printer trays cannot distinguish between B5‑ and Executive‑size paper when both sizes are loaded in the trays. From the Size Sensing menu, specify which size you want the printer to detect. Load either B5‑ or Executive‑size paper in the paper trays, but not both.
Page 57 Loading paper and specialty media If you are loading paper with a different width or length, then adjust the width and length guides. Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface.
Page 58: Loading The 2,000-Sheet Dual Input Trays
Loading paper and specialty media Load paper in the tray with the print side down. • Place pre-punched paper with the holes toward the left side of the tray. • When loading letterhead, place the header toward the front of the tray. Insert the tray.
Page 59 Loading paper and specialty media Squeeze the length guide tab inward as shown, and slide the guide to the correct position for the paper size being loaded. Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface.
Page 60: Loading The Multipurpose Feeder
Loading paper and specialty media Loading the multipurpose feeder The multipurpose feeder can hold several sizes and types of print media, such as transparencies, postcards, note cards, and envelopes. It can be used for single-page or manual printing or as an additional tray. The icons on the multipurpose feeder show you how to load the multipurpose feeder with paper, how to turn an envelope for printing, and how to load letterhead paper for simplex and duplex printing.
Page 61 Loading paper and specialty media Flex the sheets or envelopes back and forth to loosen them, then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. Load the paper or specialty media into the feeder. Note: Make sure the paper is below the maximum fill line.
Page 62: Loading Letter- Or A4-Size Paper In The Short-Edge Orientation
Loading paper and specialty media Loading letter‑ or A4‑size paper in the short-edge orientation By default, the printer is set to recognize letter- or A4-size paper loaded in the long-edge orientation. If you want to load letter- or A4-size paper in the short-edge orientation, make sure you enable Short-edge Printing. Make sure the printer is off.
Page 63: Assigning A Custom Paper Type Name
Loading paper and specialty media To unlink a tray, change the following tray settings so that they do not match the settings of any other tray: • Paper Type (for example: Plain Paper, Letterhead, Custom Type <x>) Paper Type names describe the paper characteristics. If the name that best describes your paper is used by linked trays, assign a different Paper Type name to the tray, such as Custom Type <x>, or define your own custom name.
Page 64 Loading paper and specialty media Click Submit. Submitting Selection appears. Click Custom Types. Custom Types appears, followed by your custom name. Select a Paper Type setting from the picklist next to your custom name. Click Submit. Submitting Selection appears.
Page 65: Paper And Specialty Media Guidelines
Paper and specialty media guidelines Paper and specialty media guidelines Paper guidelines Paper characteristics The following paper characteristics affect print quality and reliability. Consider these characteristics when evaluating new paper stock. Weight The printer can automatically feed paper weights from 60 to 220 g/m (16 to 58 lb bond) grain long.
Page 66: Fiber Content
Paper and specialty media guidelines Fiber content Most high‑quality xerographic paper is made from 100% chemically treated pulped wood. This content provides the paper with a high degree of stability resulting in fewer paper feeding problems and better print quality. Paper containing fibers such as cotton can negatively affect paper handling.
Page 67: Storing Paper
Paper and specialty media guidelines Storing paper Use these paper storage guidelines to help avoid jams and uneven print quality: • For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40%. Most label manufacturers recommend printing in a temperature range of 18 to 24°C (65 to 75°F) with relative humidity between 40 and 60%.
Page 68 Paper and specialty media guidelines Paper size Dimensions Standard 500‑sheet trays (Tray 1 Multipurpose feeder and Tray 2) Letter 215.9 x 279.4 mm (8.5 x 11 in.) Tabloid 279.4 x 431.8 mm (11 x 17 in.) Legal 215.9 x 355.6 mm (8.5 x 14 in.) 184.2 x 266.7 mm Executive (7.25 x 10.5 in.)
Page 69 Paper and specialty media guidelines Optional input trays Paper size Dimensions Optional Optional 2,000‑sheet high Duplex unit 2,000‑sheet dual capacity feeder input trays 210 x 297 mm (8.27 x 11.7 in.) 148 x 210 mm (5.83 x 8.27 in.) 105 x 148 mm (4.13 x 5.83 in.) 297 x 420 mm (11.7 x 16.5 in.)
Page 70: Supported Paper Types And Weights
Paper and specialty media guidelines Paper size Dimensions Optional Optional 2,000‑sheet high Duplex unit 2,000‑sheet dual capacity feeder input trays Universal 182 x 431 mm (7.1 x 16.9 in.) to Note: Turn size 139.7 x 297 mm sensing off to (5.5 x 11.7 in.) support universal sizes that are close...
Page 71 Paper and specialty media guidelines Paper type Standard Multipurpose Optional Optional Optional Duplex unit 500‑sheet trays tray 500‑sheet 2,000‑sheet 2,000‑sheet (Tray 1 and Tray trays dual input high capacity trays feeder Paper Card stock Transparencies Paper Labels Bond Letterhead Envelopes...
Page 72: Printing
Printing Printing This chapter covers printing, printer reports, and job cancelation. Selection and handling of paper and specialty media can affect how reliably documents print. For more information, see “Avoiding jams” on page 233 and “Storing paper” on page 67. Printing a document Load paper into a tray or drawer.
Page 73: Printing On Specialty Media
Printing Customize the settings as needed in the Print dialog: With a document open, choose File > Print. Select a Paper Source option, and then choose the tray loaded with the appropriate paper. Click Print. Printing on specialty media Tips on using letterhead Check with the manufacturer or vendor to determine whether the chosen preprinted letterhead is acceptable for laser printers.
Page 74 Printing Short‑edge orientation Long‑edge orientation Without finisher Without finisher High capacity feeder Without finisher With finisher Simplex (one-sided) printing Simplex (one-sided) printing Duplex (two-sided) printing Duplex (two-sided) printing...
Page 75: Multipurpose Tray
• Before loading transparencies, fan the stack to prevent sheets from sticking together. • We recommend Lexmark transparencies. For ordering information, see the Lexmark Web site at www.lexmark.com. Tips on using envelopes Print samples on the envelopes being considered for use before buying large quantities.
Page 76: Tips On Using Labels
Note: Paper labels are supported. Other media such as vinyl may show print quality defects in some environments, and prolonged vinyl label usage may reduce fuser life. For detailed information on label printing, characteristics, and design, see the Card Stock & Label Guide available on the Lexmark Web site at http://support.lexmark.com. When printing on labels: •...
Page 77: Printing Confidential And Other Held Jobs
You can print additional copies as long as the job remains stored in memory. Other types of held jobs include: • Profiles from various sources including Lexmark Document Solutions Suite (LDSS) • Forms from a kiosk •...
Page 78: Printing Confidential And Other Held Jobs From A Macintosh Computer
Printing Touch your user name. Note: A maximum of 500 results can be displayed for held jobs. If your name does not appear, touch the down arrow until your name appears, or touch Search Held Jobs if there are a large number of held jobs in the printer. Touch Confidential Jobs.
Page 79: Printing From A Flash Drive
A USB port is located on the printer control panel. Insert a flash drive to print supported file types. Supported file types include: .pdf, .gif, .jpeg, .jpg, .bmp, .png, .tiff, .tif, .pcx, .html, .xps, and .dcx. Lexmark has tested and approved the following USB flash memory devices: •...
Page 80: Printing Information Pages
Printing Touch the document you want to print. Note: Folders found on the flash drive appear as folders. File names are appended by the extension type (for example, .jpg). Touch the arrows if you want to increase the number of printed copies. Touch Print.
Page 81: Canceling A Print Job
Printing Canceling a print job Canceling a print job from the printer control panel Touch Cancel Jobs on the touch screen, or press on the keypad. Touch the job you want to cancel. Touch Delete Selected Jobs. Canceling a print job from the computer For Windows users Open the printers folder.
Page 82: Supported Finishing Features
Printing Supported finishing features Standard bin Finisher Bin 1 Finisher Bin 2 Finisher Bin 3 Standard bin • The paper capacity is 300 sheets. • Finishing options are not supported in this bin. • Envelopes are routed here. Finisher Bin 1 •...
Page 83 Printing Finisher Bin 2 finishing features Size Three‑ or Offset Single staple Dual staple Two‑hole punch Four‑hole punch Note: Supported Note: Supported only if feeding only if feeding orientation is long orientation is long edge. edge. Executive Folio JIS B4 JIS B5 Legal Letter...
Page 84: Adjusting Toner Darkness
Printing Bin 3 finishing features Size Bi fold Booklet fold Saddle staple A4 (only SEF) Executive Folio JIS B4 JIS B5 Legal Letter (only SEF) Statement Tabloid Universal Envelopes (any size) SEF—The paper is loaded in the short edge orientation. The short edge of the paper enters the printer first. Bi fold—Each page is individually folded and stacked separately.
Page 85: Copying
Copying Copying Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Making copies Making a quick copy Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Page 86: Copying Photos
Copying Copying using the scanner glass Place an original document facedown on the scanner glass in the upper left corner. On the home screen, touch Copy, or use the keypad to enter the number of copies. The copy screen appears. Change the copy settings as needed.
Page 87: Customizing Copy Settings
Copying Copying to letterhead Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. If you are loading a document into the ADF, then adjust the paper guides.
Page 88: Copying A Document That Contains Mixed Paper Sizes
Copying On the home screen, touch Copy. Touch Copy from, and then identify the size of the original document. Touch Copy to, and then touch Manual Feeder or the tray that contains the paper type you want. Note: If you choose Manual Feeder, then you will need to also select the paper size and type. Touch Copy It.
Page 89: Reducing Or Enlarging Copies
Copying Copying on both sides of the paper (duplexing) Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 90: Collating Copies
Copying • Photograph—Used when the original document is a high-quality photograph or inkjet print • Printed Image—Used when copying halftone photographs, graphics such as documents printed on a laser printer, or pages from a magazine or newspaper that are composed primarily of images Touch Copy It.
Page 91: Copying Multiple Pages Onto A Single Sheet
Copying • Between Pages Touch Done. Touch Copy It. Copying multiple pages onto a single sheet In order to save paper, you can copy either two or four consecutive pages of a multiple‑page document onto a single sheet of paper. Notes: •...
Page 92: Placing Information On Copies
Copying Creating a custom job (job build) The custom job or job build is used to combine one or more sets of original documents into a single copy job. Each set may be scanned using different job parameters. When a copy job is submitted and Custom Job is enabled, the scanner scans the first set of original documents using the supplied parameters, and then it scans the next set with the same or different parameters.
Page 93: Canceling A Copy Job
Copying Touch Header/Footer. Pick an area of the page to place the date and time. Touch Date/Time, and then touch Continue. Touch Done. Touch Copy It. Placing an overlay message on each page An overlay message can be placed on each page. The message choices are Urgent, Confidential, Copy, or Draft. To place a message on the copies: Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Page 94: Understanding The Copy Screens And Options
Copying Touch Delete Selected Jobs. The remaining print job is canceled. The home screen appears. Understanding the copy screens and options Copy from This option opens a screen where you can enter the size of the documents you are going to copy. •...
Page 95 Copying Content This option tells the printer the original document type. Choose from Text, Text/Photo, Photograph, or Printed Image. • Text—Emphasize sharp, black, high-resolution text against a clean, white background • Text/Photo—Used when the original documents are a mixture of text and graphics or pictures •...
Page 96: Advanced Imaging
Copying Advanced Imaging This option lets you adjust Background Removal, Contrast, Shadow Detail, Scan Edge to Edge, Color Dropout, Auto Color, Negative Image Sharpness and Mirror Image before you copy the document. Custom Job This option combines multiple scanning jobs into a single job. Note: Custom Job may not be available on all models.
Page 97: Improving Copy Quality
Copying Improving copy quality Question When should I use Text • Use text mode when text preservation is the main goal of the copy, and preserving images mode? copied from the original document is not a concern. • Text mode is recommended for receipts, carbon copy forms, and documents that contain only text or fine line art.
Page 98: E-Mailing
E-mailing E-mailing Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). You can use the printer to e‑mail scanned documents to one or more recipients. There are three ways to send an e‑mail from the printer.
Page 99: Creating An E-Mail Shortcut
E-mailing Configuring the e‑mail settings Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section.
Page 100: E-Mailing A Document
E-mailing E-mailing a document Sending an e-mail using the touch screen Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 101: Customizing E-Mail Settings
E-mailing Customizing e-mail settings Adding e-mail subject and message information Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 102: E-Mailing Color Documents
E-mailing • JPEG—Creates and attaches a separate file for each page of your original document, viewable by most Web browsers and graphics programs • XPS—Creates a single XML Paper Specification (XPS) file with multiple pages, viewable using an Internet Explorer-hosted viewer and the .NET Framework, or by downloading a third party standalone viewer Touch E-mail It.
Page 103 E-mailing Orientation This option tells the printer whether the original document is in portrait or landscape orientation and then changes the Sides and Binding settings to match the original document orientation. Binding This option tells the printer whether the original document is bound on the long-edge or short-edge side. E-mail Subject This option lets you enter a subject line for your e-mail.
Page 104: Advanced Options
E-mailing • Photograph—Tells the scanner to pay extra attention to graphics and pictures. This setting increases the time it takes to scan, but emphasizes a reproduction of the full dynamic range of tones in the original document. This increases the amount of information saved. •...
Page 105: Faxing
Faxing Faxing Note: Fax capabilities may not be available on all printer models. Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).
Page 106: Choosing A Fax Connection
Faxing Using the Embedded Web Server for fax setup Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the address in the TCP/IP section.
Page 107: Connecting To An Analog Telephone Line
Faxing Connecting to an analog telephone line If your telecommunications equipment uses a US‑style (RJ11) telephone line, then follow these steps to connect the equipment: Connect one end of the telephone cable that came with the printer to the printer LINE port . Connect the other end of the telephone cable to an active analog telephone wall jack.
Page 108: Connecting To A Pbx Or Isdn System
Faxing Connecting to a PBX or ISDN system If you use a PBX or ISDN converter or terminal adapter, then follow these steps to connect the equipment: Connect one end of the telephone cable that came with the printer to the printer LINE port . Connect the other end of the telephone cable to the port designated for fax and telephone use.
Page 109: Connecting To An Adapter For Your Country Or Region
Faxing Touch Distinctive Ring Settings. Touch the arrow for the pattern setting you want to change. Touch Submit. Connecting to an adapter for your country or region The following countries or regions may require a special adapter to connect the telephone cable to the active telephone wall jack: Country/region •...
Page 110: Sending A Fax
Faxing Setting the outgoing fax name and number To have the designated fax name and fax number printed on outgoing faxes: Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the address in the TCP/IP section.
Page 111: Creating Shortcuts
Faxing Enter the fax number or a shortcut using the touch screen or keypad. To add recipients, touch Next Number, and then enter the recipient's telephone number or shortcut number, or search the address book. Note: To place a dial pause within a fax number, press .
Page 112: Creating A Fax Destination Shortcut Using The Touch Screen
Faxing Assign a shortcut number. If you enter a number that is already in use, then you are prompted to select another number. Click Add. Creating a fax destination shortcut using the touch screen Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 113: Using Shortcuts And The Address Book
Faxing Using shortcuts and the address book Using fax shortcuts Fax shortcuts are just like the speed dial numbers on a telephone or fax machine. You can assign shortcut numbers when creating permanent fax destinations. Permanent fax destinations or speed dial numbers are created in the Manage Shortcuts link located under Settings on the Embedded Web Server.
Page 114: Customizing Fax Settings
Faxing Customizing fax settings Changing the fax resolution Adjusting the resolution setting changes the quality of the fax. Settings range from Standard (fastest speed) to Ultra Fine (slowest speed, best quality). Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 115: Canceling An Outgoing Fax
Faxing Touch Delayed Send. Note: If Fax Mode is set to Fax Server, the Delayed Send button will not appear. Faxes waiting for transmission are listed in the Fax Queue. Touch the arrows to adjust the time the fax will be transmitted. The time is increased or decreased in increments of 30 minutes.
Page 116: Understanding Fax Options
Faxing Canceling a fax after the original documents have been scanned to memory On the home screen, touch Cancel Jobs. The Cancel Jobs screen appears. Touch the job or jobs you want to cancel. Only three jobs appear on the screen; touch the down arrow until the job you want appears, and then touch the job you want to cancel.
Page 117: Improving Fax Quality
Faxing Resolution This options increases how closely the scanner examines the document you want to fax. If you are faxing a photo, a drawing with fine lines, or a document with very small text, increase the Resolution setting. This will increase the amount of time required for the scan and will increase the quality of the fax output.
Page 118: Holding And Forwarding Faxes
Faxing Question When should I use Photo Use Photo mode when faxing photos printed on a laser printer or taken from a magazine or mode? newspaper. Holding and forwarding faxes Holding faxes This option lets you hold received faxes from printing until they are released. Held faxes can be released manually or at a scheduled day or time.
Page 119 Faxing Click Fax Settings. Click Analog Fax Setup. From the Fax Forwarding menu under Fax Receive settings, select one of the following: • Print • Print and Forward • Forward From the “Forward to” menu, select one of the following: •...
Page 120: Scanning To An Ftp Address
Scanning to an FTP address Scanning to an FTP address Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).
Page 121: Creating Shortcuts
Scanning to an FTP address Scanning to an FTP address using a shortcut number Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 122: Understanding Ftp Options
Scanning to an FTP address Enter a shortcut number. Click Add. Creating an FTP shortcut using the touch screen On the home screen, touch FTP. Type the address of the FTP site. Touch Save as Shortcut. Enter a name for the shortcut. Touch Enter.
Page 123 Scanning to an FTP address Resolution This option adjusts the output quality of your file. Increasing the image resolution increases the file size and the time needed to scan your original document. Image resolution can be decreased to reduce the file size. Send As This option sets the output (PDF, TIFF, JPEG or XPS) for the scanned image.
Page 124: Improving Ftp Quality
Scanning to an FTP address Improving FTP quality Question When should I use Text • Use Text mode when text preservation is the main goal of sending a document to an FTP site, mode? and preserving images copied from the original document is not a concern. •...
Page 125: Scanning To A Computer Or Flash Drive
Scanning to a computer or flash drive Scanning to a computer or flash drive Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).
Page 126: Scanning To A Flash Drive
Scanning to a computer or flash drive If you are loading a document into the ADF, then adjust the paper guides. Press , and then enter the shortcut number using the keypad, or touch Held Jobs on the home screen, and then touch Profiles.
Page 127: Default Content
Scanning to a computer or flash drive • TIFF—Creates multiple files or a single file. If Multi-page TIFF is turned off in the Settings menu of the Embedded Web Server, then TIFF saves one page in each file. The file size is usually larger than an equivalent JPEG. •...
Page 128: Improving Scan Quality
Scanning to a computer or flash drive Resolution This option adjusts the output quality of your file. Increasing the image resolution increases the file size and the time needed to scan your original document. Image resolution can be decreased to reduce the file size. Advanced Imaging •...
Page 129: Understanding Printer Menus
Understanding printer menus Understanding printer menus Menus list To access the menus, touch on the home screen. Paper Menu Reports Network/Ports Default Source Menu Settings Page Active NIC Paper Size/Type Device Statistics Standard Network Configure MP Network Setup Page SMTP Setup Substitute Size Network <x>...
Page 130: Paper Menu
Understanding printer menus Paper menu Default Source menu Menu item Description Default Source Sets a default paper source for all print jobs Tray <x> Notes: MP Feeder • Tray 1 (standard tray) is the factory default setting. Manual Paper • Only an installed paper source will appear as a menu setting.
Page 131 Understanding printer menus Menu item Description Tray <x> Type Specifies the type of paper loaded in each tray Plain Paper Notes: Card Stock • Plain Paper is the factory default setting for Tray 1. Custom Type <x> is Transparency the factory default setting for all other trays. Recycled •...
Page 132 Understanding printer menus Menu item Description MP Feeder Type Specifies the type of paper loaded in the multipurpose feeder Plain Paper Notes: Card Stock • From the Paper menu, Configure MP must be set to Cassette in order Transparency for MP Feeder Type to appear as a menu item. Recycled •...
Page 133: Configure Mp Menu
Understanding printer menus Menu item Description Manual Paper Type Specifies the type of paper being manually loaded Plain Paper Note: Plain Paper is the factory default setting. Card Stock Transparency Recycled Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Paper Custom Type <x>...
Page 134: Substitute Size Menu
Understanding printer menus Substitute Size menu Menu item Description Substitute Size Substitutes a specified paper size if the requested paper size is not available All Listed Notes: • All Listed is the factory default setting. All available substitutions are Statement/A5 allowed.
Page 135 Understanding printer menus Menu item Description Rough Envelope Texture Specifies the relative texture of the rough envelopes loaded in a specific tray Smooth Note: Rough is the factory default setting. Normal Rough Letterhead Texture Specifies the relative texture of the paper loaded in a specific tray Smooth Note: Normal is the factory default setting.
Page 136: Paper Loading Menu
Understanding printer menus Paper Loading menu Menu item Description Card Stock Loading Determines whether 2‑sided printing occurs for all jobs that specify Card Stock as the paper type Duplex Note: Off is the factory default setting. Recycled Loading Determines whether 2‑sided printing occurs for all jobs that specify Recycled as the paper type Duplex Note: Off is the factory default setting.
Page 137: Custom Types Menu
Understanding printer menus Menu item Description Custom <x> Loading Determines whether 2‑sided printing occurs for all jobs that specify Custom <x> as the paper type Duplex Notes: • Off is the factory default setting. • Custom <x> Loading is available only if the custom type is supported.
Page 138: Custom Scan Sizes Menu
Understanding printer menus Custom Scan Sizes menu Menu item Description Custom Scan Size <x> Specifies a custom scan size name and options. This name replaces a Custom Scan Size <x> name in the printer menus. Scan Size Name Width Notes: 3–14.17 inches (76–360 mm) •...
Page 139: Bin Setup Menu
Understanding printer menus Menu item Description Portrait Width Sets the portrait width 3–17 inches Notes: 76–432 mm • If the width exceeds the maximum, the printer uses the maximum width allowed. • 11.69 inches is the US factory default setting. Inches can be increased in 0.01‑inch increments.
Page 140: Reports Menu
Understanding printer menus Menu Item Description Configure Bins Specifies configuration options for output bins Mailbox Notes: Link • Mailbox is the factory default setting. Link Optional • Bins assigned the same name are automatically Type Assignment linked unless Link Optional is selected. •...
Page 141 TCP/IP address information Notes: • This menu item is available when a wireless card is installed and Lexmark Document Solutions Suite is enabled. • This menu item appears only for network printers or printers connected to print servers.
Page 142: Network/Ports Menu
Understanding printer menus Menu item Description Asset Report Prints a report containing asset information including the printer serial number and model name. The report contains text and UPC barcodes that can be scanned into an asset database. Network/Ports menu Active NIC menu Menu item Description Active NIC...
Page 143 Understanding printer menus Menu item Description Network Buffer Sets the size of the network input buffer Auto Notes: 3K to <maximum size allowed> • Auto is the factory default setting. • The value can be changed in 1‑K increments. • The maximum size allowed depends on the amount of memory in the printer, the size of the other link buffers, and whether Resource Save is set to On or Off.
Page 144: Standard Usb Menu
Understanding printer menus Standard USB menu Menu item Description PCL SmartSwitch Sets the printer to automatically switch to PCL emulation when a print job received through a USB port requires it, regardless of the default printer language Notes: • On is the factory default setting. •...
Page 145: Network Reports Menu
Understanding printer menus Menu item Description Job Buffering Temporarily stores jobs on the printer hard disk before printing Notes: • Off is the factory default setting. Auto • The On setting buffers jobs on the printer hard disk. • The Auto setting buffers print jobs only if the printer is busy processing data from another input port.
Page 146: Tcp/Ip Menu
Understanding printer menus Menu item Description View Card Speed Lets you view the speed of a currently active network card Network Address Lets you view the network addresses Job Timeout Sets the amount of time in seconds that a network print job can take before it is canceled 0‑225 seconds Notes:...
Page 147: Ipv6 Menu
Understanding printer menus Menu item Description Enable BOOTP Specifies the BOOTP address assignment setting Note: On is the factory default setting. Enable AutoIP Specifies the Zero Configuration Networking setting Note: Yes is the factory default setting. Enable FTP/TFTP Enables the built-in FTP server, which allows you to send files to the printer using the File Transfer Protocol.
Page 148: Wireless Menu
Understanding printer menus Wireless menu Use the following menu items to view or configure the wireless internal print server settings. Note: This menu is available only for models connected to a wireless network. This menu is available from the Network/Ports menu: Network/Ports >...
Page 149: Netware Menu
Understanding printer menus NetWare menu This menu is available from the Network/Ports menu: Network/Ports > Standard Network or Network <x> > Std Network Setup or Net <x> Setup > NetWare Menu item Description Activate Activates NetWare support Note: No is the factory default setting. View Login Name Lets you view the assigned NetWare login name Note: This can be changed only from the Embedded Web Server.
Page 150 Understanding printer menus Menu item Description Primary SMTP Gateway Specifies SMTP server port information Note: 25 is the default SMTP gateway port. Primary SMTP Gateway Port Secondary SMTP Gateway Secondary SMTP Gateway Port SMTP Timeout Specifies the amount of time in seconds before the server stops trying to send the e‑mail 5–30 Note: 30 seconds is the factory default setting.
Page 151: Security Menu
Understanding printer menus Security menu Miscellaneous menu Menu item Description Panel Logins Limits the number and time frames of failed login attempts from the printer control panel before all users are locked out Login failures Failure time frame Notes: Lockout time •...
Page 152: Disk Wiping Menu
Understanding printer menus Menu item Description Job Expiration Limits the amount of time a confidential job stays in the printer before it is deleted Notes: 1 hour • Off is the default setting. 4 hours • If the Job Expiration setting is changed while confidential jobs reside on the 24 hours printer RAM or printer hard disk, the expiration time for those print jobs does 1 week...
Page 153: Security Audit Log Menu
Understanding printer menus Menu item Description Scheduled Method Disk Wiping erases only print job data that is not currently in use by the file system from the printer hard disk. All permanent data on the printer hard disk is preserved, Single pass such as downloaded fonts, macros, and held jobs.
Page 154: Settings Menu
Understanding printer menus Menu item Description Automatically Observe DST Note: On is the factory default setting and uses the applicable Daylight Saving Time associated with the Time Zone setting. Custom Time Zone Setup Set up your time zone. Enable NTP Enables Network Time Protocol, which synchronizes the clocks of devices on a network Note: On is the factory default setting.
Page 155 Understanding printer menus Menu item Description Eco-Mode Minimizes the use of energy, paper, or specialty media Notes: Energy • Off is the factory default setting. Off resets the printer to its Energy/Paper factory default settings. Paper • The Energy setting minimizes the power used by the printer. Performance may be affected, but print quality is not.
Page 156 Understanding printer menus Menu item Description Alarms Sets an alarm to sound when the printer requires operator intervention Alarm Control Available selections for each alarm type are: Cartridge Alarm Staple Alarm Single Hole Punch Alarm Continuous Notes: • Single is the factory default setting for Alarm Control. Single sounds three quick beeps.
Page 157 Understanding printer menus Menu item Description Timeouts Sets the amount of time in seconds the printer waits for additional data before canceling a print job Wait Timeout Disabled Notes: 15–65535 sec • 40 seconds is the factory default setting. • Wait Timeout is available only when the printer is using PostScript emulation.
Page 158: Copy Settings Menu
Understanding printer menus Copy Settings menu Menu item Description Content Specifies the type of content contained in the copy job Text/Photo Notes: Photograph • Text/Photo is the factory default setting. Text/Photo is used when the original Printed Image documents are a mixture of text and graphics or pictures. Text •...
Page 159 Understanding printer menus Menu item Description Original Size Specifies the paper size of the original document Letter Legal Executive Folio Statement Universal 4 x 6 in. 3 x 5 in. Business Card Custom Scan Size <x> Oficio (Mexico) JIS B5 Book Original Auto Size Sense Mixed Letter/Legal...
Page 160 Understanding printer menus Menu item Description Header/Footer Specifies header/footer information for the top left of the page Top left Notes: Top left • Off is the factory default setting for Top left. • “All pages” is the factory default setting for Print on. Date/Time Page number Bates number...
Page 161 Understanding printer menus Menu item Description Header/Footer Specifies header/footer information for the bottom left of the page Bottom left Notes: Bottom left • Off is the factory default setting for Bottom left. • “All pages” is the factory default setting for Print on. Date/Time Page number Bates number...
Page 162: Fax Settings Menu
Understanding printer menus Menu item Description Overlay Specifies overlay text that is printed on each page of the copy job Note: Off is the factory default setting. Confidential Copy Draft Urgent Custom Custom Overlay Specifies custom overlay text Allow priority copies Allows interruption of a print job to copy a page or document Note: On is the factory default setting.
Page 163 Understanding printer menus General Fax Settings Menu item Description Fax Cover Page Configures the fax cover page Fax Cover Page Note: Off is the factory default setting for all Fax Cover Page options. Off by default On by default Never Use Always Use Include To field Include From field...
Page 164 Understanding printer menus Menu item Description Cancel Faxes Specifies whether the printer may cancel fax jobs Allow Note: If Cancel Faxes is not enabled, it will not appear as an option. Don't Allow Caller ID Specifies type of caller ID being used Note: FSK is the factory default setting.
Page 165 Understanding printer menus Menu item Description Sides (Duplex) Specifies how the text and graphics are oriented on the page Notes: Long edge • Off is the factory default setting. Short edge • Long edge assumes binding along the long edge of the page (left edge for portrait orientation and top edge for landscape orientation).
Page 166 Understanding printer menus Menu item Description Dial Mode Specifies the dialing sound, either as a tone or a pulse. Tone Pulse Max Speed Specifies the maximum speed in baud at which faxes are sent 2400 4800 9600 14400 33600 Custom Job scanning Lets you scan a document that contains mixed paper sizes into a single file Scan Preview Specifies whether a preview will appear on the display for scan jobs...
Page 167 Understanding printer menus Menu item Description Shadow Detail Adjusts the amount of shadow detail visible on a fax 0–4 Note: 0 is the factory default setting. Scan edge to edge Specifies if the original document is scanned edge-to‑edge prior to faxing Note: Off is the factory default setting.
Page 168 Understanding printer menus Menu item Description Max Speed Specifies the maximum speed in baud at which faxes are received 2400 4800 9600 14400 33600 Fax Forwarding Enables forwarding of received faxes to another recipient Forward Print Print and Forward Forward to Specifies the type of recipient to which faxes will be forwarded Note: This item is available only from the printer Embedded Web Server.
Page 169 Understanding printer menus Menu item Description Auto Print Logs Enables automatic printing of fax logs Note: Logs print after every 200 jobs. Log Paper Source Selects the source of the paper used for printing logs Tray <x> Manual Feeder Logs Display Specifies whether printed logs display the dialed number or the station name returned Remote Station Name Dialed Number...
Page 170 Understanding printer menus Menu item Description Double Ring Answers calls with a double‑ring pattern Note: On is the factory default setting. Triple Ring Answers calls with a triple‑ring pattern Note: On is the factory default setting. Fax Mode (Fax Server Setup) menu Fax Server mode sends the fax job to a fax server for transmission.
Page 171: E‑Mail Settings Menu
Understanding printer menus Menu item Description Orientation Specifies the orientation of the scanned image Portrait Landscape Original Size Specifies the paper size of the document that is being scanned Letter Note: Letter is the US factory default setting. A4 is the international factory default Legal setting.
Page 172 Understanding printer menus Menu item Description E‑mail Server Setup Sends a copy of the e-mail back to the creator of the e-mail Send me a copy Never appears On by default Off by default Always On E‑mail Server Setup Specifies the maximum e-mail size in kilobytes Max e‑mail size Note: E-mail above the specified size is not sent.
Page 173 Understanding printer menus Menu item Description Color Specifies whether a job prints in grayscale or color Gray Note: Gray is the factory default setting. Color Resolution Specifies how many dots per inch are scanned Note: 150 dpi is the factory default setting. Darkness Lightens or darkens the output 1–9...
Page 174 Understanding printer menus Menu item Description JPEG Quality Sets the quality of a JPEG photo image in relation to file size and the quality of the image Best for content 5–90 Notes: • “Best for content” is the factory default setting. •...
Page 175 Understanding printer menus Menu item Description Allow Save as Shortcut Lets you save e-mail addresses as shortcuts Notes: • Off is the factory default setting. • When set to Off, the Save as Shortcut button does not appear on the E-mail Destination screen.
Page 176: Ftp Settings Menu
Understanding printer menus FTP Settings menu Menu item Description Format Specifies the format of the FTP file PDF (.pdf) Note: PDF (.pdf) is the factory default setting. Secure PDF TIFF (.tif) JPEG (.jpg) XPS (.xps) PDF Version Sets the version level of the PDF file for FTP 1.2–1.6 Note: 1.5 is the factory default setting.
Page 177 Understanding printer menus Menu item Description Original Size Specifies the paper size of the document that is being scanned Letter Note: Letter is the US factory default setting. A4 is the international factory default Legal setting. Executive Folio Statement Universal 4 x 6 in.
Page 178 Understanding printer menus Menu item Description Transmission Log Specifies whether the transmission log prints Print log Note: “Print log” is the factory default setting. Do not print log Print only for error Log Paper Source Specifies a paper source for FTP logs Tray <x>...
Page 179: Flash Drive Menu
Understanding printer menus Menu item Description Contrast Specifies the contrast of the output 0–5 Note: “Best for content” is the factory default setting. Best for content Mirror Image Creates a mirror image of the original document Note: Off is the factory default setting. Negative Image Creates a negative image of the original document Note: Off is the factory default setting.
Page 180 Understanding printer menus Menu item Description Resolution Specifies how many dots per inch are scanned Note: 150 dpi is the factory default setting. Darkness Lightens or darkens the output 1–9 Note: 5 is the factory default setting. Orientation Specifies the orientation of the scanned image Portrait Note: Portrait is the factory default setting.
Page 181 Understanding printer menus Menu item Description Photo JPEG Quality Sets the quality of a JPEG photo image in relation to file size and the quality of the image 5–90 Notes: • 50 is the factory default setting. • 5 reduces the file size, but the quality of the image is lessened. •...
Page 182: Print Settings
Understanding printer menus Menu item Description Color Dropout Specifies which color to drop during scanning, and how much to increase or decrease the dropout Color Dropout None Notes: • None is the factory default setting for Color Dropout. Green • 128 is the factory default setting for each color threshold.
Page 183 Understanding printer menus Menu item Description Sides (Duplex) Enables duplex printing (two-sided printing) Staple Enables stapling Note: Off is the factory default setting. Duplex Binding Defines the way duplexed pages are bound and how the printing on the back of the page is oriented in relation to the printing on the front of the page Long Edge Short Edge...
Page 184: Setup Menu
Understanding printer menus Menu item Description Separator Source Specifies a paper source Tray <x> Manual Feeder Envelope Feeder Blank Pages Specifies whether blank pages are inserted in a print job Do Not Print Note: Do Not Print is the factory default setting. Print Print Settings Setup menu...
Page 185 Understanding printer menus Menu item Description Print Area Sets the logical and physical printable area Normal Notes: Whole Page • This menu does not appear if Edge to Edge is enabled in the printer Setup menu. • Normal is the factory default setting. When attempting to print data in the non‑printable area defined by the Normal setting, the printer clips the image at the boundary.
Page 186: Finishing Menu
Understanding printer menus Menu item Description Resource Save Specifies how the printer handles temporary downloads, such as fonts and macros stored in RAM, when the printer receives a job that requires more memory than is available Notes: • Off is the factory default setting. Off sets the printer to retain the downloads only until memory is needed.
Page 187 Understanding printer menus Menu item Description Collate Stacks the pages of a print job in sequence when printing multiple copies Off (1,1,1,2,2,2) Notes: On (1,2,1,2,1,2) • Off is the factory default setting. No pages will be collated. • The On setting stacks the print job sequentially. •...
Page 188: Quality Menu
Understanding printer menus Menu item Description N‑up Border Prints a border around each page image when using N‑up (pages‑sides) None Note: None is the factory default setting. Solid Staple Job Specifies whether print jobs are stapled Notes: • This menu item is available only when the StapleSmart Finisher is installed. •...
Page 189: Utilities Menu
Understanding printer menus Menu item Description Enhance Fine Lines Enables a print mode preferable for files such as architectural drawings, maps, electrical circuit diagrams, and flow charts Notes: • Off is the factory default setting. • To set Enhance Fine Lines using the Embedded Web Server, type the network printer IP address in a browser window.
Page 190: Pdf Menu
Understanding printer menus Menu item Description Delete Downloads on Disk Removes downloads from the printer hard disk, including all held Jobs, buffered jobs, and parked jobs. Job accounting information is not affected. Delete Now Do Not Delete Note: Delete Now is the default setting. Job Acct Stat Prints a list of all stored job statistics or deletes the information from the printer hard disk...
Page 191: Postscript Menu
Understanding printer menus Menu item Description Annotations Prints annotations in a PDF Do Not Print Note: Do Not Print is the factory default setting. Print PostScript menu Menu item Description Print PS Error Prints a page containing the PostScript error Note: Off is the factory default setting.
Page 192 Understanding printer menus Menu item Description Symbol Set Specifies the symbol set for each font name 10U PC‑8 Notes: 12U PC‑850 • 10U PC‑8 is the US factory default setting. • 12U PC‑850 is the international factory default setting. • A symbol set is a set of alphabetic and numeric characters, punctuation, and special symbols.
Page 193 Understanding printer menus Menu item Description Tray Renumber Configures the printer to work with printer software or programs that use different source assignments for trays, drawers, and feeders Assign MP Feeder Notes: None • Off is the factory default setting. 0–199 •...
Page 194: Html Menu
Understanding printer menus HTML menu Menu item Description Font Name Intl CG Times Sets the default font for HTML documents Albertus MT Intl Courier Notes: Antique Olive Intl Univers • The Times font will be used in HTML documents that do not specify a Apple Chancery Joanna MT font.
Page 195: Booklet Adjustments Menu
Understanding printer menus Menu item Description Backgrounds Specifies whether to print backgrounds on HTML documents Do Not Print Note: Print is the factory default setting. Print Image menu Menu item Description Auto Fit Selects the optimal paper size, scaling, and orientation Notes: •...
Page 196: Help Menu
Understanding printer menus To access the Booklet Adjustments menu: Turn the printer off. Hold down while turning the printer on. Release the buttons when the screen with the progress bar appears. The printer performs a power-on sequence, and then the Configuration Menu appears. Touch the down arrow until Booklet Adjustments appears.
Page 197 Understanding printer menus Menu item Description Print all guides Prints all the guides Copy guide Provides information about making copies and changing settings E‑mail guide Provides information about sending e‑mails using addresses, shortcut numbers, or the address book, and changing settings Fax guide Provides information about sending faxes using fax numbers, shortcut numbers, or the address book, and changing settings...
Page 198: Maintaining The Printer
Maintaining the printer Maintaining the printer Cleaning the exterior of the printer Make sure that the printer is turned off and unplugged from the wall outlet. CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding.
Page 199: Cleaning The Scanner Glass
Maintaining the printer Cleaning the scanner glass Clean the scanner glass if you encounter print quality problems, such as streaks on copied or scanned images. Slightly dampen a soft, lint-free cloth or paper towel with water. Open the scanner cover. White underside of the ADF cover White underside of the scanner cover Scanner glass...
Page 200: Storing Supplies
Maintaining the printer Touch the up or down arrow until Scanner Manual Registration appears. Touch Scanner Manual Registration. Touch the left and right arrows to change the settings. Touch Submit. Storing supplies Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you are ready to use them.
Page 201: Ordering Supplies
Click Device Status. The Device Status page appears, displaying a summary of supply levels. Ordering supplies To order parts and supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized supplies dealers in your area. In other countries or regions, visit the Lexmark Web site at www.lexmark.com...
Page 202: Replacing Supplies
Maintaining the printer Ordering staple cartridges When Staples Low or Staples Empty appears, order the specified staple cartridge. For more information, see the illustrations inside the stapler door. Part name Part number Staple Cartridges–3 pack 25A0013 Ordering a cleaning kit Use the wet and dry wipes from the cleaning kit to clean the scanner glass and touch screen.
Page 203 Maintaining the printer Grasp the handle and pull out the cartridge. Unpack a new cartridge. Warning—Potential Damage: When replacing a toner cartridge, do not leave the new cartridge exposed to direct light for an extended period of time. Extended light exposure can cause print quality problems. Firmly shake the cartridge side-to-side several times to redistribute the toner.
Page 204: Replacing The Photoconductor
Maintaining the printer Insert the new cartridge into the printer. Push the toner cartridge in as far as it will go. The cartridge clicks into place when correctly installed. Close the front door. Replacing the photoconductor You can determine approximately how full the photoconductor is by printing the printer settings configuration sheet. This helps you decide when you might need to order replacement supplies.
Page 205 Maintaining the printer When 84 Replace photoconductor or 84 Photoconductor low appears, order a new photoconductor immediately. While the printer may continue to function properly after the photoconductor has reached its official end‑of‑life, print quality significantly decreases. To replace the photoconductor: Turn the printer off.
Page 206 Maintaining the printer Lower Side Door A. Pull the photoconductor out of the printer. Place the photoconductor on a flat, clean surface. Unpack the new photoconductor.
Page 207 Maintaining the printer Align and insert the end of the photoconductor. Remove the tape from the top of the photoconductor.
Page 208 Maintaining the printer Push the photoconductor as far as it will go. The photoconductor clicks into place when correctly installed. Close Side Door A.
Page 209: Moving The Printer
Maintaining the printer Close the front door. Note: After you insert the photoconductor and close all the doors, the printer performs a motor cycle and clears the Replace Photoconductor warnings. The printer returns to the Ready state. Moving the printer Before moving the printer CAUTION—POTENTIAL INJURY: The printer weighs more than 55 kg (121 lb), and requires at least four persons or a properly rated mechanical handling system to lift it safely.
Page 210 Maintaining the printer Follow these guidelines to avoid personal injury or printer damage: • Use at least four people or a properly rated mechanical handling system to lift the printer. • Turn off the printer using the power switch, and then unplug the power cord from the wall outlet. •...
Page 211 Maintaining the printer Place the tray into the printer. Remove the cable cover.
Page 212 Maintaining the printer Disconnect the optional drawer connector. Attach the cable cover. Lift the printer off the trays.
Page 213: Moving The Printer To Another Location
Maintaining the printer Moving the printer to another location The printer and options can be safely moved to another location by following these precautions: • Any cart used to move the printer must have a surface able to support the full footprint of the printer. Any cart used to move the options must have a surface able to support the dimensions of the options.
Page 214: Administrative Support
Finding advanced networking and administrator information This chapter covers basic administrative support tasks. For more advanced system support tasks, see the Networking Guide on the Software and Documentation CD and the Embedded Web Server Administrator's Guide on the Lexmark Web site at www.lexmark.com.
Page 215: Checking The Device Status
Administrative support Checking the device status Using the Embedded Web Server, you can view paper tray settings, the level of toner in the print cartridge, the percentage of life remaining in the maintenance kit, and capacity measurements of certain printer parts. To view the device status: Type the printer IP address in the address field of your Web browser.
Page 216: Restoring The Factory Default Settings
Administrative support Touch Settings. Touch General Settings. Touch the down arrow until Screen Brightness appears. Touch the arrows to increase or decrease the brightness. Brightness settings can be adjusted from 20–100 (100 is the factory default setting). Touch Submit. Touch Restoring the factory default settings If you want to retain a list of the current menu settings for reference, then print a menu settings page before you restore the factory default settings.
Page 217: Troubleshooting
Troubleshooting Troubleshooting Solving basic problems Solving basic printer problems If there are basic printer problems, or the printer is unresponsive, make sure: • The power cord is plugged into the printer and a properly grounded electrical outlet. • The electrical outlet is not turned off by any switch or breaker. •...
Page 218: Understanding Printer Messages
Troubleshooting Understanding printer messages An error has occured with the Flash Drive. Please remove and re-insert the drive. Try one or more of the following: • Remove and reinsert the flash drive. • If the error message remains, the flash memory may be defective and require replacing. Change <input src>...
Page 219 Troubleshooting Change <input src> to <Custom String> load <orientation> You can change the current paper source for the remainder of the print job. The formatted page will print on the paper loaded in the selected tray. This may cause clipping of text or images. Try one or more of the following: •...
Page 220 Troubleshooting Change <input src> to <type> <size> load <orientation> You can change the current paper source for the remainder of the print job. The formatted page will print on the paper loaded in the selected tray. This may cause clipping of text or images. Try one or more of the following: •...
Page 221: Disk Corrupted
Troubleshooting Disk corrupted The printer attempted a hard disk recovery on a corrupted hard disk, and the hard disk cannot be repaired. The hard disk must be reformatted. Touch Reformat disk to reformat the hard disk and clear the message. Note: Reformatting the disk deletes all the files currently stored on the disk.
Page 222 Troubleshooting Try one or more of the following: • Touch Continue to clear the message. • Complete the Analog Fax Setup. If the message appears again, contact your system support person. Insert Tray <x> Insert the specified tray into the printer. Load <src>...
Page 223 Troubleshooting • Cancel the current job. Load <input src> with <size> Try one or more of the following: • Load the specified paper in the tray. • Touch Continue to clear the message and continue printing. If the printer finds a tray that has the correct paper type and size, it feeds from that tray. If the printer cannot find a tray with the correct paper type and size, it prints from the default source.
Page 224: Remove Paper From All Bins
Troubleshooting Load Manual Feeder with <size> Try one or more of the following: • Load the specified paper in the multipurpose feeder. • Touch Continue to clear the message and continue printing. If the printer finds a tray that has the correct paper type and size, then it feeds from that tray. If the printer cannot find a tray with the correct paper type and size, then it prints from the default source.
Page 225: Remove Paper From Standard Output Bin
Troubleshooting If removing the paper does not clear the message, then touch Continue. Remove paper from standard output bin Remove the stack of paper from the standard exit bin. Replace all originals if restarting job. One or more messages which interrupted a scan job are now cleared. Replace the original documents in the scanner to restart the scan job.
Page 226: Replace Jammed Originals If Restarting Job
Troubleshooting Replace jammed originals if restarting job. One or more messages which interrupted a scan job are now cleared. Replace the original documents in the scanner to restart the scan job. Try one or more of the following: • Touch Cancel Job if a scan job is processing when the message appears. This cancels the job and clears the message. •...
Page 227: Yy Replace Defective Or Missing Cartridge
Troubleshooting 31.yy Replace defective or missing cartridge The toner cartridge is either missing or not functioning properly. Try one or more of the following: • Remove the toner cartridge, and then reinstall it. • Remove the toner cartridge, and then install a new one. 32 Cartridge part number unsupported by device Remove the print cartridge, and then install a supported one.
Page 228: Insufficient Memory For Flash Memory Defragment Operation
Troubleshooting 37 Insufficient memory for Flash Memory Defragment operation Try one or more of the following: • Touch Continue to stop the defragment operation and continue printing. • Delete fonts, macros, and other data in printer memory. • Install additional printer memory. 37 Insufficient memory, some Held Jobs were deleted The printer deleted some held jobs in order to process current jobs.
Page 229: Defective Flash Detected
Troubleshooting 51 Defective flash detected Try one or more of the following: • Touch Continue to clear the message and continue printing. • Cancel the current print job. 52 Not enough free space in flash memory for resources Try one or more of the following: •...
Page 230: Standard Parallel Port Disabled
Troubleshooting • Upgrade (flash) the network firmware in the printer or print server. 55 Unsupported option in slot <x> <x> is a slot on the printer system board. Try one or more of the following: Turn the printer power off. Unplug the power cord from the wall outlet.
Page 231: Too Many Bins Attached
Troubleshooting 56 USB port <x> disabled <x> is the number of the USB port. Try one or more of the following: • Touch Continue to clear the message. The printer discards any data received through the USB port. • Make sure the USB Buffer menu item is not set to Disabled. 57 Configuration change, held jobs were not restored Since the time the jobs were stored on the printer hard disk something has changed in the printer to invalidate the held jobs.
Page 232: Too Many Trays Attached
Troubleshooting Connect the power cord to a properly grounded outlet. Turn the printer back on. 58 Too many trays attached Turn the printer off. Unplug the power cord from the wall outlet. Remove the additional trays. Connect the power cord to a properly grounded outlet. Turn the printer back on.
Page 233: Clearing Jams
The printer automatically clears the message in 30 seconds and then disables the download emulator on the firmware card. To fix this, download the correct download emulator version from the Lexmark Web site at www.lexmark.com. Clearing jams Jam error messages appear on the control panel display and include the area of the printer where the jam occurred.
Page 234: Understanding Jam Numbers And Locations
Troubleshooting • Do not load a tray while the printer is printing. Load it prior to printing, or wait for a prompt to load it. • Do not load too much paper. Make sure the stack height does not exceed the indicated maximum height. •...
Page 235 Troubleshooting Jam numbers What to do 200–202 Open Door A, and then remove the jam. Open Doors A and E, and then remove any jams. Lower the duplex unit (Door D), and then remove the jam. Open Doors A and E, and then remove any jams. Lower the duplex unit (Door D), and then remove the jam.
Page 236 Troubleshooting 200–201 paper jams Open Door A by pushing the release latch up and lowering the door. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. Pull the jam up and toward you.
Page 237: Paper Jam
Troubleshooting 202 paper jam Open Door A by pushing the release latch up and lowering the door. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. Pull the jam up and toward you.
Page 238 Troubleshooting 203, 230–231 paper jams 203 paper jam Open Door A by pushing the release latch up and lowering the door. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.
Page 239 Troubleshooting Pull the jam up. Close Door E. Close Door A. 230 paper jam Open Door D.
Page 240 Troubleshooting Remove the jam. Close Door D. Open Door A by pushing the release latch up and lowering the door. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.
Page 241 Troubleshooting Open Door E by pushing the release latch and lowering the door. Pull the jam up. Close Door E. Close Door A.
Page 242 Troubleshooting 231 paper jam Open Door D. Remove the jam. Close Door D.
Page 243 Troubleshooting Open Door A by pushing the release latch up and lowering the door. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. Pull the jam up and toward you.
Page 244: X Paper Jam
Troubleshooting 24x paper jam Jam in Tray 1 Remove Tray 1 from the printer. Remove the jam. Insert Tray 1. If all jams are cleared, then the printer resumes printing.
Page 245 Troubleshooting Clearing Area A Open Door A by pushing the release latch up and lowering the door. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. Pull the jam up and toward you.
Page 246 Troubleshooting Clearing Area B Open Door B. Pull the jam up and toward you. Close Door B. Touch Continue.
Page 247 Troubleshooting Clearing Area C Open Door C. Pull the jam up and toward you. Close Door C. Touch Continue.
Page 248 Troubleshooting 250 paper jam Remove the paper from the multipurpose feeder. Flex the sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. Load the paper into the multipurpose feeder.
Page 249 Troubleshooting Pull the jam up and toward you. Note: If the jam does not move immediately, stop pulling. Push down and pull the green lever to make it easier to remove the jam. Make sure all paper fragments are removed. Close Door A.
Page 250 Troubleshooting 282 paper jam Open Door F. Remove the jam. Close Door F.
Page 251: Staple Jams
Troubleshooting 283, 289 staple jams 283 paper jam Lift Door H. Remove the jam. Close Door H. 289 staple error Open Door G.
Page 252 Troubleshooting Hold the lever on the staple cartridge holder, and move the holder to the right. Firmly pull the colored tab to remove the staple cartridge. Use the metal tab to lift the staple guard, and then pull out the sheet of staples. Discard the entire sheet.
Page 253 Troubleshooting Press down on the staple guard until it snaps securely into place. Push the cartridge holder firmly into the stapler until the holder clicks into place. Close Door G. Priming Stapler appears. Priming ensures the stapler is functioning properly.
Page 254 Troubleshooting 28x paper jam 284 paper jam Open Door F. Remove the jam. Close Door F.
Page 255 Troubleshooting Open Door G. Remove the jam. Close Door G. Lift Door H. Remove the jam. Close Door H.
Page 256 Troubleshooting 285–286 paper jams Lift Door H. Remove the jam. Close Door H. 287–288 paper jams Open Door F.
Page 257 Troubleshooting Remove the jam. Close Door F. Open Door G. Remove the jam. Close Door G. 290–294 paper jams Remove all original documents from the ADF. Lift the ADF cover latch. Open the ADF cover, and then remove any jammed paper.
Page 258 Troubleshooting Raise the sheet guard. Turn the paper advance wheel to the left to remove any jammed pages. Close the ADF cover.
Page 259 Troubleshooting Open the scanner cover, and remove any jammed pages. Close the scanner cover. Touch Continue. 293 paper jam The printer was sent a scan job, but found no original document in the ADF. Try one or more of the following: •...
Page 260: Solving Printing Problems
Print a network setup page and check that the status shows Connected. If the status is Not Connected, check the network cables, and then try printing the network setup page again. Contact your system support person to make sure the network is functioning correctly. Copies of the printer software are also available on the Lexmark Web site at www.lexmark.com.
Page 261: Confidential And Other Held Jobs Do Not Print
AKE SURE YOU ARE USING A RECOMMENDED SERIAL THERNET CABLE For more information, visit the Lexmark Web site at www.lexmark.com. AKE SURE PRINTER CABLES ARE SECURELY CONNECTED Check the cable connections to the printer and print server to make sure they are secure.
Page 262: Job Prints From The Wrong Tray Or On The Wrong Paper
Troubleshooting Job prints from the wrong tray or on the wrong paper HECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: From the printer control panel, check the Paper Type setting from the Paper menu. Before sending the job to print, specify the correct type setting: •...
Page 263: Solving Copy Problems
Troubleshooting AKE SURE THE PRINTER HAS ENOUGH MEMORY Add printer memory or an optional hard disk. Unexpected page breaks occur NCREASE THE RINT IMEOUT VALUE Make sure the printer is on and Ready appears. On the home screen, touch Touch Settings. Touch General Settings.
Page 264: Poor Copy Quality
Troubleshooting Poor copy quality These are some examples of poor copy quality: • Blank pages • Checkerboard pattern • Distorted graphics or pictures • Missing characters • Faded print • Dark print • Skewed lines • Smudges • Streaks • Unexpected characters •...
Page 265: Solving Scanner Problems
Troubleshooting ATTERNS MOIRÉ APPEAR IN THE OUTPUT • On the Copy screen, select the Text/Photo or Printed Image icon. • Rotate the original document on the scanner glass. • On the Copy screen, adjust the scale setting. EXT IS LIGHT OR DISAPPEARING •...
Page 266: Scan Was Not Successful
Troubleshooting • The printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords. • Other electrical equipment plugged into the outlet is working. Once you have checked each of these possibilities, turn the printer off and then back on. This often fixes the problem with the scanner.
Page 267: Solving Fax Problems
Troubleshooting HECK THE DOCUMENT PLACEMENT Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner. Partial document or photo scans These are possible solutions. Try one or more of the following: HECK THE DOCUMENT PLACEMENT Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner.
Page 268: Cannot Send Or Receive A Fax
Troubleshooting Cannot send or receive a fax These are possible solutions. Try one or more of the following: HECK THE DISPLAY FOR ERROR MESSAGES Clear any error messages. HECK THE POWER Make sure the printer is plugged in, the power is on, and Ready appears. HECK THE PRINTER CONNECTIONS Make sure the cable connections for the following hardware are secure, if applicable: •...
Page 269: Can Send But Not Receive Faxes
Troubleshooting EMPORARILY DISCONNECT OTHER EQUIPMENT To ensure the printer is working correctly, connect it directly to the telephone line. Disconnect any answering machines, computers with modems, or telephone line splitters. HECK FOR JAMS Clear any jams, and then make sure that Ready appears. EMPORARILY DISABLE AITING Call Waiting can disrupt fax transmissions.
Page 270: Can Receive But Not Send Faxes
Troubleshooting HE TONER MAY BE LOW 88 Cartridge low appears when the toner is low. Can receive but not send faxes These are possible solutions. Try one or more of the following: HE PRINTER IS NOT IN AX MODE On the home screen, touch Fax to put the printer in Fax mode. HE DOCUMENT IS NOT LOADED PROPERLY Load the original document faceup, short edge first into the ADF or facedown on the scanner glass in the upper left corner.
Page 271: Solving Option Problems
Troubleshooting Click Analog Fax Setup. In the Max Speed box, click on one of the following: 2400 4800 9600 14400 33600 Click Submit. Solving option problems Option does not operate correctly or quits after it is installed These are possible solutions. Try one or more of the following: ESET THE PRINTER Turn the printer off, wait for about 10 seconds, and then turn the printer on.
Page 272: Paper Tray Problems
If the paper tray is listed on the menu settings page, but paper jams when it enters or exits the tray, then it may not be properly installed. Reinstall the paper tray. For more information, see the hardware setup documentation that came with the paper tray, or go to http://support.lexmark.com to view the paper tray instruction sheet. Solving 2,000-sheet drawer problems...
Page 273: Memory Card
Make sure the hard disk is securely connected to the printer system board. Internal Solutions Port If the Lexmark Internal Solutions Port (ISP) does not operate correctly, then these are possible solutions. Try one or more of the following: HECK THE CONNECTIONS •...
Page 274: Solving Paper Feed Problems
Troubleshooting USB/parallel interface card Check the USB/parallel interface card connections: • Make sure the USB/parallel interface card is securely connected to the printer system board. • Make sure you are using the correct cable and that it is securely connected. Solving paper feed problems Paper frequently jams These are possible solutions.
Page 275: Solving Print Quality Problems
Troubleshooting Touch General Settings. Touch the down arrow until Print Recovery appears. Touch Print Recovery. Touch the right arrow next to Jam Recovery until On or Auto appears. Touch Submit. Touch Solving print quality problems Isolating print quality problems To help isolate print quality problems, print the print quality test pages: Turn the printer off.
Page 276: Clipped Images
Troubleshooting HE TONER MAY BE LOW When 88 Cartridge Low appears, order a new toner cartridge. If the problem continues, the printer may need to be serviced. For more information, contact Customer Support. Clipped images Try one or more of the following: HECK THE GUIDES Move the width and length guides in the tray to the correct positions for the paper size loaded.
Page 277: Gray Background
Troubleshooting Gray background ABCDE ABCDE ABCDE HECK THE ONER ARKNESS SETTING Select a lighter Toner Darkness setting: • From the printer control panel, change the setting from the Quality menu. • For Windows users, change the setting from Print Properties. •...
Page 278: Paper Curl
Troubleshooting Paper curl These are possible solutions. Try one or more of the following: HECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: From the printer control panel Paper menu, check the Paper Type setting. Before sending the job to print, specify the correct type setting: •...
Page 279: Print Is Too Dark
Troubleshooting HE TONER MAY BE LOW When 88 Cartridge Low appears or when the print becomes faded, replace the toner cartridge. HE FUSER MAY BE WORN OR DEFECTIVE Replace the fuser. Print is too dark These are possible solutions. Try one or more of the following: HECK THE DARKNESS BRIGHTNESS AND CONTRAST SETTINGS...
Page 280: Print Is Too Light
Troubleshooting Print is too light These are possible solutions. Try one or more of the following: HECK THE DARKNESS BRIGHTNESS AND CONTRAST SETTINGS The Toner Darkness setting is too light, the Brightness setting is too light, or the Contrast setting is too low. •...
Page 281: Repeating Defects
Troubleshooting Repeating defects These are possible solutions. Try one or more of the following: Replace the transfer roller if the defects occur every: 58.7 mm (2.31 in.) Replace the photoconductor if the defects occur every: 44 mm (1.73 in.) Replace the fuser if the defects occur every: •...
Page 282: Streaked Horizontal Lines
Troubleshooting HECK THE PAPER TYPE • Try a different type of paper. • Use only the recommended transparencies. • Ensure that the Paper Type setting matches what is loaded in the tray or feeder. • Ensure that the Paper Texture setting is correct for the type of paper or specialty media loaded in the tray or feeder.
Page 283: Streaked Vertical Lines
Troubleshooting HERE IS TONER IN THE PAPER PATH Contact Customer Support. Streaked vertical lines ABCDE ABCDE ABCDE These are possible solutions. Try one or more of the following: HE TONER IS SMEARED Select another tray or feeder to feed paper for the job: •...
Page 284: Toner Rubs Off
Troubleshooting HE CHARGE ROLLS MAY BE DEFECTIVE Replace the charge rolls. HERE IS TONER IN THE PAPER PATH Contact Customer Support. Toner rubs off These are possible solutions. Try one or more of the following: HECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: From the printer control panel Paper menu, check the Paper Type setting.
Page 285: Contacting Customer Support
The serial number is also listed on the menu settings page. Lexmark has various ways to help you solve your printing problem. Visit the Lexmark Web site at http://support.lexmark.com, and then select one of the following:...
Page 286 Tech Library You can browse our library of manuals, support documentation, drivers, and other downloads to help you solve common problems. E-mail You can send an e-mail to the Lexmark team, describing your problem. A service representative will respond and provide you with information to solve your problem. Live chat You can chat directly with a service representative.
Page 287: Notices
The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Page 288: Government End Users
Government end users (a) only as Commercial Items and (b) with only those rights as are granted to all other end users pursuant to the terms and conditions herein. Trademarks Lexmark, Lexmark with diamond design, MarkNet, and MarkVision are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. MarkTrack and PrintCryption are trademarks of Lexmark International, Inc.
Page 289: Modular Component Notice
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class A computing device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.
Page 290: Temperature Information
ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark.
Page 291: Laser Notice
Notices Laser notice The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR, Chapter I, Subchapter J for Class I (1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825-1. Class I laser products are not considered to be hazardous.
Page 292: Industry Canada Compliance Statement
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
Page 293 Notices Avis de conformité aux normes de l’industrie du Canada Cet appareil numérique de classe A est conforme aux exigences de la norme canadienne relative aux équipements pouvant causer des interférences NMB-003. Radio interference notice Warning This is a product that complies with the emission requirements of EN55022 Class A limits and immunity requirements of EN55024.
Page 294: Notice To Users Of The Canadian Telephone Network
If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. at www.lexmark.com or your Lexmark representative. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
Page 295: Notice To Users Of The New Zealand Telephone Network
Notices an interface may consist of any combination of devices, subject only to the requirement that the sum of the RENs of all the devices does not exceed five. The modem REN is located on the rear of the equipment on the product labeling. Telephone companies report that electrical surges, typically lightning transients, are very destructive to customer terminal equipment connected to AC power sources.
Page 296: Using This Product In Switzerland
Using this product in Switzerland This product requires a Swiss billing tone filter (Lexmark part number 14B5109 or 80D1877) to be installed on any line which receives metering pulses in Switzerland. The Lexmark filter must be used, as metering pulses are present on all analog telephone lines in Switzerland.
Page 297: Regulatory Notices For Wireless Products
Notices Regulatory notices for wireless products This section contains the following regulatory information pertaining to wireless products that contain transmitters, for example, but not limited to, wireless network cards or proximity card readers. Exposure to radio frequency radiation The radiated output power of this device is far below the radio frequency exposure limits of the FCC and other regulatory agencies.
Page 298: Taiwan Ncc Rf Notice Statement
Compliance is indicated by the CE marking. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
Page 299 Operation is allowed in all EU and EFTA countries, but is restricted to indoor use only. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
Page 300 —Is manufactured from new parts, or new and serviceable used parts, which perform like new parts —Is, during normal use, free from defects in material and workmanship If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for repair or replacement (at Lexmark's option).
Page 301 Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the Lexmark designated location.
Page 302: Limitation Of Liability
ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES. This is true even if you advise Lexmark or a Remarketer of the possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim.
Page 303 Notices The use of certain patents in this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for AES-CCM ECC Cipher Suites for TLS implemented in the product or service. The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property Rights (IPR) Disclosure of Certicom Corp.
Page 304 Index Index 54 Standard network software Numerics error 229 1,150‑‑sheet tray Bin Setup menu 139 55 Unsupported option in slot 230 loading 58 Booklet Adjustments menu 195 56 Parallel port <x> disabled 230 1565 Emulation error, load brightness, adjusting 215 56 Serial port <x>...
Page 305 Index cleaning collating copies 90 duplexing 89 exterior of the printer 198 custom job (job build) 92 scanner glass 199 document containing mixed paper cleaning kit sizes 88 Embedded Web Server 214 ordering 202 enlarging 89 administrator settings 214 clearing jams from one size to another 87 checking device status 215 289 staple error 251...
Page 306 Index creating shortcuts using the touch improving fax quality 117 printing from Windows 77 screen 99 making a fax lighter or darker 114 Help menu 196 setting up e‑mail function 98 sending a fax at a scheduled holding faxes 118 using shortcut numbers 100 time 114 home screen...
Page 307 Index 285–286 254 letterhead in multipurpose PDF 190 287–288 254 tray 73 PostScript 191 290–294 257 letterhead in trays 73 Quality 188 293 259 multipurpose feeder 60 Reports 140 transparencies 60 Security Audit Log 153 Set Date/Time 153 Setup 184 labels, paper SMTP Setup menu 149 tips 76...
Page 308 Index networking 25 282 248 streaked vertical lines 283 port interface card 30 283 251 toner fog or background ports 25 284 254 shading 283 updating in printer driver 39 285–286 254 toner rubs off 284 options, touch‑screen 287–288 254 toner specks 285 copy 94, 95 290–294 257...
Page 309 Index 37 Insufficient memory for Flash an error has occurred with the Load Staples 224 Memory Defragment flash drive 218 Memory full, cannot print operation 228 Change <input src> to <Custom faxes 224 37 Insufficient memory to collate String> 218 Remove paper from <linked bin job 227 Change <input src>...
Page 310 Standard USB menu 144 using 21 scanner glass 13 staple cartridges recycling Scanner ADF Cover Open 226 ordering 202 Lexmark products 23 scanner glass staple jam toner cartridges 24 cleaning 199 289 staple error 251 WEEE statement 290 scanner glass (flatbed)
Page 311 Index transparencies multiple‑language PDFs do not updating options in printer loading 60 print 260 driver 39 making 86 paper curl 278 USB port 36 tips 75 paper frequently jams 274 Utilities menu 189 tray linking 63 tray linking does not work 262 tray unlinking 63 unexpected page breaks trays...

This manual is also suitable for:

X862de X864de

Lexmark X860DE User Manual

Safety Information

Learning about the Printer

Minimizing Your Printer's Environmental Impact

Additional Printer Setup

Loading Paper and Specialty Media

Paper and Specialty Media Guidelines

Printing

Copying

E-Mailing

Faxing

Scanning to an FTP Address

Scanning to a Computer or Flash Drive

Understanding Printer Menus

Maintaining the Printer

Administrative Support

Troubleshooting

Notices

Quick Links

Related Manuals for Lexmark X860DE

Summary of Contents for Lexmark X860DE