Lexmark X862de Service Manual page 133

Error code or
Error contents
message
989.00 Stapler unit failure
Service
finisher error
990.00 Sensor (stapler carriage HP)
on failure
Service
finisher error
990.01 Sensor (stapler carriage HP)
off failure
Service
finisher error
995.00 Finisher NVM R/W failure
Service
finisher NV
996.00 Finisher type failure
Service wrong
finisher
997.00 Duplex controller card
assembly type failure
Service wrong
duplex
999.00 Finisher engine/RIP
functional failure
Service
finisher error
Check tray 1 Tray 1 media size failure.
guides
Check tray 1 Paper is installed (short
or 2 edge) in the media paper
orientation or tray.
guides
Description/Action
The off/on status of the sensor (stapler unit motor
HP) is not detected within the specified time after
the stapler unit motor (forward operation).
Or the sensor (stapler unit motor HP) is not turned
on within the specified timer after the stapler unit
motor is on (reverse operation).
Refer to the Options Service Manual.
The sensor (stapler carriage HP) is not turned on
within two seconds after the stapler starts moving
toward the staple position, and also the sensor
(stapler carriage HP) is turned off.
Or the sensor (stapler carriage HP) is not turned on
after the stapler was moved to the staple position.
Or the sensor (stapler carriage HP) is turned off
again after the sensor (stapler carriage HP) is
turned on, and the stapler stopped its moving.
Refer to the Options Service Manual.
The sensor (stapler carriage HP) is not turned off
within 500 ms after stapler starts moving to the
staple position, and sensor (stapler carriage HP) is
turned off.
Or the sensor (stapler carriage HP) is not turned off
after the stapler was moved to the staple position.
Or the sensor (stapler carriage HP) is turned on
again after the sensor (stapler carriage HP) is
turned off, and the stapler stopped its moving.
Refer to the Options Service Manual.
A read/write error occurred on the NVM of the
finisher controller card assembly.
Refer to the Options Service Manual.
An incorrect type of finisher is connected.
Refer to the Options Service Manual.
A duplex controller card assembly of a different
specification is installed.
Go to "997.00 Duplex controller card assembly
type failure" on page 2-174.
The engine reported a finisher failure that the RIP
card assembly did not recognize.
Refer to the Options Service Manual.
Although tray 1 is in the printer, the media size is not
detected correctly.
Go to "Tray 1 media size failure" on page
This error occurs when short edge printing is
disabled, and the paper in the tray is not installed
long edge (Letter A4).
Go to "Paper is installed (short edge) in the
media paper tray" on page
Diagnostic information
7500-432, -632, and -832
2-192.
2-181.
2-33
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