Step
2
Check the exposure lamp for connection.
Is the above component connected properly?
3
Check the exposure lamp PS card assembly.
Is the above card properly connected to the scanner
controller card assembly?
4
Check the scanner PS card assembly for connection.
Is the above card connected properly?
5
Perform a POR.
Does the error remain when the power is turned off/on?
844.01 White reference/exposure lamp illumination failure
Step
1 Check the large platen glass.
Is the large platen glass installed properly?
Check
Check
7500-432, -632, and -832
Yes
No
Replace the
Replace the
exposure lamp.
connection.
Go to
"Exposure
lamp removal"
on page
4-166.
Replace the
Replace the
exposure lamp
connection.
PS card
assembly.
Go to
"Exposure
lamp PS card
assembly
removal" on
page
4-165.
Replace the
Replace the
scanner PS card
connection.
assembly.
Go to
"Scanner
PS card
assembly
removal" on
page
4-162.
Replace the
Problem solved.
scanner
controller card
assembly.
Go to
"Scanner
controller card
assembly
removal" on
page
4-151.
Yes
No
Go to step 2.
Remove and
clean the large
platen glass.
Go to
"Large
platen glass
removal" on
page
4-150.
Reinstall the
large platen glass
properly.
Go to step 3.
Diagnostic information
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