Transport Motor Failure - Lexmark X862de Service Manual

Step
2 Check the dual drive motor assembly rotation operation.
Open the rear motor cover and check it.
1. Enter the Diagnostics Menu.
2. Touch MOTOR TESTS.
3. Touch Printer Motor Test.
4. Touch Transport motor.
Does the motor rotate normally?
3 Check the dual drive motor assembly connection.
Is the dual drive motor assembly properly connected?
4 Perform a print test.
Does the error continue?

911.00 Transport motor failure

Step
1 Check the dual drive motor assembly for operation.
Open the rear motor cover and check it.
1. Enter the Diagnostics Menu.
2. Touch MOTOR TESTS.
3. Touch Printer Motor Test.
4. Touch Transport motor.
Does the motor rotate normally?
2 Check the dual drive motor assembly for proper installation.
Remove the rear motor cover and check it.
Is the dual drive motor assembly installed properly?
3 Check the rotation of the rotor in the dual drive motor
assembly.
Open the rear motor cover and check it.
Can the rotor be rotated by hand without excessive load?
4 Check the dual drive motor assembly connection.
Is the dual drive motor assembly properly connected?
Check
Check
7500-432, -632, and -832
Yes
Go to step 4 Go to step 3.
Replace the dual Replace the
drive motor connection.
assembly.
Go to "Dual drive
motor assembly
removal" on
page 4-114.
Replace the Problem solved.
printer engine card
assembly.
Go to "Printer
engine card
assembly
removal" on
page 4-119.
Yes
Go to step 3 Go to step 2.
Go to step 3. Install the dual
drive motor
assembly
properly.
Go to step 4. Install the dual
drive motor
assembly
properly.
Replace the dual Replace the
drive motor connection.
assembly.
Go to "Dual drive
motor assembly
removal" on
page 4-114.
Diagnostic information
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