Line Pool Access Code Gets Busy Tone; Dialed Number Gets No Response - Nortel Modular ICS 6.0 Installer's Manual

Line pool access code gets busy tone

Possible problem
There are not enough lines in the line pool to serve the number
of users.
Solution
If the line pool contains loop start trunks, enter programming
and move under-used loop start trunks from other line pools
into the deficient line pool.
OR
If the line pool contains E&M trunks, order more trunks from
the telephone company or private network vendor. Install
additional E&M Trunk Cartridges. In programming, add the
new trunks to the deficient line pool.
OR
Create a separate line pool for remote users only.
Possible problem
There are DID lines in the line pool.
Solution
In programming, make sure that there are no DID lines in any
of the line pools.

Dialed number gets no response

Possible problem
The remote caller, after accessing a line in a line pool, may
have started dialing before the far end was ready to receive.
Solution
Instruct remote callers to wait until they hear feedback before
entering any digits.
P0992638 03
Problems for network or remote users / 587
Modular ICS 6.0 Installer Guide