562 / Problems with optional equipment
Problems with optional equipment
Analog Terminal Adapter
1. Check the connections to the jack.
2. Check the connections to the ATA.
3. Disconnect the ATA and replace it with a working
telephone. If the telephone still works properly, the ICS
and/or the SM are operating properly.
4. Verify that the programming has been done as described in
the Programming Record and the Norstar Analog
Terminal Adapter Installation Card
5. If the trouble seems to be in the ICS or SM, double-check
all wiring and programming options. Also refer to
Problems with BRI service on page 570 or Data Module
down on page 575.
OR
If the trouble seems to be with the ATA, disable the ATA
and replace it with a known working one.
Running a Maintenance session to test an ATA
1. Run a Maintenance session to ensure that the ATA is not
disabled. See Port/DN status on page 488.
2. Disable the port connected to the ATA using
Port/DN status.
3. Enable the port connected to the ATA using
Port/DN status.
Modular ICS 6.0 Installer Guide
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