Setting Swca Controls - Nortel Norstar System Administration Manual

Setting SWCA controls

P0607114 Issue 01
System Wide Call Appearance (SWCA) can be assigned to up to
16 program buttons on each telephone in a group. This feature
allows a group of users to see and answer incoming calls on any
telephone in the group.
You can program the telephone keys while you are setting up the
telephones, or the user can program this feature to keys with a
display at any time. However, all telephones in an answer group
should have the same keys assigned to the same SWCA feature
code. Refer to 'Changing the key programming for an extension'
on page 112 for general information about setting or changing
key programming for a telephone. SWCA keys can be assigned
to memory keys using feature codes ≤•fi¤‚ to
≤•fi‹fi.
You can define how lines will associate to these keys under
Feature Settings.
The Auto Associate setting allows you to determine if calls will
automatically be associated with assigned SWCA keys (Y), or if
the user will have to press the Hold button to have the line move
to a SWCA key (N).
As well, you can determine if a call put on hold on a SWCA key
can be picked up by other members in the group (Invoke by
Hold: Y), or if the call remains exclusive to the telephone where
the call was put on hold (Invoke by Hold: N).
See 'Changing the key programming for an extension' on
page 112 for general information about setting or changing key
programming for a telephone. SWCA keys can be assigned to
memory keys using feature codes 520 to 535.
See 'Using SWCA line buttons' on page 236 for information
about using SWCA keys.
1. Place the programming overlay over the appropriate keys on
your programming telephone.
2. Press ≤••¤flfl‹›› (CONFIG). The display
shows Password :.
3. Press ¤flfl‹›› (CONFIG). The display shows
Terminals&Extns.
4. Press ' until the display shows System prgrming.
5. Press ≠. The display shows Hunt Groups.
6. Press ' until the display shows Featr settings.
7. Press ≠. The display shows Backgrnd music:.
8. Press ' until the display shows SWCA Cntrl:.
Programming feature settings 143
Compact Plus System Administration Guide