Altigen MaxOutlook Manuals

Manuals and User Guides for Altigen MaxOutlook. We have 1 Altigen MaxOutlook manual available for free PDF download: Manual

Altigen MaxOutlook Manual

Altigen MaxOutlook Manual (79 pages)

for MAX Communication Server Release 6.7

Brand: Altigen | Category: Software | Size: 1.29 MB

Table of Contents

Table of Contents
3
CHAPTER 1 About Maxoutlook

7
- Licensing
  7
- Limitations
  7
CHAPTER 2 Installation

9
Hapter

13
- Getting Started
  
  13
  - Logging in
    13
    
    Logging in Remotely
    14
    
    IP Extensions Using Iptalk
    15
  - When Connection Is Broken
    15
  - Overview of the Main Window
    16
    
    Call Handling Toolbar
    16
    
    Status Bar
    16
    
    Status Bar
    17
    
    Call Handling Toolbar
    18
    
    Call Information Panel
    19
    
    Tabbed Pages
    19
  - Changing Activity Status
    21
    
    Recording Activity Greetings
    21
  - Turning Do Not Disturb on and off
    22
  - Searching in the Tabbed Windows
    22
  - Customizing the Display
    23
  - Performing Other Microsoft Outlook Tasks
    25
    
    Returning to Maxoutlook
    25
  - Exiting and Restarting Maxoutlook
    26
Hapter

27
- Handling Calls with Maxoutlook
  
  27
  - Answering Calls
    27
  - Dialing out
    28
    
    Shortcut-Key Dialing and Smart Tag Dialing
    28
    
    Dialing Speed Dial Numbers
    29
    
    Redialing
    30
  - Placing Calls on Hold
    30
  - Using Call Waiting
    30
  - Transferring Calls
    31
  - Transferring to Voice Mail
    31
  - Conference Calls
    33
    
    Station Conferencing
    33
  - Meetme Conference
    35
    
    Creating a Meeting
    36
    
    Working in the Meetme Conference Window
    36
    
    E-Mailing a Meeting Invitation
    41
    
    Starting and Stopping a Meeting
    41
    
    Continuing a Meeting Beyond Its Duration Time
    42
    
    What the Meetme Conference Host Can Do
    42
    
    Joining a Meetme Conference
    43
  - Recording Calls
    43
    
    Recording on Demand
    43
  - Using Account Codes
    44
  - Using Voice Mail
    45
    
    Dealing with Voice Mail
    45
    
    Deleting Messages
    46
    
    Returning a Call
    46
    
    Save at Remote Server or Export Locally
    46
    
    Attaching a Note
    47
    
    Forwarding Voice Mail
    47
  - Monitoring the Activity of Other Extensions
    48
    
    Choosing Extensions to Monitor
    48
    
    Reading the Monitor List
    48
    
    Calling a Monitored Extension
    49
  - Viewing the Call History
    49
  - Using the Contacts Tab
    50
Hapter

53
Configuring Maxoutlook

53
- General Information
  53
  - Configuring Microsoft Office Programs to Display the Max Smart
    55
  - Tag
    55
    
    Enabling / Disabling the Max Smart Tag in Internet Explorer
    55
    
    Call Handling
    57
    
    Do Not Disturb
    58
    
    Forwarding All Calls
    58
    
    One Number Access (ONA)
    59
    
    Before You Set up ONA
    60
    
    Setting up One Number Access
    60
    
    Message Notification
    62
    
    Working on Voice Mail Group Lists
    63
    
    Working with Voice Mail Groups (Distribution Lists)
    63
    
    Call Alert Options
    65
    
    CRM Integration
    66
    
    Voice Mail Play Options
    66
    
    Tab Layout
    68
    
    Iptalk
    69
    
    Log
    70
CHAPTER 6 Using Maxcall

71
- Logging in to Maxcall
  71
- The Maxcall Tab
  71
- Using a Phrase
  72
- Recording a Phrase
  72
- Reviewing a Phrase
  73
Appendix

75
- Errors and Troubleshooting
  
  75
  - Troubleshooting IP Connectivity from a Remote Location
    76
Index

77
- Station Conferencing
  79

Advertisement

Advertisement

Related Products

Altigen Categories

Software IP Phone Telephone Accessories

Telephone

Telephone Conference System

More Altigen Manuals