Line Redirection Notes - Nortel BCM 3.7 Manual

420 Defining device capabilities
Table 79 Capabilities fields (Continued)
Attribute
Auto hold for incoming
page
OLI as Called Number

Line redirection notes

This feature allows you to send your external calls to a telephone outside the office. You can
decide to redirect all, or just some, of your external lines.
Warning: You redirect lines at a telephone, but after redirection programming, the lines
redirect for the entire system.
Warning: While you are programming Line Redirection, you do not receive any
indication of calls that do not actually ring at your telephone.
Warning: Be careful about redirection loops. For example, if you redirect your lines to
your branch office and your branch office redirects its lines to you, you can create a
redirection loop. If these calls are long distance, significant toll charges may result.
You can redirect only lines that appear at line buttons on your telephone. Since the 7000 and 7100
digital phones and the 2001 IP telephone do not have line buttons, you cannot use this feature on
those telephones. Also, you cannot use the feature on any telephone connected to an ATA2 or
ASM (analog station modules).
You can answer the telephone if it rings while you are programming Line Redirection, however,
none of the call handling features are available until the feature times out. If you need to use a
feature to process the call, quit Line Redirection programming by pressing FEATURE. Do not
press RELEASE or you disconnect the call you are trying to redirect.
In some conditions, callers can experience lower volume levels when you redirect calls to an
external location.
N0008589 3.3
Values Description
N or Y N = if the telephone is active when a page comes in, the page will be put on
queue until the user hangs up
Y = if the telephone is active when a page comes in, the call is automatically
put on hold and the page proceeds.
Note: Digital phones 7316 and 7316E:
• Condition: This setting is Y, active call on mute when the page comes in.
• Results after page: the call comes off hold, but is no longer muted.
ISDN/DECT only.