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Assigning Answer DNs
Use these steps to assign answer DNs to a telephone:
1
If you are not already in the DN record, click the telephone DN to which you want to assign an
answer DN.
2
Click the key beside Line access.
3
Click on the Answer DNs heading.
4
Click the Add button located above the navigation tree.
5
In the Answer DN field, type in the DN for the telephone you want to be able to answer.
6
Click the Save button.
7
On the navigation tree, click on the Answer DN you just created.
Figure 132 Answer condition for Answer DN
8
In the Answer type field, indicate who you want to be alerted to calls coming into the Answer
DN telephone.
•
Appr & Ring: The call number or name will display and the telephone will ring
•
Appr only: The call number or name will display.
Answer DN notes:
You can assign a maximum number of eight answer DNs to a telephone. You can also determine
what types of calls alert at the telephone where the answer DNs are assigned. Refer to
key levels" on page
You can assign answer DNs to the 7000 or 7100 digital phones, 2001 IP telephones, or any phones
that do not have available line buttons, as ring-only.
Warning: Call Center restrictions: If you assign answer DNs, ensure that the Answer
Key field (General settings, Feature settings) is set to Basic.
Mobility sets: You can twin desk sets with the portable sets by assigning one or more of the
mobility DNs to a desk telephone Answer DN.
469.
Using Answer DNs
"Answer
Programming Operations Guide
415
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