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Process map: Creating telephony services
The figure below lists the tasks involved in creating telephony services on your system.
Figure 47 Tasks for installing the telephony components
System
hardware
installed
Identify
installed
modules
Set up
lines, loops,
routes
Set up
call
controls
and voice
networks
Set up
telephone
records
Confirm
system
settings
Configure
special
features
Refer to the Installation and Maintenance Guides for hardware setup
and wiring for peripheral equipment, including the computer you are
going to use for programming.
After media bay modules are installed, they need to be identified to the
system, so the system can assign lines or DNs. Refer to
resources — media bay modules" on page
When the media bay modules are installed, the system automatically
assigns line or loop numbers. You may need to change some of the line
settings. Refer to
"Configuring lines" on page
Set up call controls for voice traffic into and out of the system:
"Configuring outgoing calls" on page
"Controlling access into the system" on page
"Configuring public networks" on page
"Configuring private networks" on page
Voice over IP (VoIP) trunk configuration is contained in the IP Telephony
Configuration Guide.
DNs define each telephone or piece of equipment connected to the
system. Within the System DNs headings, you can define how individual
telephones will interact in the system. Refer to
system devices" on page
the IP Telephony Configuration Guide.
A number of settings affect all lines or sets, including System Speed dial
and voice mail access numbers. Most of these settings are default.
However, confirm that they suit your purposes. Refer to
system settings" on page
After the basic telephony information is set, you can configure the
special features such as Schedules, Hunt groups, Hospitality services,
portable handsets, and voice mail. Portable handsets and voice mail
have separate documentation within the Business Communications
Manager documentation suite.
Process map: Creating telephony services
135.
239.
311.
293.
503.
509.
"Configuring DNs for
399. IP telephone configuration is contained in
459.
"Configuring
"Configuring
Programming Operations Guide
197
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