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Using COS passwords
COS examples
Example: Using the COS feature to access a restricted line
A sales representative out of the office needs to make long distance calls to the European office.
Your system has a leased line to Europe with reduced transatlantic charges. You provide the sales
representative with a Class of Service password that gives access to the transatlantic line. The sales
representative can telephone into the system (DISA DN) from a hotel, enter the Class of Service
password, and then use a destination code to access the leased transatlantic line to make calls.
To bypass the restriction filters on a line or telephone:
1
Press FEATURE 68.
2
Enter the six-digit COS password that allows the required type of call.
3
Enter the number to be dialed.
Example: Remote access over the public network
Follow this procedure to access the system over a public network.
1
Dial the system remote access number.
2
When you hear a stuttered dial tone, enter your COS password.
3
Wait for the system dial tone.
To use the system at a distance, you must use a telephone with tone dialing to call the system.
Remote access is possible only on lines that your installer programs to auto-answer calls.
To use features on a remote system, press * followed by the feature code. When you are calling
from within Business Communications Manager, press * instead of FEATURE.
In some conditions, you can experience lower volume levels when using the system from a
distance.
External access tones
You can hear some of the following tones when accessing Business Communications Manager
from a distance. The following table shows the different types of tone and what they mean.
Table 51 External access tones
Tone
System dial tone
Stuttered dial tone
Busy tone
N0008589 3.3
What it means
You can use the system without entering a COS password.
Enter your COS password.
You have dialed a busy line pool access code. You hear system dial tone again
after 5 seconds.
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