Incoming And Outgoing Call Display - Nortel BCM 3.7 Manual

Incoming and outgoing call display

If you subscribe to Call Display services from your local telephone company, one line of
information about an external caller appears on the display after you answer a call. If you answer
before the Call Display information appears on your display, press FEATURE 811 to view the
line number or line name. When you transfer an external call to another telephone in your system,
the same information appears on the recipient telephone display.
Note: If you transfer a call to a UK analog telephone (BCM 3.7), the CLID of the
originating call will not display on the analog telephone if the call is transferred after the
second ring. If the call is transferred before the second ring, the originating CLID displays.
Depending on the services you subscribe to, incoming Call Display information can contain up to
three parts:
• the name of the caller
• the number of the caller
• the name of the line in your system that the call is on
Call display information can also be sent out when a system telephone calls out of the system.
What displays at the called party's telephone, depends on what the private or public lines allow.
Outgoing call display information can be allowed or blocked at the system level or single
telephone level.
For each telephone, you can determine which information appears on the display first.
Programming:
• Lines: Determine which telephones display incoming CLID for an analog line or that
provides CLID (GASM module), or for a target line:
assignments" on page
• Lines: Determine which PRI or BRI modules will allow outgoing CLID:
"Configuring the trunk module to line type" on page
• Loops: Determine which BRI modules will allow outgoing CLID (QSIG trunks,
only):
• VoIP trunks: Determine which VoIP trunks will allow outgoing CLID (Services,
Telephony Services, General settings, IP trunking). (Send name display)
• Incoming call display, alpha tagging: Program a name to appear as call display when
a call comes in on an analog line that supports number-only CLID, or on target lines.
Refer to
• System: Determine whether name, line number, or system number appears first on
the telephone display:
409. (Caller ID set)
"Identifying BRI T-loops (ETSI, QSIG)" on page
"Using alpha tagging for name display" on page
"Configuring telco features" on page
Incoming and outgoing call display
"Determining line
143. (Send name display)
282. (Send name display)
463.
456.
Programming Operations Guide
213