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Nortel AS 5300 Fundamentals

Nortel AS 5300 Fundamentals

Media application server 6.0
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Nortel Media Application Server 6.0 for AS 5300
Fundamentals
NN44470-100

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  • Page 1 Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100...
  • Page 2 Product release: Release 6.0 Job function: Product Fundamentals Type: NTP Language type: English Copyright © 2008 Nortel Networks. All Rights Reserved. Sourced in Canada and the United States Nortel, the Nortel logo and the Globemark are trademarks of Nortel Networks.

  • Page 3: Table Of Contents

    Security tools 29 Certificate management 30 Service and configuration data backup 31 Automatic and manual backups 31 System maintenance 33 Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008 Copyright © 2008, Nortel Networks...
  • Page 4 Security Logs 38 Alarms 39 Nortel MAS Console Counters & Gauges 42 Nortel MAS Console 43 Dialog boxes Terminology Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008 Copyright © 2008, Nortel Networks...

  • Page 5: New In This Release

    Other changes The MAS 6.0 documentation suite contains reorganized content from the MAS 5.1, 5.0, and 4.0 documentation suites. Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008 Copyright © 2008, Nortel Networks...

  • Page 6: Introduction

    MAS performance management (page 34) • MAS fault management (page 35) • Nortel MAS Console (page 42) • Terminology (page 58) Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008 Copyright © 2008, Nortel Networks...

  • Page 7: Mas Installation

    MAS installation This chapter explains MAS installation fundamentals. For step-by-step information about how to install the MAS platform, see Nortel Media Application Server 6.0 for AS 5300 Installation (NN44470-300). Navigation • Architecture and supported hardware and software (page 7) •...

  • Page 8: Session Controller

    The Multimedia Controller (also called the SoftIVR Controller, or SC) is the core of the MAS platform. The SC provides the conduit for communication between components, provides the environment for application execution, Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008...

  • Page 9: Ivr Media Processor (Ivrmp)

    Differentiated Services Code Point (DSCP) markings to flow through the switch. Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008...

  • Page 10: Options For Mas Application Deployment

    Under normal circumstances, you need not uninstall the MAS platform unless you want to perform a clean installation. Before you install the platform, you must uninstall all applications and close all instances of the Nortel MAS Console. If instances of the Nortel MAS Console are running when you uninstall the MAS platform, you must restart the server.

  • Page 11: Application Deployment Options

    Call park. This application continuously plays for the user on hold and does not restart the tune each time a user is put on hold. For more information about Music on Hold, see Nortel Media Application Server 6.0 for AS 5300 Music on Hold Fundamentals (NN44470-106).

  • Page 12: Maintenance Releases

    DVD. For the procedures to update and downgrade maintenance releases, see Nortel Media Application Server 6.0 for AS 5300 Installation (NN44470-300). Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard...

  • Page 13: Mas Commissioning

    Continuous streaming (page 24) AS 5300 commissioning for MAS For more information about commissioning the Application Server (AS) 5300 system for use with MAS, see Nortel Media Application Server Commissioning (NN44470-301) and the AS 5300 documentation suite. Packaged applications You can deploy packaged applications on the MAS platform. Packaged applications are prepackaged applications that you configure on the system using an installer.

  • Page 14: Mas Clusters

    - 14 - MAS commissioning To view installed packaged applications, use the Nortel MAS Console. The Nortel MAS Console lists the application version and the current operational state for that application. An example of a packaged application would be Recorder.
  • Page 15 CStore masters. Configure the Content Store Peer Master Server key to blank. To view an example of an N-way cluster, see CStore N-way cluster configuration (page 16). Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008 Copyright © 2008, Nortel Networks...
  • Page 16 Server key to the IP address of Node n+2. To view an example of a 4-way controller ring, see 4-Way controller ring (page 17). Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008...

  • Page 17: Sip Signaling

    SIP domains You must define all SIP domains on the MAS. You must configure a SIP domain before you can configure SIP accounts and routes. Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008...
  • Page 18 For failover configurations, configure the primary routes with priority = 0 and weight = 10 and configure the secondary routes with priority = 1 and weight = 10. Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008...

  • Page 19: Media Conferencing

    Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008...
  • Page 20 Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008...

  • Page 21: Media Settings

    Enable frame rates for each codec. • Configure the Annex profile for each codec (if required). Digit relay To configure digit relay, use the Nortel MAS Console. You can configure the following digit relay properties: • Enable or disable the dual-tone multi-frequency (DTMF) relay method.
  • Page 22 However, some clients require a fixed payload type. Conferencing To configure conferencing, use the Nortel MAS Console. You can configure the following conferencing properties: • Enable or disable the Automatic Gain Control. The default is enabled.
  • Page 23 R-Factor, jitter, and packet loss are continually monitored for each call. Calls that fall below a configured R-Factor threshold are logged. All QoS statistics are archived with session detail records for analysis. To configure QoS, use the Nortel MAS Console. You can configure the following QoS properties. QoS properties...

  • Page 24: Continuous Streaming

    The MAS platform can stream from the following providers: Directory or RSS. The following sections describe these providers in detail. To adjust the continuous stream volume, use the Nortel MAS Console to edit the Continuous Streaming Volume Adjustment (dB) property (specify the value in decibels [dB]).
  • Page 25 This document is fetched when you start the MAS platform or change the URL. The RSS provider automatically adds or deletes content when you change the URL. To configure the URL, use the Nortel MAS Console. Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard...

  • Page 26: Mas Administration And Security

    RDP is separated from other traffic through the use of a virtual local area network (VLAN). A VLAN is added through the Broadcom Advanced Control Suite and a virtual adapter is created for each VLAN added. Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008...
  • Page 27 The Security Auditor does not have permission to run the MAS Console. Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008...

  • Page 28: Remote Desktop Protocol

    60 seconds (port 3389 for RDP). • Network connected management ports drop a connection or session that is interrupted for any reason within 15 seconds. Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008...

  • Page 29: Ipsec Configuration

    Security tools This section details the security tools included with the MAS 6.0 for AS 5300 platform install. To preserve system security and file integrity, Nortel recommends that the security tools are run continuously or periodically by the onsite System Administrator to monitor potential security breaches.

  • Page 30: Certificate Management

    A server uses a certificate to identify itself. A TLS or SSL connection or an IPSec channel between two servers is established after two servers exchange certificates and authentication is completed when the certificates are verified. Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008...

  • Page 31: Service And Configuration Data Backup

    The following sections define configuration data and application data. Configuration data Configuration data is the system configuration data that includes all the configuration parameters. You can use the Nortel MAS Console to view the configuration parameters. Service data Application data is the user data that resides on disk in the managed storage area of the Content Store.
  • Page 32 5, for example MAS 1.0.193. Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008...

  • Page 33: System Maintenance

    Nortel also recommends that you perform a full system backup before you upgrade or install new software. You can schedule backups to run online while the system is still in service;...

  • Page 34: Mas Performance Management

    Performance management includes report generation and Operational Measurements. For detailed information about MAS performance management, see Media Application Server 6.0 for AS 5300 Performance Management (NN44470-701). Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008...

  • Page 35: Mas Fault Management

    To monitor the status of operation, administration, and maintenance (OAM) communications with the agents and resynchronize all data after recovering from communication loss. Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008...

  • Page 36: Snmp Management

    Traps Traps use the Nortel Reliable MIB format to support active and cleared alarm notifications as well as informational log messages. To enable or disable alarm-related traps and information log traps, use the Nortel MAS Console.

  • Page 37: Syslog

    To enable or disable syslog delivery, use the Delivery of SYSLOG property (found in the Nortel MAS Console). To configure one or more syslog server destinations, use the SYSLOG Destination Server List property (found in the Nortel MAS Console). You can enter the syslog server host name or IP address;...

  • Page 38: Security Logs

    You can configure logs to syslog destinations and to be sent as SNMP traps when generated. To view event logs, use the Nortel MAS Console. The following table describes the information that you can view in each event log. Field...

  • Page 39: Alarms

    Alarms generate an event log each time an alarm is raised or cleared and this provides a clear record of all state changes on the platform. Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008...
  • Page 40 36). A network management station can use SNMP to poll the platform to determine which alarms are active. To view active alarms, use the Nortel MAS Console. The following table describes the information that you can view for each alarm. Field...
  • Page 41 Probable Cause A description of what probably caused this alarm to be raised. Corrective Suggested corrective action to resolve this error. Action (2 of 2) Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008 Copyright © 2008, Nortel Networks...

  • Page 42: Nortel Mas Console

    Nortel MAS Console to manage, monitor, and configure the MAS platform. The Nortel MAS Console is a Microsoft Management Console (MMC) snap-in and is installed with the platform. To access the Nortel MAS Console, you must use a Remote Desktop Connection. The Nortel MAS Console provides nodal access only.

  • Page 43: Nortel Mas Console

    - 43 - Nortel MAS Console Nortel MAS Console You can view or configure the following items in the Nortel MAS Console view of the Nortel MAS Console application. Command Description Active Sessions Use the Active Sessions command to view active sessions. You cannot configure active sessions.
  • Page 44 Use the Reporter command to configure report generation. Advanced Settings Use the Advanced Settings command to view and configure trace logging, media processing, network settings, and engineering parameters. Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008...

  • Page 45: Dialog Boxes

    - 45 - Nortel MAS Console Attention: Nortel recommends that you change advanced settings only if Nortel product development instructs you to do so. Dialog boxes This section describes the following dialog boxes: • Configuration properties (page 45) • Translation properties (page 46) •...
  • Page 46 Apply Click Apply to save property changes. Translation properties The following figure shows an example of a Translation Properties dialog box. Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008 Copyright © 2008, Nortel Networks...
  • Page 47 Called DN • Calling DN • SIP Request URI User • SIP To • SIP From (1 of 2) Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008 Copyright © 2008, Nortel Networks...
  • Page 48 (2 of 2) SIP domain properties The following figure shows an example of a SIP Domain Properties dialog box. SIP Domain Properties dialog box Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008...
  • Page 49 Cancel Click Cancel to close the dialog box without saving changes. Apply Click Apply to save property changes. Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008 Copyright © 2008, Nortel Networks...
  • Page 50 Apply Click Apply to save property changes. SIP route properties The following figure shows an example of a Modify SIP Route dialog box. Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008...
  • Page 51 Typically routes are enabled, but you can disable a route to remove it temporarily without reconfiguring the system. (1 of 2) Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008...
  • Page 52 Dialog box. Audio Codec Configuration dialog box The following table describes the Audio Codec Configuration dialog box fields and buttons. Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008 Copyright © 2008, Nortel Networks...
  • Page 53 Click Cancel to close the dialog box without saving changes. Video codec configuration The following figure shows an example of a Video Codec Configuration dialog box. Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008 Copyright © 2008, Nortel Networks...
  • Page 54 Allowed Frame Rates Select the frame rates for each enabled video codec. (1 of 2) Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008 Copyright © 2008, Nortel Networks...
  • Page 55 The following figure shows an example of a Configure Digit Relay dialog box. Configure Digit Relay dialog box The following table describes the Configure Digit Relay dialog box fields and buttons. Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008...
  • Page 56 Use the Up and Down buttons to change the order of the enabled digital relay methods. Assign RFC 2833 Payload This check box is selected by default. Nortel Type Dynamically recommends that RFC 2833 payload type is assigned dynamically. However, some clients require a fixed payload type.
  • Page 57 Cancel Click Cancel to close the dialog box without saving changes. Apply Click Apply to save property changes. Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008 Copyright © 2008, Nortel Networks...

  • Page 58: Terminology

    A computer networking architecture that specifies a simple, scalable, and coarse-grained mechanism for classifying, managing network traffic, and providing Quality of Service (QoS) guarantees on IP networks. Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008...
  • Page 59 Redundant Array of Independent Disks. Real-time Transport Protocol A standardized packet format for delivering audio and video over the Internet. Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008 Copyright © 2008, Nortel Networks...
  • Page 60 Simple Network Management Protocol. SNTP Simple Network Time Protocol. Text-to-speech A text-to-speech (TTS) system converts normal language text into speech. Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008 Copyright © 2008, Nortel Networks...
  • Page 61 Voice Extensible Markup Language Voice Extensible Markup Language A standard XML format for specifying interactive voice dialogues between a human and a computer. Nortel Media Application Server 6.0 for AS 5300 Fundamentals NN44470-100 01.01 Standard Release 6.0 03 June 2008...
  • Page 63 Nortel, the Nortel logo and the Globemark are trademarks of Nortel Networks. Microsoft Windows Server 2003, Microsoft Event Viewer, and Microsoft Management Console are trademarks of Microsoft Corporation. All other trademarks are the property of their respective owners. To provide feedback or report a problem with this document, go to www.nortel.com/documentfeedback.

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