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Meridian MCDN call features over PRI SL-1 lines
Break-in
The Meridian attendant can use the break-in feature to interrupt an on-going call from a telephone
in the Business Communications Manager system.
The following figure demonstrates the call path for a Meridian attendant to break into a call
between telephones in the Business Communications Manager system.
Figure 194 Breaking into a Business Communications Manager call path
Telephone B
Business
Communications
Manager
Break-in can occur when these situations are valid:
•
Target Business Communications Manager telephone is busy but still has a free intercom or
line key.
•
There is no camped call on the target telephone.
•
DND on busy is turned on.
•
prime set is also busy, with no free key, and with DND turned on.
•
Attendant capability is high (2), and higher than either the target telephone or the caller the
target telephone owner is busy with.
Only post-dial break-in is supported by MCDN:
1
Attendant dials destination number.
2
If a busy tone is heard, the attendant presses the BKI button.
Attendant is given access to the conversation.
You can set a level of priority that will determine if a telephone will allow an attendant to break in.
This is referred to as setting the Intrusion level. Use the following rules to configure the break-in
feature.
•
Set the Intrusion level for each telephone (under Capabilities). Refer to
controls" on page
N0008589 3.3
Telephone A
(rings busy)
426.
Incoming call
for Telephone A
Meridian 1
Attendant
Break-in path
"Setting intrusion
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