Ricoh fax3900l User Manual page 162

Smt4EN-BasicNIC-F_FM.book Page 64 Thursday, September 14, 2000 7:56 PM
Troubleshooting
Problem
Transmission cannot take place.
Before taking action, wait until
the machine is in standby mode,
then press the {Stop} key.
Consistent difficulty in commu-
nicating with a particular termi-
nal
Consistent poor image quality
when communicating with a
4
particular terminal
RECEPTION
The telephone keeps ringing and
no fax is printed.
RECEPTION/COPYING
No printout; the Add Paper indi-
cator is lit.
No printout; Clear Misfed
Paper appears.
Copies are blank.
Copy paper misfeeds occur fre-
quently.
64
Required Action
The other machine is out of order.
Check the error report.
Ask the other party to check their machine and correct the
fault.
The line is noisy.
Check that the dial tone is sent out.
Try to retransmit.
There are some bad lines between you and that other termi-
nal.
Store that terminal's number as a Quick Dial Key or Speed
Dial Code.
Then call a service technician.
Inform them of the nature of the problem and give the Quick
Dial Key or Speed Dial Code that you stored the number in.
You are in Manual Receive mode.
Change to Auto Receive mode. See P.22 "Reception Modes".
Power is switched off.
Switch the power on.
The cassettes are empty.
Add Paper. See P.49 "Loading Paper in the Main Paper Cas-
sette".
The printer has jammed.
Clear the jam. See P.56 "Clearing a Copy, Fax, or Print Jam".
The original must be placed facedown in the document feed-
er.
Position the original correctly. See P.11 "Memory Transmis-
sion".
Is the proper paper in the paper cassette?
Paper size and weight must be within the standards set for
this machine.
Is folded, wrinkled, damp, or curled paper in the paper cas-
sette?
Always use dry, undamaged paper.
Is the paper set properly in the paper cassette?
Always load paper correctly. See P.49 "Loading Paper in the
Main Paper Cassette".
Make sure that there is not too much paper in the trays; do
not fill them up over the load limit mark.