Solutions To Common Problems - Ricoh fax3900l User Manual

Shm4ENfaxF.book Page 62 Wednesday, September 13, 2000 3:13 PM
Troubleshooting

Solutions to Common Problems

Problem
STANDBY MODE
Nothing happens when the
switch is turned on.
" Set Orig. / Enter No.
is not displayed.
The display does not show the
4
Ready condition, or the machine
stops during an operation.
TRANSMISSION
The original is not pulled into
the auto document feeder.
62
Required Action
Check the power cord. Is it properly plugged into the outlet?
Plug it in firmly.
Switch the power on.
"
If the Power indicator does not light, check that the power
cord is plugged in.
If the Energy Saver indicator lights, press the Energy Saver
key.
Does " Clear Misfed Orig.
Paper " appear in the display?
Clear the misfed paper.
Reference
See P.55 "Clearing a Document Jam" , and P.56 "Clearing a
Copy, Fax, or Print Jam".
Does " Load Paper " appear in the display?
Load paper into the paper tray. See P.49 "Loading Paper in the
Main Paper Cassette".
Does " Close Front Cover
er " appear in the display?
Close all covers.
Is the Add Toner indicator on?
Load a new toner cassette.
You did not feed the document far enough into the feeder.
Insert the document into the feeder until it stops.
Retransmit.
Do user maintenance, especially rollers (2) and (6). See the il-
lustration in Chapter 9, "Cleaning the Rollers and Exposure
Glass" in the Advanced Features manual.
The telephone line is disconnected.
Check that the line is connected properly.
The telephone line type setting is incorrect.
Check the telephone line type setting.
The dialed number does not contain a PSTN access code or
a pause.
Include the outside line access number and a pause before
the telephone number.
" or " Clear Misfed
" or " Close Rear Cov-