How To Diagnose Problems - Kyocera KM-8530 User Manual

How to Diagnose Problems

Use the following list to determine the cause of printing problems:
1.
Verify that the printing system is functioning properly.
• Make sure the printing system is operating properly by generating a test page.
For instructions on generating a test page, refer to ''Section 4 How to Setup'' in this Manual.
(p.114) Test Page Print
Reference
• Does the LCD Touch Screen of the main body printer display an error message?
Refer to the Kyoceramita User's Manual designed for your specific main body printer.
2.
Check the Status Page to see what protocols are enabled and active.
Refer to the appropriate chapter to confirm that you have installed and configured your network proto-
col correctly for the network interface card.
(p.524) Outputing the Status Page
Reference
3.
Determine if other users can print.
If they can't and they are all on the same NOS, go to the troubleshooting section for that NOS opera-
tion manual.
4.
When you have determined the nature of the problem, use the check-
lists in the next section.
Chapter 26 Troubleshooting of Network
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