Chapter 14 Troubles Concerning The Scanner; Cannot Connect To The Scanner - Kyocera KM-8530 User Manual

Chapter 14 Troubles Concerning the Scanner

Cannot connect to the scanner

When an error message appears when attempting to access the scanner, perform the following checks:
1.
2.
3.
4.
Consult your network administrator for problems with or questions about your network settings.
Check whether the correct IP address of the scanner has been entered.
If the IP address is not correct, enter the correct one.
If the entered IP address is correct, go on to step 2.
From the DOS prompt run a ping test through the destination host to
the IP address of the scanner.
e.g. : C:/>ping 192.168.101.152
If the ping test fails, check whether the copier's main power is switched on, and also check the net-
work cable for proper connection.
If the ping test is successful, go on to step 3.
Check whether the IP router is correctly set.
If it is not correctly set, set it correctly.
If there is no problem in IP router setup, go on to step 4.
Trace the routing to the scanner to check whether there are any error
conditions within the network.
If any error conditions are found, eliminate them.
If no error is found and yet the connection to the scanner cannot be established, contact your service
representative.
Chapter 14 Troubles Concerning the Scanner
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Chapter
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