Ricoh MP C307 Field Service Manual page 1129

8 G3 fax connected?
9 G3 fax power switched on?
Cannot Receive by Alias Fax Number.
Check Point
1 LAN cable connected?
2 Firewall/NAT is installed?
3 Gatekeeper installed correctly?
4 Power to Gatekeeper switched on?
5 IP address/host name of Gatekeeper correct
on the sender's side?
6 DNS server registered when Gatekeeper host
name specified on sender's side?
7 Enable H.323 SW is set to on?
8 Local fax IP address registered?
9 Local fax Alias number registered?
10 Network bandwidth too narrow?
11 Remote fax cancelled transmission?
12 Local fax registered in Gatekeeper/SIP
server ?
Check that G3 fax is connected.
Check that G3 fax is switched on.
Action
Check the LAN cable connection.
Cannot the breach firewall. Request the remote fax to send
by using another method (Fax, Internet Fax)
Contact the network administrator.
• The sender machine displays this error code
when the sender fax is a Ricoh model.
Contact the network administrator.
The sender machine displays this error code
•
when the sender fax is a Ricoh model.
Request the sender to check the IP address/host name.
• The sender machine displays this error code
when the sender fax is a Ricoh model.
Contact the network administrator.
• The sender machine displays this error code
when the sender fax is a Ricoh model.
Request the sender to check the settings.
User Parameter SW 34 Bit 0/SW 34 bit 1
• Only if the remote sender fax is a Ricoh fax.
Register the IP address.
Register the Alias number.
Request the system administrator to increase the
bandwidth.
Lower the start modem reception baud rate on the
receiving side.
IPFAX SW06
Check whether the remote fax cancelled the transmission.
Contact the network administrator.
• The sender machine displays this error code
3.Troubleshooting
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