Code
15-
POP3/IMAP4 Server Not Registered
01
15-
POP3/IMAP4 Mail Account Information
02
Not Registered
15-
Mail Address Not Registered
03
15-
DCS Mail Receive Error
10
15-
Connection Error
11
15-
Authorization Error
12
15-
Receive Buffer Full
13
15-
Mail Header Format Error
14
15-
Mail Divide Error
15
15-
Mail Size Receive Error
16
Meaning
Suggested Cause/Action
correct.
Ask an administrator of the direct SMTP server in which
the data is supposed to be transferred.
•
Check if the destination SMTP server works
normally.
•
Check if the settings of the destination SMTP server
are correct.
•
At startup, the system detected that the IP address of
the POP3/IMAP4 server has not been registered in the
machine.
•
The POP3/IMAP4 mail account has not been
registered.
•
The mail address has not been registered.
•
Error other than 15-11 to 15-18.
The DNS or POP3/IMAP4 server could not be found:
•
The IP address for DNS or POP3/IMAP4 server is not
stored in the machine.
•
The DNS IP address is not registered.
•
Network not operating correctly.
POP3/IMAP4 send authorization failed:
•
Incorrect IFAX user name or password.
•
Access was attempted by another device, such as the
PC.
•
POP3/IMAP4 settings incorrect.
•
Occurs only during manual reception. Transmission
cannot be received due to insufficient buffer space.
The buffer is being used for mail send or Scan-to-
Email.
•
The mail header is not standard format. For example,
the Date line description is incorrect.
•
The e-mail is not in standard format. There is no
boundary between parts of the e-mail, including the
header.
•
The mail cannot be received because it is too large.
3.Troubleshooting
35