3.Troubleshooting
Error
Code
and Client-side Machine, the user name and password for
login are unmatched between the two locations.
Error Code - 05
Error Code
05
An unauthorized user connects to the fax connection.
Error Code - 06
Error
Suggested Cause
Code
06
Timeout error on the node
authentication
Error Code - 07
Error
Code
07
Multiple destinations are set in the Client-
side Machine.
Error Code - 08
Error
Code
08(1)
•
A Client-side Machine connects to other
Client-side Machine.
•
The Client-side Machine not registered in the
Remote Machine as destinations.
08(2)
•
A Remote Machine connects to other Remote
Machine.
•
Wrong Remote Machine registered in the
Client-side Machine.
40
Suggested Cause
Suggested Cause
Suggested Cause
Suggested Cause
Authorize the user to use fax connection.
Adjust the value of SP5-741-001 to prolong the timeout for
node authentication.
In the Client-side Machine, execute SP5-801-021 to
clear AICS memory
•
Connect to the Remote Machine.
•
Register the Client-side Machine to the
Remote Machine as a destination.
•
Connect to the Client-side Machine.
•
Check what Remote Machine registered in
the Client-side Machine.
Action
the Remote Machine and Client-
side Machine.
•
Be sure to match the username
and password for login between
the two locations.
Action
Action
Action
Action