Ricoh MP C307 Field Service Manual page 1127

8 Transmission sent manually?
9 IP address of local fax registered?
10 DNS registered when host name specified?
11 Remote fax a G3 fax?
12 G3 fax is connected to VoIP gateway?
13 Remote G3 fax turned on?
14 Network bandwidth too narrow?
Cannot Send by Alias Fax Number.
Check Point
1 LAN cable connected?
2 Number of specified Alias fax correct?
3 Firewall/NAT installed?
4 Transmission sent manually?
5 Gatekeeper/SIP server installed correctly?
6 Gatekeeper/SIP server power switched on?
7 IP address/host name of Gatekeeper/SIP server
correct?
8 DNS server registered when Gatekeeper/SIP
host name specified?
9 Enable H.323 SW is set to on?
10 IP address of local fax registered?
11 Alias number of local fax registered?
12 Remote fax registered in Gatekeeper?
13 Remote fax a T.38 terminal?
14 Remote fax switched off or busy?
15 Network bandwidth too narrow?
Manual sending not supported.
Register the IP address.
Contact the network administrator.
Check that the remote fax is a G3 fax.
Check that G3 fax is connected.
Check that G3 fax is switched on.
Request the network administrator to increase the
bandwidth.
Raise the network delay level.
IPFAX SW 01 Bit 0 to 3
IP-Fax bandwidth is the same as the DCS speed. Set IP-
Fax SW00 Bit 6 to 1.
Action
Check the LAN cable connection.
Confirm the Alias of the remote fax.
Error Code: 13-14
Cannot breach the firewall. Send by using another
method (Fax, Internet Fax)
Manual sending not supported.
Contact the network administrator.
Contact the network administrator.
Check the IP address/host name.
Contact the network administrator.
Check the settings.
See User Parameter SW 34 Bit 0/SW 34 Bit 1
Register the IP address of the local fax.
Register the Alias number of the local fax.
Contact the network administrator.
Check whether the remote fax is a T38 terminal.
Contact the network administrator.
Request the system administrator to increase the
bandwidth.
Raise the delay level.
IPFAX SW 01 Bit 0 to 3
3.Troubleshooting
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