Ricoh MP C307 Field Service Manual page 1077

Error Error name
code
228 file-not-found
*
229 file-invalid *
230 wrong-folder-
structure *
231 write-fail *
232 deactivate-fail
233 uninstall-fail
234 fixed-app
235 install-fail
Explanation
The license has expired. The product key
being used is no longer valid.
The license contract is invalid.
The target firmware file cannot be found.
The target update file is invalid. Occurs
in the following cases.
•
Failed to decompress the file.
•
Failed to obtain application
information.
•
Failed to read the public key for
signature verification.
The folder directory of the control panel
firmware is invalid.
•
Failed to write data when updating
the control panel firmware.
•
There is a problem with the
hardware.
The application could not be uninstalled
because deactivation failed.
•
Failed to connect to the server.
•
The license has not been issued.
Failed to uninstall an application.
You attempted to uninstall an application
that cannot be uninstalled.
The target file is invalid, and the Android
4.Troubleshooting
Solution
Use an unused product key to activate
the application.
Use a valid product key to activate the
application.
•
Turn the main power OFF and ON,
and then repeat the procedure.
•
Check the file in the SD card.
•
Check the SD card slot. If there is a
problem with the hardware, replace
the control panel PCB.
Repeat the procedure using a valid file.
Repeat the procedure using a valid
directory.
Turn the main power OFF and ON, and
then repeat the procedure. If updating
fails again, replace the control panel.
•
Check whether the network is
configured correctly.
•
If the server is under maintenance,
wait a while and repeat the
procedure.
•
Check the activation status of the
application. If it has not been
activated, activate it.
Turn the main power OFF and ON, and
then repeat the procedure. If updating
fails again, replace the control panel.
Cancel uninstallation.
•
Repeat the procedure using a valid
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