Playing Skillset Mailbox Messages - Nortel Call Center Set Up And Operation Manual

Playing skillset mailbox messages

Use the procedure for playing messages that corresponds to the interface you use:
• "To play skillset mailbox messages - Norstar Voice Mail" on page 81
• "To play skillset mailbox messages - CallPilot" on page 83
To play skillset mailbox messages - Norstar Voice Mail
Use this procedure if you use the Norstar Voice Mail interface.
2 new 0 saved
PLAY REC
The table "Playing skillset mailbox messages - Norstar Voice Mail"
available to you during and after playing messages.
Playing skillset mailbox messages - Norstar Voice Mail
Option Button
⁄
Back up
or
< <<
fi
Copy
or
COPY
‹‹
End of
Message
or
> >> > >>
‡
Envelope
°
Erase
or
ERASE
≤
1 Press
Follow the voice prompts or the display button options on your
telephone to open the skillset mailbox.
Press PLAY or ¤ to listen to your messages.
2
ADMIN
For other options, refer to the table
messages - Norstar Voice Mail" on page
Press ® to end the session.
3
Available Available
while after
playing playing
Chapter 6 Setting up skillset mailboxes
·°⁄.
Description
Rewinds the message nine seconds and resumes playing
it.
Sends a copy of the message to one or more mailboxes.
If you record an introduction, it must be longer than three
seconds.
Goes to the end of the message.
Plays the information in the message envelope. Envelope
information includes the date and time the message was
sent and, if the message is internal, the directory name of
the sender.
Deletes the message currently playing. If no messages
are playing, deletes the last message played. Deleted
messages remain in the skillset mailbox until the session
ends. (Refer to Notes 1 and 2 on
Nortel Call Center Set Up and Operation Guide
"Playing skillset mailbox
81.
shows the message options
page 83.)
81