Nortel Call Center Set Up And Operation Manual page 82

82 Chapter 6 Setting up skillset mailboxes
Playing skillset mailbox messages - Norstar Voice Mail
Option Button
‹
Forward
or
> >>
fl
Next
or
££
¤
Pause/
Continue
or
STOP/
PLAY
›
Previous
•
Quit
⁄⁄
Replay
or
< << < <<
⁄
Replay
·
Reply
or
REPLY
‡‡
Save
Message
or
SAVE
•
Volume
Control
Notes:
1
Because the skillset mailbox has limited message storage space, delete any messages you no
longer need. After a certain time period, your saved messages are erased automatically. Ask
your System Administrator about this.
N0008709 04
Available Available Description
while after
playing playing
Advances the message nine seconds and continues
playing from that point. A message can be forwarded as
many times as required.
Plays the next message in the skillset mailbox. If you use
this while a message is playing, it stops playing the
current message and plays the next message in the
skillset mailbox.
Temporarily stops a message. When you stop the
message, you can play the previous message, continue
playing the current message, or skip to the next message.
Stops playing the current message and plays the previous
message.
Stops playing the message and plays the Mailbox main
menu options.
Replays the message from the beginning.
Replays the last message.
Replies to a message. (Refer to Note 3 on
The reply can be either:
- a message to an internal sender's mailbox
- a telephone call to an internal or external
party (Refer to Note 4 on
Saves the message being played. (If you do not delete a
message, it is automatically saved). This option is not
shown on the display unless you erase a message. If you
erase a message and play the message again, you can
press
Note 2 on
Adjusts the volume of the message that is playing. The
volume increases each time you press
presses, the volume returns to the lowest level.
page
SAVE
on a two line display telephone. (Refer to
page 83.)
page 83)
83.)
•
. After four