Deleting A Personalized Skillset Mailbox Greeting - Nortel Call Center Set Up And Operation Manual

Ph:
RETRY
Record greeting:
RETRY
Accept greeting?
RETRY PLAY

Deleting a Personalized skillset mailbox greeting

If you no longer need a Personalized mailbox greeting, you can delete it.
To delete a Personalized mailbox greeting
Greeting options
REC CHOOSE
Greeting:
PRIME ALT
Greeting:
RETRY
Ph: XXXXXXX
CHNG DEL
8
Enter the phone number (maximum 10 digits) that you are
OK
assigning the Personalized mailbox greeting to.
Press OK or £ to accept the phone number.
9 Lift your handset.
OK
At the tone, record your greeting.
Press OK or £ to end the recording.
10 Press OK or £ to accept the greeting,
OK
or
press PLAY or⁄ to listen to the greeting
or
press RETRY or ¤ to re-record the greeting.
11 Press ® to end the session.
≤
1
Press
Follow the voice prompts or the display button options on your
telephone, to open the skillset mailbox.
2 If you use the CallPilot interface:
Press °¤ to open the Greetings Options menu
•
• Go to step 3
If you use the Norstar Voice Mail interface:
Press ADMIN or °
•
Press GREET or ¤
•
• Go to step 3
Press REC or ⁄.
3
CFWD
Press PERS or ‹ to choose a Personalized mailbox greeting.
4
PERS
5
Enter the Personalized greeting number (1, 2, or 3) that you want to
OK
delete.
Press DEL or ¤ to delete the greeting.
6
OK
Press ® to end the session.
7
Chapter 6 Setting up skillset mailboxes
·°⁄.
Nortel Call Center Set Up and Operation Guide
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