Nortel Call Center Set Up And Operation Manual page 98

Nortel call center: operation guide
Hide thumbs Also See for Call Center:
Table of Contents

Advertisement

98
Chapter 7 Off-premise Message Notification
Msg notify
ADMIN
SELECT
Destination:
PHONE
EXT
Pager:
RETRY
<x>
ADD
Show:<xxxx>
CHNG
More dest?
YES
NO
Msg type: new
CHNG
Msg notify
ADMIN
SELECT
N0008709 04
Press ADMIN or ⁄ to set up Off-premise Message Notification.
3
Press PAGER or ‹ to select a pager number destination.
4
PAGER
Enter the destination pager number and press OK or £.
5
OK
Press OK or £ to accept the destination pager number represented
6
OK
by <x>
or
press ADD or ¤ to add special characters and use your dialpad or
follow the voice prompts to add characters.
After you add special characters, press OK or £.
Press NEXT or £ to accept the default pager message represented
7
NEXT
by <xxxx>. The default pager message sent by CallPilot is the
CallPilot extension. This is the sequence of digits that is sent after
the pager service is dialed, to notify you of who is paging you
or
press CHNG or ⁄ to change the pager message.
The combined limit is 30 characters for the pager phone number
and the pager message.
Press YES or ⁄ if you want to set up another destination number
8
or
press NO or £ if you do not want to set up another destination
number.
Press OK or £ to be notified when the skillset mailbox receives a
9
OK
new message
or
press CHNG or ⁄ to change the message type to be notified only
when the skillset mailbox receives an urgent message.
10 Press ® to end the session.

Advertisement

Table of Contents
loading

Table of Contents