Product Complaints; References - AGFA DRYSTAR AXYS Service Manual

DD+DIS238.06E
4

Product Complaints

Any service person who has any complaints or has experienced any dissatisfaction in the
quality, durability, reliability, safety, effectiveness or performance of this product must
notify Agfa HealthCare by the Agfa HealthCare complaint procedure.
If the product malfunctions and may have caused or contributed to a serious injury of a
patient or an accident or if there are any hazards which may cause an accident
Agfa HealthCare must be notified immediately by telephone, fax or written
correspondence to the following address:
Agfa Service Support - local support addresses and phone numbers listed on:
www.agfa.com
Agfa – Gevaert N.V.
Septestraat 27
2640 Mortsel, Belgium.
Fax +32 3 444 4485
5

References

Technical Documentation is available via MedNet (PDF) and your local Agfa HealthCare
support organisation (Paper).
Access to MedNet:
IntraNet:
ExtraNet:
Edition 1, Revision 3
07-2009
http://docs.agfanet/bu/mi/mednet/mednetcso.nsf
http://extranet.agfa.com/bu/mi/mednet/mednetcso.nsf
The controlled version of this document resides on MedNet. Any printed copy of this document is uncontrolled.
Generic Safety Directions for HealthCare Imaging Products
DOCUMENT CONTROL NOTE:
Generic Safety Directions
Page 10 of
Agfa Company Confidential
28