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Service settings
These items in the control-panel menus are intended to be used when an HP service representative is
assisting you.
Settings in the Troubleshooting menu
1.
From the Home screen on the product control panel, scroll to and touch the
2.
Open the following menus:
Troubleshooting
●
Fax
●
Fax T.30 Trace
Fax V.34
Fax Speaker Mode
Fax Log Entries
ENWW
This is a printed report of all the communications between the sending and
receiving fax machines for the last Fax transmission or reception. The report
contains detailed error codes and other information that might be useful in
troubleshooting a particular problem related to sending or receiving a fax. Print this
report before contacting HP customer support.
This setting controls the modem's method of transmission. The
the modem to select any of the supported fax speeds up to 33,600 bps. The
setting sets the fax speed to 14,400 bps or lower, depending on the speed settings
for sending and receiving.
In
Normal
mode, the modem speaker is turned on during dialing, through the initial
connection, and then it turns off. In
remains on for all fax communications until the setting is returned to
The
Standard
fax log includes basic information such as the time and whether the
fax was successful. The
Detailed
process not shown in the
Standard
Administration
Diagnostic
mode, the speaker is turned on and
fax log shows the intermediate results of the redial
fax log.
Solve fax problems
button.
Normal
setting allows
Off
Normal
mode.
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Table of Contents
Troubleshooting
