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30.01.08
Description
The flatbed optical assembly cannot find the origin notch.
Recommended action
This is an informational message, and no action is required. If the flatbed optical assembly cannot find
the origin notch on the flatbed scanner, the scanned image might be offset on the copied page. The
image displacement will be less then 1 mm or pixel off.
30.01.41
Description
The formatter lost connections with the scanner control board or communication was corrupted.
Recommended action
1.
Turn the product off, and then on.
2.
Reseat the formatter.
3.
Upgrade the firmware.
4.
Verify that the PCI express cable is connected to the product and to the interconnect board/
formatter and scanner control board.
5.
Verify the scanner control board has power.
6.
Replace the scanner control board.
7.
Replace the formatter.
8.
Replace the interconnect board.
9.
If the error persists, please escalate this problem to your Global Business unit.
30.01.43
Description
Copy processor board memory check failure during the initial memory check. The copy processor
board resides on the scanner control board.
Recommended action
1.
Turn the product off, and then on.
2.
Replace the scanner control board.
3.
Replace the formatter.
326
Chapter 2 Solve problems
ENWW
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Table of Contents
Troubleshooting
