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6: Deep sleep
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F: Off
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Recommended action
W = A: High fuser temperature 2
1.
Remove and then reseat the fuser. Make sure there is no residual paper in the fuser. Make sure the
product is not located in front of a vent or window where cool air may interfere with the ability of
the fuser to heat up.
2.
Check the product power source. Make sure the power source meets product requirements. Make
sure this is the only device using the circuit.
3.
Check the connector (J1) between the fuser and the product. If it is damaged, replace the fuser.
4.
If this product was previously serviced, check the connector (J61) on the DC controller PCA.
5.
If the error persists, replace the fuser.
W = B: High fuser temperature 3
1.
Remove and then reseat the fuser. Remove any residual paper in the product.
2.
Check the paper type setting using the product menus and in the print driver. Making sure that
they match and are correct for the type of paper being used.
3.
If this product was previously serviced, check the connector (J61) on the DC controller PCA.
4.
If the error persists, replace the fuser.
W = 1, Low fuser error temperature error
1.
Remove and then reseat the fuser.
2.
Check the paper type setting using the product menus and in the product driver. Make sure that
they match and are correct for the type of paper being used.
3.
If this product was previously serviced, check the connector (J61) on the DC controller PCA.
4.
If the error persists, replace the fuser.
W = 2, Fuser warm-up failure
1.
Reconnect the connector (J61) between the fuser and the DC controller PCA.
2.
Turn the product off. Remove the fuser, and then reinstall it.
3.
Replace the fuser wire harness.
4.
If the error persists, replace the fuser.
ENWW
Tools for troubleshooting
351
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Table of Contents
Troubleshooting
