Table of Contents
Advertisement
4.
Make sure that the registration assembly shutter is properly functioning. Replace the registration
assembly if necessary.
5.
Use the Components tests to activate the pickup motor and the pickup solenoid/clutch (listen for
the motor/solenoid to rotate/move) for the source tray. If the motor or solenoid are not properly
functioning, replace the motor or solenoid.
6.
Use the Manual sensor tests to toggle the TOP sensor (SR9). If the sensor is not properly
functioning, replace the high-voltage power supply.
7.
Inspect the connector (J62) on the DC controller PCA, and connector (J901) on the high-voltage
power supply.
8.
Use the Components tests to activate the drum motor (listen for the motor to rotate). If the motor is
not properly functioning, replace the main drive assembly.
13.B2.FF Jam in top cover area
Description
TOP sensor (SR9) residual jam. This jam occurs when paper exists at any of the paper path jam sensors
when the product power is turned on or after a jam re-evaluation.
Recommended action
1.
Open the top cover, and then remove the toner cartridge.
Remove any jammed paper, and then close the top cover.
2.
Use the Manual sensor tests to toggle the TOP sensor (SR9). If the sensor is not properly
functioning, replace the high-voltage power supply.
3.
Inspect the connector (J62) on the DC controller PCA, and connector (J901) on the high-voltage
power supply.
13.B4.FF Jam in top cover area
Description
Loop sensor (SR6) residual jam. This jam occurs when paper exists at any of the paper path jam
sensors when the product power is turned on or after a jam re-evaluation.
Recommended action
1.
Open the top cover, and then remove the toner cartridge.
Remove any jammed paper, and then close the top cover.
2.
Inspect the connector (J62) on the DC controller PCA, and connector (J901) on the high-voltage
power supply.
3.
Use the Manual sensor tests to toggle the loop sensor (SR6). If the sensor or lever are not properly
functioning, replace the high-voltage power supply.
314
Chapter 2 Solve problems
ENWW
Advertisement
Table of Contents
Troubleshooting
