Control-panel diagnostic flowcharts
TIP:
To open the diagnostic mode: Tilt the control panel forward. On the back side of the control
panel, use a paperclip to press the button inside the small hole near the center of the control panel.
Use the flowcharts in this section to troubleshoot the following control panel problems.
Touchscreen blank, white, or dim (no image)
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Touchscreen is slow to respond or requires multiple presses to respond
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Touchscreen has an unresponsive zone
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No control-panel sound
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Home
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Hardware integration pocket (HIP) is not functioning (control panel functional)
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Chapter 2 Solve problems
button is unresponsive
Checks the ambient light sensor
Tests the home button
ENWW