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Recommended action
1.
Turn the product off, and then on again.
2.
Use the paper pick-up motor (M1, M4, M5, M92, M3301, M3304) test in the
verify that the pickup motor is properly functioning. If the pickup motor is not functioning, replace
the paper pick-up assembly.
NOTE:
62.00.00 No system To continue turn off then on
Description
The product experienced an internal system failure.
Recommended action
1.
Turn the product off and then on.
2.
Reload the firmware.
3.
Perform a firmware upgrade.
4.
If the error persists, replace the hard disk.
66.80.02 Output accessory failure To continue turn off then on
Description
Jogger motor malfunction. Home position could not be found.
Recommended action
1.
Turn the power off.
2.
Make sure that the external paper handling accessory is clear of all packing materials and other
obstructions.
3.
Turn the power on.
4.
If the error persists, replace the stapler/stacker alignment assembly.
66.80.03 Output accessory failure To continue turn off then on
Description
Staple motor malfunction. Stapler could not return to home position.
Recommended action
1.
Turn the power off.
2.
Make sure that the external paper handling accessory is clear of all packing materials and other
obstructions.
ENWW
Trays 4-6 motor numbers depend on the input device configuration.
Component test
Tools for troubleshooting
to
361
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Table of Contents
Troubleshooting
