Tray <Y> Lifting Error - HP LASERJET ENTERPRISE M725dn Troubleshooting Manual

Laserjet enterprise mfp m725
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60.00.0Y Tray <Y> lifting error
Description
The indicated tray has not lifted into the paper feed position.
Recommended action
60.00.02
Media input Tray 2 lift-up motor (M4) failure
1.
Use the Tray 2 paper surface sensor (SR10) test in the Tray/Bin manual sensor test to verify that
the sensor is properly functioning. If it is not, replace the lifter drive assembly.
2.
Open and close Tray 2 and listen at the back of the product for the sound of the lifer motor (M4)
operating. If it does not operate, replace the lifter drive assembly.
3.
If the product has been serviced, check the intermediate connector (J56) and the connector (J51)
on the DC controller PCA.
4.
If the error persists, replace the cassette tray.
60.00.03
Media input Tray 3 lift-up motor (M5) failure.
1.
Use the Tray 3 paper surface sensor (SR11) test in the Tray/Bin manual sensor test to verify that
the sensor is properly functioning. If it is not, replace the lifter drive assembly.
2.
Open and close Tray 3 and listen at the back of the product for the sound of the lifer motor (M5)
operating. If it does not operate, replace the lifter drive assembly.
3.
If the product has been serviced, check the connector (J57) on the paper feeder controller PCA,
the intermediate connector (J51) and the connector (J2006) on the paper feeder controller PCA.
TIP:
Check the connector (J2006) on the paper feeder controller PCA associated with the tray.
4.
If the error persists, replace the cassette tray.
60.00.04
Media Tray 4 lift-up motor failure.
NOTE:
The Tray 4 motors, sensors, and connectors numbers depend on the input device
configuration.
1.
Use the Tray 4 paper surface sensor (SR2) test in the Tray/Bin manual sensor test to verify that the
sensor is properly functioning. If it is not, replace the lifter drive assembly.
2.
Open and close Tray 4 and listen at the back of the product for the sound of the lifer motor (M2)
operating. If it does not operate, replace the lifter drive assembly.
3.
If the product has been serviced, check the connector (J57) on the paper feeder controller PCA,
the intermediate connector (J51) and the connector (J2006) on the paper feeder controller PCA.
ENWW
Tools for troubleshooting
359

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