Table of Contents
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Solve image-quality problems
Image defect examples
These examples identify the most common print-quality problems.
Table 2-34
Image defect examples
Problem
Blank page
Light print (partial page)
Light print (entire page)
432
Chapter 2 Solve problems
Image example
Solution
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The laser/scanner shutter on the toner cartridge might be damaged. Replace
the toner cartridge.
The laser/scanner shutter on the laser/scanner might be damaged. Replace
the laser/scanner.
The laser/scanner might be damaged. Replace the laser/scanner.
Poor developing bias with the cartridge contacts. Clean the contact on the
toner cartridge.
The high-voltage power supply might be damaged. Replace the high-voltage
power supply.
Make sure that the toner cartridge is fully installed.
The toner cartridge might be almost empty. Check the supplies status, and
replace the toner cartridge if necessary.
The paper might not meet HP specifications (for example, the paper is too
moist or too rough).
Make sure that the toner cartridge is fully installed.
Make sure that the
Economode
the print driver. For more information, see the product user guide.
Open the
Administration
menu at the product control panel. Open the
General Settings
menu, and then open the
Toner density
setting.
Try using a different type of paper.
The toner cartridge might be reaching its estimated end of life. Check the
supplies status, and replace the toner cartridge if necessary. Try the following:
setting is turned off at the control panel and in
Print Quality
menu. Increase the
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Table of Contents
Troubleshooting
