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99.09.63 Incorrect disk
Description
A new or blank disk has been installed in a device which previously had an encrypted disk.
Recommended action
Follow the procedure to load firmware on a new hard disk, and then lock it to this product.
99.09.64 Disk malfunction
Description
A fatal hard disk failure has occurred.
Recommended action
Replace the hard disk drive.
99.09.65 Disk data error
Description
Disk data corruption has occurred.
Recommended action
Execute the Clean Disk procedure from the Preboot menu, and then re-send the RFU.
99.09.66 No disk installed
Description
A disk drive is not installed in the product.
Recommended action
1.
Install a compatible hard disk drive.
2.
If a compatible hard disk is installed, reseat the hard disk to make sure it is correctly connected.
3.
If the error persists, replace the hard disk drive.
99.09.67 Disk is not bootable please download firmware
Description
The product has a non-secure disk (solid state disk) installed as the boot disk, and it has been replaced
with a new service part. A new firmware image needs to be downloaded to the device.
Recommended action
1.
Press any button to continue to the main Preboot menu.
2.
Press the
372
Chapter 2 Solve problems
Help
button to see the help text for the error.
ENWW
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Table of Contents
Troubleshooting
