Table of Contents
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Troubleshooting
6
6.1
Type of Problem............................................................................. 184
6.1.1
Course of Action for Troubleshooting ............................. 184
6.1.2
Unusual Conditions......................................................... 185
6.2
Clearing Paper Jams ..................................................................... 188
6.2.1
Removing Jammed Paper in Trays 1 to 4 ...................... 189
6.2.2
Removing Jammed Paper in High Capacity Tray ........... 190
6.2.3
Removing Jammed Paper in Tray 5 (Bypass) ................ 192
6.2.4
Removing Jammed Paper Inside Cover L1 .................... 193
6.2.5
Removing Jammed Paper Inside Cover L2 .................... 194
6.2.6
Removing Jammed Paper Inside Cover L3 .................... 195
6.2.7
Removing Jammed Paper Inside Cover L4 .................... 196
6.2.8
Paper Jams in the Finisher ............................................. 201
6.3
Stapler Faults ................................................................................. 214
6.4
Poor Print Quality........................................................................... 219
6.5
List of Messages ............................................................................ 223
6.5.1
List of Messages (Alphabetical Order)............................ 223
6.5.2
List of Error Codes.......................................................... 237
6.6
Troubleshooting When Working in a TCP/IP Environment ............ 248
6.6.1
For Windows 95/Windows 98/Windows Me.................... 248
6.6.2
Server 2003 .................................................................... 249
6.7
6.8
Troubleshooting When Using E-mail Services............................... 251
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Table of Contents
Troubleshooting
