Jam At Rear; Open Duplex And Rear Cover To Clear - Xerox Phaser 4500 Service Manual

Jam At Rear; Open Duplex And Rear Cover To Clear

Phaser 4500/4510 Service Manual
Diagnostic Error Codes
E7-1: Jam at Rear
E7-2: Jam at Duplex
E7-3: Jam at Duplex
Troubleshooting Reference
Applicable Parts
HVPS/engine logic board
Duplex unit sensor
Duplex unit actuator
Duplex unit roller
Pinch Roller
Duplex unit motor
Troubleshooting Procedure
Steps Actions and Questions
Does the error occur when the power
1
is turned ON?
1. Open the duplex unit housing cover.
2
2. Check for paper at the duplex unit
actuator
Is there paper at the duplex unit
actuator?
Does the error occur when the power
3
is turned ON?
1. Remove and re-install the duplex
4
unit.
2. Enter Service Diagnostics, and from
the
select
3. From the
select
Does the error occur when making
two-sided test prints?
Check the paper position:
5
Open the duplex unit housing cover.
Does the leading edge of the paper
reach the top roller of the duplex
unit?
Wiring and Plug/Jack Map References
"Duplex Unit Signal Diagram" on page 10-35
"Duplex Unit General Wiring Diagram" on
page 10-34
"Duplex Unit Plug/Jack Locator" on page 10-14
menu
Engine Test Print
and set to ON.
Duplex
menu
Engine Test Print
Print Test Pattern.
Error Messages and Codes
Yes No
Go to step 2. Go to step 4.
Remove the Go to "Duplex
paper, and go to Unit Sensor" on
step 3. page 4-51.
Go to "Duplex Go to step 4.
Unit Sensor" on
page 4-51.
Go to step 5. Problem solved.
Go to step 6. Go to "Exit
Motor
Assembly" on
page 4-28.
3-49