Jam At Duplex; Open Duplex To Clear - Xerox Phaser 4500 Service Manual

Jam At Duplex; Open Duplex To Clear

Phaser 4500/4510 Service Manual
Diagnostic Error Code
E7-0: Duplex jam
Troubleshooting Reference
Applicable Parts
HVPS/engine logic board
FDR1 AS SUB 150 A4
Duplex unit sensor
Duplex unit actuator
Duplex unit roller
Pinch Roller
Duplex unit motor
Troubleshooting Procedure
Steps Actions and Questions
1. Remove and re-install the duplex
1
unit.
2. Enter Service Diagnostics, and from
the
select
3. From the
select
Does the error occur when Test
Printing Duplex?
2 Check the 150-sheet feeder for proper
installation.
Is the feeder installed correctly?
3 1. Remove the duplex unit left cover
(page 8-96).
2. Manually rotate the gears.
Do the duplex unit roller and all
gears rotate smoothly?
4 1. Open the duplex unit housing cover
and insert paper, and then close it.
2. Manually rotate the upper roller gear
clockwise and check paper transfer.
Is the paper transferred smoothly?
Enter Service Diagnostics, and from
5
the
the
Does duplex unit motor rotate
normally?
Wiring and Plug/Jack Map References
"Duplex Unit Plug/Jack Locator" on page 10-14
"Duplex Unit General Wiring Diagram" on
page 10-34
"Duplex Unit Signal Diagram" on page 10-35
menu
Engine Test Print
Duplex and set to ON.
Engine Test Print
Print Test Pattern.
menu select
Motors/Fan Tests
Duplex Motor High test.
Error Messages and Codes
Yes
Go to step 2.
menu
Go to step 3.
Go to step 4.
Go to step 5.
Go to step 6.
No
Problem solved.
Re-install the
150-Sheet
Feeder
correctly.
Replace parts
as necessary.
Replace drive
parts as
necessary.
Go to "Duplex
Unit Motor" on
page 4-50.
3-51