Damaged Print - Xerox Phaser 4500 Service Manual

Print-Quality Troubleshooting

Damaged Print

5-34
The printed page comes out of the printer either wrinkled, creased, or torn.
Initial Actions
Check that the paper supply is dry and
fresh.
Check that rollers and other components
in the paper path are clean and
unobstructed.
Ensure that paper is within specification.
P4500: Refer to Service Bulletin 674
that addresses crease marks on the
output.
Damaged Print Troubleshooting Procedure
Step Actions and Questions
Observe the paper feed as you
1
print a test print
Did the paper feed crookedly?
Replace paper with fresh, dry
2
standard paper. Print a test print.
Is the paper still damaged?
3 Warning:
1. Open the rear cover and
remove the fuser assembly.
2. Manually rotate the drive gear
and inspect the heat roller.
3. Open the fuser jam access
cover.
4. Manually rotate the fuser drive
gear and inspect the pressure
roller.
Are the heat roller and the
pressure roller free of surface
defects and contamination?
4 Inspect the paper path between
the feed tray and the exit tray for
contamination or obstructions.
Is the paper path free of
obstructions?
Allow the fuser
assembly to cool before
removing.
Yes No
Go to skewed Go to step 2.
image (page 5-43).
Go to step 3. Problem solved.
Go to step 4. Clean or replace the
fuser assembly
(page 8-44).
Go to step 5. Remove obstructions
or contamination
from the paper path.
Phaser 4500/4510 Service Manual
s4510-049