Service Diagnostics - Xerox Phaser 4500 Service Manual

Service Diagnostics

Phaser 4500/4510 Service Manual
The Phaser 4500/4510 Laser Printer has built-in diagnostics to aid in
troubleshooting problems with the printer. The Service Diagnostics Menu
provides a means to test sensors, motors, switches, clutches, fans and
solenoids. Diagnostics also contain built-in test prints, printer status and some
NVRAM access.
Service Diagnostics are to be executed through the control panel by a
certified service technician only. Service Diagnostics can be entered one of
two ways:
Entering without rebooting the printer:
1. From the printer's main menu, scroll to
OK button, then scroll to
2. Hold down both the Up and Down arrow buttons for about three seconds.
When the hidden Service Diagnostics menu appears, scroll to
Service Diagnostics
Entering by rebooting the printer:
1. Turn the printer power OFF.
2. Hold down the Back and Information (P4500) or Help (P4510) buttons
simultaneously and turn the printer back ON.
3. Continue to hold the buttons until the following message is displayed on
the control panel:
buttons.
4. The control panel displays the
You can print a Service Diagnostics Menu Map by highlighting
Menu Map, and pressing the OK button. The printer will run through POST
and return to
Service Tools
and press the OK button.
Entering Service
Service Diagnostics
Ready. You will need to re-enter service diagnostics.
Error Messages and Codes
Troubleshooting and press the
and press the OK button.
Diagnostics, and then release the
Menu.
Print Service
Run
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