Paper Size Jam - Xerox Phaser 4500 Service Manual

Error Messages and Codes

Paper Size Jam

3-56
Diagnostic Error Code
PSE-1: Paper size mismatch
Troubleshooting Reference
Applicable Parts
150-sheet feeder assembly
150-sheet paper cassette
Registration sensor
Registration actuator
(Actuator B)
HVPS/engine logic board
Left tray guide
550-sheet feeder assembly
550-sheet paper cassette
Note
This procedure assumes that optional 550-sheet paper feeders are
installed as tray 3 and tray 4.
P4500: If tray 3 or tray 4 is reporting "Executive" when the tray is set to
"Legal," refer to SB702 Rev A for additional troubleshooting information.
Troubleshooting Procedure
Steps Actions and Questions
1 Check the paper size setup.
Does the size displayed match the
size of the paper in use in the tray?
Check the registration sensor:
2
1. Enter Service Diagnostics, and from
the
Registration Sensor
2. Manually actuate the registration
sensor actuator.
Does the sensor operate correctly?
Check the paper feeding tray.
3
Is the paper supplied from either tray
1 or tray 2 when the error occurs?
Check the paper cassette (1).
4
Are the end guide assembly, sector
gear, size rack, size switch links 1/2/
3 of the paper cassette in tray 1 or
tray 2 installed correctly?
Wiring and Plug/Jack Map References
"150-Sheet Feeder, 550-Sheet Feeder, Main
Fan" on page 10-27
"Print Engine Wiring Diagrams" on page 10-19
"Print Engine Plug/Jack Locator" on page 10-3
menu select the
Sensor Tests
test.
Yes No
Go to step 2. Go to step 3.
Go to step 3. Go to
"Registration
Sensor" on
page 4-17.
Go to step 4. Go to step 5.
Go to "Left Tray Replace the
Guide" on paper cassette.
page 4-31.
Phaser 4500/4510 Service Manual