Table of Contents
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Table of Contents
Related Manuals for Avaya J159
Summary of Contents for Avaya J159
- Page 1 Using Avaya J159 IP Phone SIP Release 4.0.5 Issue 1 April 2020...
- Page 2 RESERVES THE RIGHT TO TAKE LEGAL ACTION AGAINST YOU the express behalf of Avaya. End User agrees to indemnify and hold AND ANYONE ELSE USING OR SELLING THE SOFTWARE harmless Avaya, Avaya's agents, servants and employees against all WITHOUT A LICENSE.
- Page 3 MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE HTTP:// written consent of Avaya can be a criminal, as well as a civil offense WWW.MPEGLA.COM. under the applicable law. Compliance with Laws...
- Page 4 • Please only use the connecting cables, power cord, and television reception, which can be determined by turning the AC adapters shipped with the equipment or specified by Avaya to be used with the equipment. If you use any other equipment, it may cause failures, malfunctioning, or fire.
- Page 5 Device Usage Consent interference by one or more of the following measures: By using the Avaya device you agree that Avaya, from time to time, may collect network and device data from your device and may use • Reorient or relocate the receiving antenna.
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Page 6: Table Of Contents
Contents Chapter 1: Purpose......................... 12 Chapter 2: Phone overview....................13 ..................14 Physical layout of a J159 IP Phone ..................16 Connection jacks of a J159 IP Phone ......................... 18 Secondary display ......................18 Optional components Chapter 3: Getting started...................... 19 .................... - Page 7 Activating the screen saver ........................ 56 Automatic Callback ..................56 Setting up Automatic Callback ..............56 Blocking your extension from displaying during calls ....................... 57 Bridged Call Appearance April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com...
- Page 8 Interrupting a call with a whisper page ......................77 Limit Incoming Calls ..................77 Activating Limit Incoming Calls ..................77 Deactivating Limit Incoming Calls .................. 78 Long-term acoustic exposure protection April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com...
- Page 9 ................... 97 Turning call history on and off ® ......... 98 Enabling and disabling Microsoft Exchange contact integration ......................98 Calendar settings ....................101 Activating Do not disturb April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com...
- Page 10 Recording audio parameters ......................121 Viewing the Product ID ....................... 122 Viewing the Device type ....................... 122 Viewing the Server type Chapter 14: Resources......................123 ........................123 Documentation April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com...
- Page 11 Contents ............125 Finding documents on the Avaya Support website ................. 125 Avaya Documentation Center navigation ....................126 Viewing Avaya Mentor videos ..........................127 Support April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com...
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Page 12: Chapter 1: Purpose
Chapter 1: Purpose This document describes the features of the Avaya J159 IP Phone and also provides instructions on how to use this phone. This document is for end users. April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com... -
Page 13: Chapter 2: Phone Overview
Chapter 2: Phone overview Avaya J159 IP Phone is intended to be used in business communications. The phone supports up to four call appearances with two lines of call display. Physical specifications • 2 call appearances in Full Screen mode and 4 call appearances in Half Screen mode •... -
Page 14: Physical Layout Of A J159 Ip Phone
Phone overview Physical layout of a J159 IP Phone Name Description Beacon LED Provides visual alerts for the following: • Incoming call • Voice mail Table continues… April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com... - Page 15 Physical layout of a J159 IP Phone Name Description Phone display Displays two areas: 1. Top Bar: It is always visible, and displays communication status, time and date, and device status. 2. Application area displays the following: • Application header: It displays the context specific application title, and one or more subtitles.
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Page 16: Connection Jacks Of A J159 Ip Phone
13 Connection jacks of a J159 IP Phone The following image illustrates the connection jacks that are present on the back panel of Avaya J159 IP Phone. The image schematically describes which device to connect to which jack. - Page 17 Connection jacks of a J159 IP Phone Name Description 5V DC Jack To connect the power supply. Network port To connect the Ethernet cable. PC port To connect the computer. Note: PC port is disabled when a Wi-Fi network is used.
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Page 18: Secondary Display
Phone overview on page 13 Optional components You can use the following optional components with the phone: • PSAC12R–050 – 5V DC Power adapter • GSPPoE - Avaya 48V PoE power inserter Related links Phone overview on page 13 April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com... -
Page 19: Chapter 3: Getting Started
• Config: To enter the file server address. • Never: To never prompt for the file server address. • Cancel: To cancel the prompt and display the Login screen. April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com... -
Page 20: Identifying The Device Type During Phone Boot-Up
Identifying the device type during phone boot-up About this task Avaya J100 Series IP Phones screen displays the device type during the phone boot-up. This feature is supported only in the phone software version 4.0.3 and later. Procedure 1. Set up the phone hardware. -
Page 21: Logging Out Of Your Phone
If you do not know or remember your PIN or password, contact your administrator. You cannot unlock the phone if you enter an incorrect PIN or password. April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com... - Page 22 To unlock the phone, press Unlock and enter the PIN or password. April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com...
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Page 23: Chapter 4: Navigation
The directional keys are context-sensitive. Up Arrow and Down Arrow Use these keys to scroll vertically in lists, menus, and pop- up windows. Table continues… April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com... -
Page 24: Text Input
• Displays the new character on the left side of the current character. • Deletes the character on the right side of the cursor when you press Backspac. April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com... -
Page 25: Line Keys
For example, when you press a line key in Contacts, the interface initiates a call to the contact because the first soft key represents the Call key. Main menu The following table lists the Main menu icons used in Avaya J159 IP Phone: Icons Name... -
Page 26: General Phone Icons
Navigation General phone icons The following table lists the icons used in Avaya J159 IP Phone: Icon Description Microphone is muted. Missed call on your phone. You can see this icon in the Recents application. Incoming call; indicates you have answered this call. You can see this icon in the Recents application. -
Page 27: Presence Icons
Indicates that you have missed a call. The + in the icon indicates that the number of missed calls are more than 9. Autodialing feature Presence icons The following table lists presence icons for Avaya J159 IP Phonewith description: April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com... -
Page 28: Multiple Level Precedence And Preemption Icons
Related links Changing your Presence status on page 84 Multiple Level Precedence and Preemption icons The following table lists presence icons for Avaya J159 IP Phonewith description: Icon Precedence level Description Priority Priority icon for a priority call. -
Page 29: Wi-Fi Icons
Wi-Fi icons Wi-Fi icons The following table lists the Wi-Fi icons used in the Avaya J159 IP Phone: Icon Description Non-secure Wi-Fi network is detected. Secure Wi-Fi network is detected. Wi-Fi network is out of range or offline. April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com... -
Page 30: Chapter 5: Handling Incoming Calls
Procedure Press one of the following: • The Answer soft key • OK The phone puts the first call on hold and moves to the second call. April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com... -
Page 31: Handling Calls And Conferences Using Multiple Device Access
On the Incoming call screen, press one of the following: • Ignore soft key • + volume button • - volume button The phone turns off the audio alert. April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com... -
Page 32: Chapter 6: Handling Outgoing Calls
• Lift the handset. • Press Speaker. • Press Headset. 2. Dial the number. Redialing a number About this task You can redial the most recently dialed number. April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com... -
Page 33: Making A Call By Using Speed Dial
3. (Optional) Press the digits on the dial pad that correspond to the letters of the name of the person you want to call. For example, press 76484 to search for someone whose name is Smith. 4. Press Call. April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com... -
Page 34: Making A Call From The Corporate Database Сontacts List
In the IP Office environment, you can make an emergency call only when you are logged in to your phone. If your system administrator configures emergency calling for your phone, the Phone screen displays the Emerg soft key. April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com... -
Page 35: Making An Emergency Call
• On the Phone screen, press the Emerg soft key, and again press Emerg when the phone prompts you for confirmation. • Dial the emergency number by using the dial pad. April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com... -
Page 36: Chapter 7: Call-Related Features
1. To put an active call on hold, press Hold soft key, or Hold button, or press the line key of the active call. 2. To resume the held call, press Resume soft key or Hold button, or press the line key of the held call. April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com... -
Page 37: Chapter 8: Managing Contacts
The contact extension can include uppercase and lowercase letters, numbers 0 - 9, and special symbols, such as comma (,), plus (+), and dot (.). 6. Press Save. Related links Adding a contact to the local group on page 42 April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com... -
Page 38: Adding A Contact From The Recents List
Using the Quick Search feature of the phone, you can quickly search for a saved contact from the Contacts list without entering the entire name of the contact. Before you begin Ensure that at least one contact is available in the Contacts list. April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com... -
Page 39: Viewing The Contact Details
• To call the contact, press Call. • To edit the contact, press Edit. • To delete the contact, press Delete. • To view more options, press More. April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com... -
Page 40: Searching For A Contact
Ensure the Contacts list is not empty. Procedure 1. Press Contacts. 2. (Optional) To navigate through Main menu, do the following: a. Scroll to Applications, and press Select. April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com... -
Page 41: Deleting A Contact
Scroll to Contacts, and press Select. 3. Press More. 4. Press Groups. 5. Press NewGroup. 6. In the Enter group name field, type your group name. 7. Press Save. April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com... -
Page 42: Adding A Contact To The Local Group
5. Scroll to the group, and press Members. The phone displays the list of contacts in the group. 6. Select a contact, and press Remove. The contact will be removed from your Contacts list. April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com... -
Page 43: Assigning A Ringtone To A Contact
You can add frequently used LDAP contacts to your local Contacts with the help of the +Contact soft key. You can combine any found LDAP contact with an existing local contact with the help of the Combine soft key. April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com... -
Page 44: Setting Ldap Directory As The Contact Search Source
Set LDAP directory as the contacts search source. Procedure 1. Press Contacts. 2. (Optional) To navigate through Main Menulist, do one of the following: • Scroll to Applications, and press Select. April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com... - Page 45 7. (Optional) Press +Contact from the Details view to add an LDAP contact to the list of your local contacts. 8. (Optional) Press Combine from the Details view to select an existing local contact and merge it with the selected LDAP contact. April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com...
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Page 46: Chapter 9: Managing Recents
• Call time-stamp • Call duration Avaya J100 Series IP Phones software version 4.0.3 and later always encrypts the content of the call log file. When the offline call log feature is disabled in System Manager, if you downgrade the software of your phone to a version earlier than 4.0.3, you will lose the call log details. -
Page 47: Deleting A Call Record From Recents
6. Select one of the following when the phone prompts for confirmation: • Delete: To delete the entry. The phone deletes the number from the call history list. • Cancel: To cancel and return to the previous menu. April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com... -
Page 48: Clearing The Recents List
4. Select one of the following when the phone prompts for confirmation: • Delete: To delete all entries. • Cancel: To cancel and return to the previous menu. April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com... -
Page 49: Chapter 10: Managing Conference Calls
You can use the conference button to add participants to an active call and set up a conference call. The conference button on the phone provides you quick access to use the conference feature. Before you begin Start a call. April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com... -
Page 50: Adding A Person On Hold To A Conference Call
Procedure During an active call, navigate to an existing held call and, press Conference button. The held call is connected to the conference call. April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com... -
Page 51: Putting A Conference Call On Hold And Resuming A Call
Use this procedure to view the details of the participants on a conference call. If you cannot, it might be due to the server on which your extension is configured. Contact your system administrator. April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com... - Page 52 4. When the person answers, press Join or OK or Conference button. 5. Press Add or Conferenceand repeat the steps to add another person to the conference. April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com...
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Page 53: Chapter 11: Advanced Features
• Transferring an active call to the selected user immediately or after talking to this user first • Adding the selected user to an active call to set up a conference call To configure any of these shortcut actions, contact your system administrator. April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com... -
Page 54: Making A Call Transfer With A Shortcut Key
If you need to include the other agent in your conversation with the caller, you can add an Autodial user or a contact to an active call to set up a conference call. April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com... -
Page 55: Activating Send All Calls
If you want the feature label to read as Send all calls, contact your administrator to relabel the feature name. 3. Press Select or OK or the corresponding line button to activate the feature. April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com... -
Page 56: Activating The Screen Saver
You can override the system (default) setting to display your extension on outgoing calls. Use the Calling Party Number Blocking feature to prevent your number from displaying. Procedure 1. From the Phone screen, access the Features screen. 2. Select CPN Block. April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com... -
Page 57: Bridged Call Appearance
• Press the Answer soft key. 2. (Optional) For multiple bridged call appearances, do the following: a. Press the line key of the bridged number that you want to answer. April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com... -
Page 58: Joining A Call On A Bridged Line
Busy Indicator icons look the same as Presence “Available” and “On a call” icons but they might differ depending on the phone or the button module model. The following table displays the Busy Indicator icons and LED indication for Avaya J159 IP Phone April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com... -
Page 59: Busy Indicator Call Operations
• Scroll to the required Busy Indicator line, and press Call. • Press the required Busy Indicator line key. 4. When the monitored user answers the call, press the Join soft key or press Conference button. April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com... -
Page 60: Call Transfer To A Monitored User
• Press the Phone key, scroll to the required Busy Indicator line, and press Select. The phone displays the Transfer now or talk with [BI extension number]? window. 3. Press Talk. April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com... -
Page 61: Calendar
• Ensure that the feature is activated by the administrator. Contact your administrator for details. • Get the following details from your administrator: - User name - Password - Domain name April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com... -
Page 62: Reviewing Your Calendar Event
• Exchange username: Enter your email ID. • Exchange password: Enter your password. • Exchange domain: Enter the domain name, for example, avaya.com. 6. (Optional) To enable or disable Name/Password Prompt, do one of the following: • Toggle: To enable or disable the prompt. -
Page 63: Call Forwarding
In the IP Office environment, this feature is supported using short code dialing. Contact your system administrator for the list of short codes. Before you begin Ensure that the feature is activated by the administrator. Contact your administrator for details. April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com... -
Page 64: Setting Enhanced Call Forwarding
- Internal [Enter Number] - External [Enter Number] • Forward when busy: - Internal [Enter Number] - External [Enter Number] • Forward when no answer: - Internal [Enter Number] April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com... - Page 65 4. Do one of the following: • To turn off a rule, select the rule, and press Turn off. • To turn off all rules, press All off. 5. Press Save. April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com...
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Page 66: Call Forwarding To Your Cell Phone Using Ec500
Call forwarding to your cell phone using EC500 About this task Use this procedure to forward calls from your Avaya deskphone to your personal phone. Before you begin • Ensure that the feature is activated by the administrator. Contact your administrator for details. -
Page 67: Unparking A Call
® Avaya J100 Series IP Phones support the following three ways of Call Pickup in Avaya Aura Communication Manager. • Call Pickup: Allows you to answer a call on behalf of a member of the same Call Pickup group. -
Page 68: Answering A Call For A Call Pickup Group Member
3. Scroll to Call pickup extended, and press Select. 4. To answer a call in the same pickup group, enter the extension number of the ringing phone. 5. Press Enter. April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com... -
Page 69: Answering A Call Using The Extension Number
Procedure 1. Press Main menu, and scroll to Features. 2. Press Select. 3. Scroll to Audix Record, and press Select. 4. Disconnect the call to stop recording. April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com... -
Page 70: Call Transfer
The call transfer is complete. This is also called unattended transfer. Making a blind transfer About this task Use this procedure to transfer an active call without connecting a call with the transfer recipient. April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com... -
Page 71: Calling In Your Intercom Group
Auto icom 2 3: The first number denotes the intercom group number for the Dial Intercom feature. The next number denotes the extension your administrator has predefined as your automatic intercom destination extension. April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com... -
Page 72: Crisis Alert Station
If the feature is configured in single-user mode, when you acknowledge the alert, the alerting at the other watcher's IP Phone stops. You can use the same procedure to acknowledge the crisis alert even when the phone is locked. April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com... -
Page 73: Emergency Caller Information
The Phone screen displays the following details of an emergency caller: Field Description Extension The emergency caller extension. ® The following fields will display details only if Avaya Aura Communication Manager has this information. User name The emergency caller name. Date The crisis occurrence date. -
Page 74: Acknowledging The Crisis Alert After An Error In The First Acknowledgment
1. From the Phone screen, access the Features screen. 2. Select CPN Unblock. 3. Enter your extension number. 4. Press Enter or OK to stop calling party number blocking. April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com... -
Page 75: Excluding Others From Bridging On To Your Call
2. Press Select. 3. Scroll to Extend Call, and press Select. 4. Press OK. You will receive a call on your cell phone to answer the extended call. April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com... -
Page 76: Hunt Group Busy
3. Scroll to Whisper page, and press Select. 4. Enter the extension number that you want to call. 5. Press Enter. 6. Deliver the message when your call is received. April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com... -
Page 77: Limit Incoming Calls
You can deactivate the Limit Incoming Calls feature to remove the limit on number of incoming calls and change a single call appearance to multiple call appearance. April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com... -
Page 78: Long-Term Acoustic Exposure Protection
The Limit Incoming Calls feature will be deactivated. Long-term acoustic exposure protection Avaya J100 Series IP Phones have the long-term acoustic exposure protection to prevent the users from getting acoustic shocks. This feature reduces the loud volume of the conversations on the phone call to permissible acoustic limits. -
Page 79: Making A Priority Call
5. Press Enter or OK to immediately start dialing the priority call to the extension where the call appearance will show the incoming call as a priority call. April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com... -
Page 80: Using Uri Dialing To Make A Call
With the Multiple Device Access (MDA) feature, you can register up to 10 SIP devices with the same extension to transfer active calls between devices. ® This feature is available only in an Avaya Aura environment. Multiple Device Access is configured ®... -
Page 81: Multicast Paging
No Hold Conference button, the call is placed to the pre-configured number when the participant answers the call joins the no hold conference. If the participants do not answer the call within the configured time-out duration Avaya J100 Series IP Phones will display the appropriate message on the phone screen. -
Page 82: Pre-Configuration Of Keys
• FL: Flash. • IM: Immediate. • PR: Priority. • Routine: Lowest precedence. Routine is highlighted on the call session line if no call is made within five minutes. April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com... -
Page 83: Making A Precedence Call By Using The Main Menu
With the Presence feature, you can monitor the status of your contacts in real time. The administrator must activate this feature to display presence information on your Phone screen. April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com... -
Page 84: Viewing The Presence Status Of Your Contacts
5. Scroll and press Select to choose one of the following: • Available • Busy • Away • Do not Disturb • Out of Office • Offline 6. Press Save. April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com... -
Page 85: Retrieving A Voice Message
™ With the Shared Control feature, you can operate phones from the Avaya IX Workplace Client client and use high quality audio of the phone. Shared control is supported on all the Avaya J100 Series IP Phones models. ® Phones must be registered with Avaya Aura to establish a shared control connection. -
Page 86: Sla Mon
Workplace Client for Android, iOS, Mac, and Windows. ™ SLA Mon ™ SLA Mon technology is a patented Avaya technology embedded in Avaya products to facilitate ™ advanced diagnostics. The phones support SLA Mon agent which works with Avaya Diagnostic Server (ADS). -
Page 87: Team Button
® To override call redirection, the administrator must configure on Avaya Aura Session Manager: • The monitored phone setting that enables the monitoring phone to override call redirection directly or through a choice provided to the user. -
Page 88: Answering An Active Call On A Monitored Extension
2. Press Select. 3. Scroll to choose the monitored phone that you want to call. 4. Press Select twice. The phone makes a call to the monitored extension. April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com... -
Page 89: Transferring A Call To A Monitored Phone
4. If necessary, scroll to the line button for the extension you want to check. 5. If that extension is in use, the phone displays Busy next to the extension number. April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com... -
Page 90: Using A Guest Login
• Right arrow key: To increase the value. • Left arrow key: To decrease the value. 6. Press Enter. Related links Logging out of your phone on page 21 April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com... -
Page 91: Chapter 12: Customization
Displaying сall timers About this task Use this procedure to display the duration of calls. Procedure 1. Press Main menu. 2. Scroll to Settings, and press Select. April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com... -
Page 92: Setting Key Repeat Delay
3. Scroll to Phone, and press Select. 4. Scroll to the Redial option. 5. Press Toggle to one of the following: • One number: To see the last dialed number. April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com... -
Page 93: Assigning Speed Dial Entries
About this task Use this procedure to assign speed dial numbers to your contacts. You can assign up to nine speed dial entries. ® This feature is only available in the Avaya Aura environment. Procedure 1. Press Main menu. 2. Scroll to Settings, and press Select. -
Page 94: Setting Mute Alert
• If the speaker is on during an active call and there are new voice mail messages, the beacon LED turns off every 15 seconds. Note: If the call is on hold, the beacon LED stops flashing. Related links Setting Visual alerting on page 95 April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com... -
Page 95: Customizing Phone Keys
• To add a feature, press Feature. • To add an application, press App. You can use the Navigation keys to scroll to the required functionality, and press Select. April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com... -
Page 96: Restoring Customized Keys To Default
5. Scroll to Restore, and press Select. 6. In the confirmation window, press Restore. Applications Enabling the Away timer Procedure 1. Press Main menu. 2. Scroll to Settings, and press Select. April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com... -
Page 97: Enabling Phone Auto-Lock
4. Scroll to Recents, and press Select. 5. Scroll to Log calls, and press one of the following: • Toggle: To toggle call history on or off. April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com... -
Page 98: Enabling And Disabling Microsoft Exchange Contact Integration
• Left Arrow key: To disable Exchange calendar. 6. Press Save. Related links Enabling and Disabling Calendar reminder on page 99 Reviewing your Calendar event on page 62 April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com... - Page 99 3. Scroll to Applications, and press Select. 4. Scroll to Calendar, and press Select. 5. Scroll to Reminder Time, and enter the number of minutes. The range is 0 to 99. April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com...
- Page 100 5. Scroll down to List Style, and press one of the following: • Expanded • Compact 6. Press one of the following: • Toggle • Right Arrow key • Left Arrow key 7. Press Save. April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com...
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Page 101: Activating Do Not Disturb
3. Scroll to Applications, and press Select. 4. Scroll to Presence Integration, and press Select. 5. Scroll to DND invokes SAC. 6. Press Toggle, and set the value to Yes. 7. Press Save. April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com... -
Page 102: Audio
About this task Use this procedure to activate the error tone alarm when you perform an incorrect action while using the phone. Procedure 1. Press Main menu. April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com... -
Page 103: Enabling Wireless Headset Bidirectional Signaling
• Ensure that you are on a call and the caller’s audio level is at 50%. • Adjust the microphone position as recommended by your headset vendor. April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com... -
Page 104: Configuring Hearing Aid Compatibility
6. Press Save. Setting a headset profile About this task Use the procedure to select the headset profile that best matches the acoustic properties of the headset. April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com... - Page 105 700 Series: W710, W720, W730, W740, W745 (APV-63) Profile 8 Sennheiser: • DW Pro1/DW Pro2 SD Pro1/SD Pro2 (CEHS-AV03/AV04) • DW Office, SD Office (CEHS-AV03/AV04) Related links Setting a headset profile on page 104 April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com...
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Page 106: Setting A Personalized Ringtone
5. Scroll to Primary display, and press Select. 6. Scroll down to the new image. 7. (Optional) To preview the image, press Preview and then press Back. April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com... -
Page 107: Changing The Background Image For The Secondary Display
7. To preview the image, press Preview and then Back. 8. Press Select. 9. Press Save. Changing the screen saver for the secondary display Procedure 1. Press Main menu. 2. Scroll to Settings, and press Select. April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com... -
Page 108: Setting The Screen Saver Details
1. Press Main menu. 2. Scroll to Settings, and press Select. 3. Scroll to Display, and press Select. 4. Scroll to Screen saver details, and press Select. April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com... -
Page 109: Adjusting The Brightness Of A Phone Screen
• Right Arrow key: To increase the brightness. • Left Arrow key: To decrease the brightness. 7. Press Save. Setting the display language Procedure 1. Press Main menu. April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com... -
Page 110: Setting The Backlight Timer
4. Use the Down Arrow key to go to the Time format screen. 5. Press Toggle to select one of the following options: • Time format 24 Hour • Time format 12 Hour 6. Press Save. April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com... -
Page 111: Setting The Date Format
2. Scroll to Settings, and press Select. 3. Scroll to Display, and press Select. 4. Scroll to Time zone, and press Select. The phone displays the following: • My time • Time zone April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com... -
Page 112: Setting The Text Size
• Right arrow key: To increase the font size. • Left arrow key: To decrease the font size. 7. (Optional) Press Default to restore the default font size. 8. Press Save. April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com... -
Page 113: Setting The Phone Screen Width
5. Scroll to Customize key, and press Select. 6. Use Navigation keys to select an empty line. 7. Press Add, and select one of the following: • Contact • Feature April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com... -
Page 114: Moving A Key
4. Scroll to Phone keys customization, and press Select. 5. Scroll to Customize key, and press Select. 6. Use Navigation keys to select the button key you want to move. April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com... -
Page 115: Deleting A Key
3. Scroll to Phone, and press Select. 4. Scroll to Phone keys customization, and press Select. 5. Scroll to Restore, and press Select. 6. In the confirmation window, press Restore. April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com... -
Page 116: Setting The Network Mode
10. When the phone prompts for permission to restart, press OK. Press Cancel to go back to previous step. Related links Setting the network configuration on page 117 Connecting to a Wi-Fi network on page 118 April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com... -
Page 117: Setting The Network Configuration
Note: If you do not want your phone to restart and stay in the Manual mode when you switch Network config from Auto to Manual, press Save. April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com... -
Page 118: Connecting To A Wi-Fi Network
• Identity: Either your personal user ID or the shared user ID provided by your system administrator. • Anonymous Identity: Leave blank or use the shared Anonymous Identity provided by your system administrator. April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com... - Page 119 • Password: Either your personal password or the shared password provided by your system administrator. Result If the credentials are authenticated successfully, the phone automatically restarts to complete the connection. Related links Setting the network mode on page 116 April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com...
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Page 120: Chapter 13: Troubleshooting
Incoming calls might not reach you and can go to voice mail. • Emergency calls might or might not work, depending on the stage of failover and the functionality available on the alternate server. April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com... -
Page 121: Recording Audio Parameters
Product ID on the phone screen. Procedure 1. Press Main menu. 2. Scroll to Network information, and press Select. 3. Scroll to System, and press Select. 4. Scroll to Product ID. April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com... -
Page 122: Viewing The Device Type
Viewing the Device type About this task View your device type when your system administrator asks you to provide your device type information. The device type can be either Avaya SIP or Open SIP. Procedure 1. Press Main menu. 2. Scroll to Network information, and press Select. -
Page 123: Chapter 14: Resources
Chapter 14: Resources Documentation See the following related documents at http://support.avaya.com. Title Use this document to: Audience Overview ® Avaya Aura Session Manager See characteristics and capabilities, For people who want Overview and Specification including feature descriptions, to gain a high-level... - Page 124 Using Avaya IP Office Platform See information about the maintenance For people who System Status Application tasks for System Status Application. maintain System Status Application. Table continues… April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com...
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Page 125: Finding Documents On The Avaya Support Website
Customer documentation for some programs is now available on the Avaya Documentation Center website at https://documentation.avaya.com. Important: For documents that are not available at Avaya Documentation Center, click More Sites > Support on the top menu to open https://support.avaya.com. Using the Avaya Documentation Center, you can: •... -
Page 126: Viewing Avaya Mentor Videos
Avaya Mentor videos provide technical content on how to install, configure, and troubleshoot Avaya products. About this task Videos are available on the Avaya Support website, listed under the video document type, and on the Avaya-run channel on YouTube. • To find videos on the Avaya Support website, go to https://support.avaya.com/... -
Page 127: Support
Support • To find the Avaya Mentor videos on YouTube, go to www.youtube.com/AvayaMentor and do one of the following: - Enter a key word or key words in the Search Channel to search for a specific product or topic. - Scroll down Playlists, and click a topic name to see the list of videos available for the topic. - Page 128 ..........dial pad ..............33, Avaya support website ............127 emergency calling ...........34, away timer local Сontacts list ............33 timer value ..............Main Menu ..............33 April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com...
- Page 129 ........ adding ................37 date format ..............adding a contact from the Recents list ......enabling screen saver clock ........adding contacts to a group ........... language ..............109 April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com...
- Page 130 ............identifying blind transfer ..............70 device type ..............call forward ..............ignoring call parking ..............incoming calls ............... call pickup ..............68 incoming call call pickup, ..............67 April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com...
- Page 131 ..........89 making a call ............Multicast Paging prefix digits ............overview ............... making a call ..............82 multiple device access Pre-configuration of keys April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com...
- Page 132 Ethernet ..............Wi-Fi ................116 settings unlockPIN call history ..............97 password ..............call timers ..............using configuring calendar in your phone ......Hunt Group Busy ............April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com...
- Page 133 Index videos ................Viewing product ID ..............watch list ................Wi-Fi icons ................April 2020 Using Avaya J159 IP Phone SIP Comments on this document? infodev@avaya.com...
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