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Summary of Contents for Avaya J139
- Page 1 Using Avaya J139 IP Phone in an Open SIP environment Release 4.0.5 Issue 1 April 2020...
- Page 2 RESERVES THE RIGHT TO TAKE LEGAL ACTION AGAINST YOU the express behalf of Avaya. End User agrees to indemnify and hold AND ANYONE ELSE USING OR SELLING THE SOFTWARE harmless Avaya, Avaya's agents, servants and employees against all WITHOUT A LICENSE.
- Page 3 MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE HTTP:// written consent of Avaya can be a criminal, as well as a civil offense WWW.MPEGLA.COM. under the applicable law. Compliance with Laws...
- Page 4 1. This device may not cause interference, and AC adapters shipped with the equipment or specified by Avaya to be used with the equipment. If you use any 2. This device must accept any interference, including other equipment, it may cause failures, malfunctioning, interference that may cause undesired operation of the or fire.
- Page 5 Device Usage Consent operation. By using the Avaya device you agree that Avaya, from time to time, Class B Part 15 Statement may collect network and device data from your device and may use This equipment has been tested and found to comply with the limits such data in order to validate your eligibility to use the device.
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Page 6: Table Of Contents
Making a call from the local Сontacts list ............32 Making a call from the corporate database Сontacts list ....................32 Making an international call ........................32 Emergency call April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com... - Page 7 ..................52 Autodialing a pre-assigned number ......................52 BroadWorks Anywhere ..............53 Enabling and disabling BroadWorks Anywhere ..............53 Configuring BroadWorks Anywhere locations April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
- Page 8 .......................... 77 Call Waiting ..............77 Enabling and disabling the Call Waiting feature ......................... 78 Distinctive Ringing .................... 78 Setting a distinctive ring tone April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
- Page 9 Turning call history on and off ..............99 Redirecting calls when Do Not Disturb is active ............................ 99 Audio ................99 Turning automatic gain control on or off April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
- Page 10 ............114 Finding documents on the Avaya Support website ................. 114 Avaya Documentation Center navigation ....................116 Viewing Avaya Mentor videos ..........................116 Support April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
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Page 11: Chapter 1: Introduction
Chapter 1: Introduction Purpose This document describes how to use Avaya J139 IP Phone features in an Open SIP environment. This document is intended for people who want to learn how to use Avaya J139 IP Phone features and capabilities. April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com... -
Page 12: Chapter 2: Avaya J139 Phones Overview
Chapter 2: Avaya J139 phones overview Phone overview Avaya J139 IP Phone is a phone for business communications. Avaya J139 IP Phone has a color display. Physical specifications • Four call appearances • 320 x 240 pixels graphical LCD • Four soft keys •... -
Page 13: Physical Layout Of A J139 Ip Phone
Phone overview Physical layout of a J139 IP Phone April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com... - Page 14 Used to mute and unmute the outgoing audio. Handset Used to receive and make calls Application keys provide direct access to the corresponding applications: April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
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Page 15: Connection Jacks For J139 Ip Phone
Displays call history list. Connection jacks for J139 IP Phone The following image illustrates the connection jacks that are present on the back panel of Avaya J139 IP Phone. The image schematically describes which device to connect to which jack. - Page 16 To connect the Ethernet cable. PC port To connect the computer. Headset Jack To connect the headset. Handset Jack To connect the handset. April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
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Page 17: Optional Components
You can use the following optional components with the phone: • PSAC12R–050 – 5V DC Power adapter • GSPPoE - Avaya 48V PoE power inserter Supported features The following table shows the features supported in Avaya J139 IP Phone: Features Supported Call Transfer... - Page 18 Avaya J139 phones overview Features Supported Presence Call Priority Redial from list Shared Control Speed Dial Team Button Whisper Page April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
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Page 19: Chapter 3: Getting Started
• Config: To enter the file server address. • Never: To never prompt for the file server address. • Cancel: To cancel the prompt and display the Login screen. April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com... -
Page 20: Identifying The Device Type During Phone Boot-Up
Identifying the device type during phone boot-up About this task Avaya J100 Series IP Phones screen displays the device type during the phone boot-up. This feature is supported only in the phone software version 4.0.3 and later. Procedure 1. Set up the phone hardware. -
Page 21: Logging Out Of Your Phone
To unlock the phone, press Unlock and enter the PIN or password. April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com... -
Page 22: Chapter 4: Navigation
The directional keys are context-sensitive. Up Arrow and Down Arrow Use these keys to scroll vertically in lists, menus, and pop- up windows. Table continues… April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com... -
Page 23: Text Input
• Displays the new character on the left side of the current character. • Deletes the character on the right side of the cursor when you press Backspac. April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com... -
Page 24: Line Keys
For example, when you press a line key in Contacts, the interface initiates a call to the contact because the first soft key represents the Call key. Main menu The following table lists the Main menu icons used in Avaya J139 IP Phone: Icons Name... -
Page 25: General Phone Icons
General phone icons General phone icons The following table lists the icons used in Avaya J139 IP Phone: Icon Description Microphone is muted. Missed call on your phone. Incoming call; indicates you have answered this call. Outgoing call; indicates you have made this call. -
Page 26: Viewing The Product Id
Viewing the Device type About this task View your device type when your system administrator asks you to provide your device type information. The device type can be either Avaya SIP or Open SIP. Procedure 1. Press Main menu. 2. Scroll to Network information, and press Select. - Page 27 1. Press Main menu. 2. Scroll to Network information, and press Select. 3. Scroll to System, and press Select. 4. Scroll to Server type. April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
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Page 28: Chapter 5: Handling Incoming Calls
Press one of the following: • The Answer soft key • OK The phone puts the first call on hold and moves to the second call. April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com... -
Page 29: Ignoring A Call
The call is declined. Depending on your Call decline policy, the caller receives one of the following alert: • An audio message alert • A busy tone alert April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com... -
Page 30: Chapter 6: Handling Outgoing Calls
• Press Speaker. • Press Headset. 2. Dial the number. Redialing a number About this task You can redial the most recently dialed number. April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com... -
Page 31: Making A Call By Using Speed Dial
3. (Optional) Press the digits on the dial pad that correspond to the letters of the name of the person you want to call. For example, press 76484 to search for someone whose name is Smith. 4. Press Call. April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com... -
Page 32: Making A Call From The Corporate Database Сontacts List
• Phone screen • Lock screen If your system administrator configures emergency calling for your phone, the Phone screen displays the Emerg soft key. April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com... -
Page 33: Making An Emergency Call
• On the Phone screen, press the Emerg soft key, and again press Emerg when the phone prompts you for confirmation. • Dial the emergency number by using the dial pad. April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com... -
Page 34: Chapter 7: Call Related Features
1. To put an active call on hold, press the Hold soft key. 2. To resume the held call, press the Resume soft key, or press the line key of the held call. April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com... -
Page 35: Chapter 8: Contacts
• To enter a symbol, press More > Symbol. Use the navigation arrows to highlight the symbol that you want to enter, and press Insert. • To delete the last character, press the Backspac softkey. April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com... -
Page 36: Adding A Contact From The Recents List
5. Scroll to the field to edit. 6. Use the dial pad and soft keys to change the contact information. 7. Press Save. April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com... -
Page 37: Doing A Quick Search For A Contact
• To call a contact, press Call. • To edit a contact, press Edit. • To delete a contact, press Delete. • To view more options, press More. April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com... -
Page 38: Searching For A Contact
Ensure the Contacts list is not empty. Procedure 1. Press Contacts. 2. (Optional) To navigate through Main menu, do the following: a. Scroll to Applications, and press Select. April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com... -
Page 39: Deleting A Contact
3. Press More. 4. Press Groups. 5. Press NewGroup. 6. In the Enter group name field, type your group name. 7. Press Save. April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com... -
Page 40: Adding A Contact To The Local Group
The phone displays the list of contacts in the group. 6. Select a contact, and press Remove. The contact will be removed from your Contacts list. April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com... -
Page 41: Assigning A Ringtone To A Contact
You can combine any found LDAP contact with an existing local contact with the help of the Combine soft key. In 3PCC environment, this feature is not available for CCMS mode. April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com... -
Page 42: Setting Ldap Directory As The Contact Search Source
Procedure 1. Press Contacts. 2. (Optional) To navigate through Main Menulist, do one of the following: • Scroll to Applications, and press Select. April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com... - Page 43 8. (Optional) Press Combine from the Details view to select an existing local contact and merge it with the selected LDAP contact. April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
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Page 44: Chapter 9: Recents
• Call time-stamp • Call duration Avaya J100 Series IP Phones software version 4.0.3 and later always encrypts the content of the call log file. If you downgrade the software of your phone to a version earlier than 4.0.3, you will lose the call log details. -
Page 45: Deleting A Call Record From Recents
• Delete: To delete the entry. The phone deletes the number from the call history list. • Cancel: To cancel and return to the previous menu. April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com... -
Page 46: Clearing The Recents List
4. Select one of the following when the phone prompts for confirmation: • Delete: To delete all entries. • Cancel: To cancel and return to the previous menu. April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com... -
Page 47: Chapter 10: Conference Calls
3. Press Held call soft key to see a list of held calls. 4. Select the call on hold that you want to add to the conference. 5. Press one of the following: • Join April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com... -
Page 48: Putting A Conference Call On Hold And Resuming A Call
1. Press Hold soft key during a conference call. 2. Do one of the following: • Press Resume. • Select the call appearance to resume the conference call. April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com... -
Page 49: Chapter 11: Advanced Features
Additionally, you can configure a ring reminder to get a short ring burst when the incoming call is sent to the voice mail. April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com... -
Page 50: Activating The Ring Reminder
4. For the Ring reminder setting, press Toggle to activate the ring reminder. 5. Press Save. DND icons The following table displays the DND icons for the Avaya J100 Series IP Phones. April 2020 Using Avaya J139 IP Phone in an Open SIP environment... -
Page 51: Activating The Screen Saver
If you are using the soft client for the remote call initiation, ensure that you do not have any active Call Forward—Always and DND local features of the phone. However, you can use BroadWorksCall Forward and DND features. April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com... -
Page 52: Anonymous Call Block
• Make calls from phones using your BroadWorks business phone number as the Calling Line • Move calls across phones. • Specify phones on which you can attend calls. April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com... -
Page 53: Enabling And Disabling Broadworks Anywhere
1. Press the Main menu. 2. Scroll to Settings, and press Select. 3. Scroll to Features, and press Select. 4. Scroll to BroadWorks Anywhere. April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com... -
Page 54: Changing Location Details
• Use diversion inhibitor: Press Toggle to enable or disable this field. • Answer confirmation required: Press Toggle to enable or disable this field. 8. Press Save. April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com... -
Page 55: Deleting Locations
• Include group paging: To set the alerting of the location for the group paging calls. 7. Press Save. Alerting is set to the location. April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com... -
Page 56: Broadworks Mobility
Use this procedure to configure the mobile device you want to use in conjunction with your office phone. Before you begin Ensure your administrator has enabled the BroadWorks Mobility feature for your extension. April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com... - Page 57 Include shared call appearance Specifies that all SCA devices are alerted. Ensure to set Device to ring to either Fixed or Both. Table continues… April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
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Page 58: Editing Mobile Identity Alerting
• BroadWorks call control • Use diversion inhibitor • Answer confirmation required • Device to ring • Include shared call appearance • Include BroadWorks Anywhere April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com... - Page 59 Include shared call appearance Specifies that all SCA devices are alerted. Ensure to set Device to ring to either Fixed or Both. Table continues… April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
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Page 60: Broadworks Anywhere And Mobility Icons
Ensure to set Device to ring to either Fixed or Both. Mobile identities alerted Specifies the list of mobile identities that are alerted. BroadWorks Anywhere and Mobility icons The following table displays the BroadWorks Anywhere Mobility icons for the Avaya J139 IP Phone. State Phone icons BroadWorks Anywhere... -
Page 61: Blf Icons And Visual Led Indication
First soft key is the key on the bottom left corner of the phone screen. BLF icons and visual LED indication The following table displays the BLF state icons and LED indicators for the Avaya J100 Series IP Phones. State... -
Page 62: Customizing Blf Incoming Call Indication
• Both: To set the BLF pick up indication to both audible and visual. April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com... -
Page 63: Customizing Blf Parked Call Indication
Ensure your administrator enables customizing the ring tone. Ensure BLF incoming call indication or BLF parked call indication is set to Audible or Both. April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com... -
Page 64: Blf Call Operations
Barging in on an active call About this task Use this procedure to barge in on an active call if the monitored user is busy April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com... -
Page 65: Calendar
Calendar information is updated whenever you log in to your phone, change calendar settings, or access the Calendar. April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com... -
Page 66: Accessing Calendar
• Exchange domain: Enter the domain name, for example, avaya.com. 6. (Optional) To enable or disable Name/Password Prompt, do one of the following: • Toggle: To enable or disable the prompt. April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com... -
Page 67: Reviewing Your Calendar Event
• Day: To view calendar event of the selected day. Call Forwarding With the Call Forwarding feature, you can divert incoming calls to another number. April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com... -
Page 68: Call Forward Icons
In this case, your phone will redirect that incoming call to the assigned call forwarding number. Call Forward icons The following table displays the Call forward icons for the Avaya J100 Series IP Phones. State Phone and button module icons... -
Page 69: Forwarding Call When Busy
• Select • OK • The corresponding line key 3. Scroll to the Call forward-NA feature, and press one of the following: • Config April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com... -
Page 70: Call Park
• Group Call Park: To park a call to the first available extension in the group. Call Park icons The following table lists the Call Park feature icons for Avaya J139 IP Phone: The following table lists the Call Park feature icons for J139 phones:... -
Page 71: Call Park Notifications
4. Scroll to Alerting on calls, and press one of the following: • Select • OK 5. Scroll to Call park, and press one of the following: • Select • OK April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com... -
Page 72: Parking A Call
5. In the Park Call screen, enter the parking extension. Entering hash (#) or leaving the parking extension empty will self-park the call. 6. Press Park. April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com... -
Page 73: Parking A Call To A Call Park Group
1. Press Main menu. 2. Scroll to Features, and press Select. 3. Scroll to Call unpark, and press one of the following: • Unpark April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com... -
Page 74: Dynamic Park And Page
• Dial the extension number of the user or page target group that you want to page, and press Page. • Press Contacts. Select the required user, and press Page. April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com... -
Page 75: Retrieving The Parked Call
To retrieve this call from its current location using the Call Retrieve feature, place the current call on hold and then press Call Retrieve. April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com... -
Page 76: Using Call Retrieve
2. Do one of the following: • Dial the number to transfer the call. • Search for the number in Contacts or Recents. April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com... -
Page 77: Making A Blind Transfer
The phone displays incoming call screen, plays incoming call ringtone, and the beacon LED flashes. Enabling and disabling the Call Waiting feature Procedure 1. Press Main menu. April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com... -
Page 78: Distinctive Ringing
• Alternate number 1: To select the different ringtone for the first alternate number of a contact. The default ringtone is Short Short Long. April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com... -
Page 79: Enabling Auto Answer
Group Paging is a group feature that allows unidirectional paging for a group of users by dialing a group paging directory number (DN) or an extension. The feature can be configured by a group administrator or higher. April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com... -
Page 80: Long-Term Acoustic Exposure Protection
Advanced features Long-term acoustic exposure protection Avaya J100 Series IP Phones have the long-term acoustic exposure protection to prevent the users from getting acoustic shocks. This feature reduces the loud volume of the conversations on the phone call to permissible acoustic limits. The user can set the permissible acoustic limit to dynamic or predefined static values. -
Page 81: Multicast Paging
• Lift the handset. • Press Speaker. • Press Headset. 2. (Optional) If you use the handset, press End Call to cancel dialing. April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com... -
Page 82: Pre-Configuration Of Keys
• Ensure that the system administrator configures the voicemail for your extension. • Obtain the user ID and password of your voicemail from your system administrator. April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com... -
Page 83: Shared Call Appearance
Incoming calls to any shared extension alert all phones configured with this extension. Note: SCA is available only in Avaya J139 IP Phone, Avaya J169/J179 IP Phone and Avaya J159 IP Phone. To activate the feature, contact your system administrator or go to the BroadSoft web interface yourself to activate the feature. -
Page 84: Joining A Call In A Shared Line
In-use icon Before you begin Ensure that you are assigned a shared extension. Procedure 1. Scroll to the shared line. 2. Press Barge in. April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com... -
Page 85: Putting A Call On Private Hold And Resuming A Call
Ensure that you are assigned a shared extension. Procedure 1. Press Main menu. 2. Scroll to Settings, and press one of the following: • Select • OK April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com... -
Page 86: Customizing Sca Lines
The label and location of each of these lines can be individually modified using the customization feature. April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com... -
Page 87: Viewing Sca Configuration
Simultaneous ring can be turned off when you are at your desk on a call. April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com... -
Page 88: Accessing Simultaneous Ring Personal From The Phone Menu
Use this procedure to add a number or a SIP-URI address for a simultaneous ring. Important: You can add maximum 10 numbers or SIP-URI addresses. April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com... -
Page 89: Editing Simultaneous Ring Numbers
Use this procedure to delete a number or a SIP-URI address for simultaneous ringing. Procedure 1. On the phone, go to Main menu > Features > Simultaneous ringing > Config. April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com... -
Page 90: Sla Mon
4. In the confirmation window, press Delete. ™ SLA Mon ™ SLA Mon technology is a patented Avaya technology embedded in Avaya products to facilitate ™ advanced diagnostics. The phones support SLA Mon agent which works with Avaya Diagnostic Server (ADS). - Page 91 5. Press one of the following to set the duration in hours: • Right arrow key: To increase the value. • Left arrow key: To decrease the value. 6. Press Enter. April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
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Page 92: Chapter 12: Customization
Use this procedure to display the duration of calls. Procedure 1. Press Main menu. 2. Scroll to Settings, and press Select. 3. Scroll to Phone, and press Select. April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com... -
Page 93: Setting Key Repeat Delay
5. Press Toggle to one of the following: • One number: To see the last dialed number. • List: To see a list of the last eight numbers. April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com... -
Page 94: Setting The Audio Button
6. Press Contacts. The phone displays the Contacts list. 7. Scroll to a suitable contact, and press Select. The phone updates the speed dial entries. April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com... -
Page 95: Setting Mute Alert
• If the speaker is on during an active call and there are new voice mail messages, the beacon LED turns off every 15 seconds. Note: If the call is on hold, the beacon LED stops flashing. April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com... -
Page 96: Customizing Phone Keys
Press Move. b. Use the Navigation keys to move the selected line. c. (Optional) If the new location is empty, press Select. April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com... -
Page 97: Restoring Customized Keys To Default
4. Scroll down to Presence integration, and press Select. 5. Scroll down to Away timer. 6. Press Toggle to turn on the timer. April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com... -
Page 98: Enabling Phone Auto-Lock
• Toggle: To toggle call history on or off. 6. Scroll to Log calls, and press Toggle to toggle call history to on and off. 7. Press Save. April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com... -
Page 99: Redirecting Calls When Do Not Disturb Is Active
5. Select the handset, headset, or speaker for which you want to turn automatic gain control on or off. 6. Press Toggle to turn automatic gain control on or off. 7. Press Save. April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com... -
Page 100: Selecting Audio Path
2. Scroll to Settings, and press Select. 3. Scroll to Audio, and press Select. 4. Use the Down Arrow key to go to the Error tones screen. April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com... -
Page 101: Enabling Wireless Headset Bidirectional Signaling
Note: The amplified audio level will return to normal when the call is ended. April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com... -
Page 102: Setting A Headset Profile
Plantronics: ™ • CS500 Series: CS510, CS520, CS530, CS540 (APV-63) ® • Savi 700 Series: W710, W720, W730, W740, W745 (APV-63) Table continues… April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com... -
Page 103: Setting Headset Mic Level
SC 630/660 (CAVA-31) ™ ™ • VXI: CC Pro 4010V DC, CC Pro 4021V DC (OmniCord-V) Profile 5 Jabra: GN2000 (GN1216) Table continues… April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com... -
Page 104: Setting A Personalized Ringtone
• Call Pickup 6. Press Select. 7. Scroll to the ringtone, and press Select. 8. (Optional) To play the ringtone, press Play. 9. Press Save. April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com... -
Page 105: Display
You can enter any value from 0 to 999. 6. To enable clock on the screen saver, scroll to Clock, and press Toggle. 7. Press Save. April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com... -
Page 106: Setting The Backlight Timer
3. Scroll to Display, and press Select. 4. Scroll to Language, and press Select. 5. Scroll to the language that you want to use, and press Select. April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com... -
Page 107: Adjusting Phone Screen Width
4. Use the Down Arrow key to go to the Date format screen. The phone displays one of the following: • Default • mm/dd April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com... -
Page 108: Setting The Time Format
3. Scroll to Display, and press Select. 4. Scroll to Time zone, and press Select. The phone displays the following: • My time • Time zone April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com... -
Page 109: Setting The Text Size
• Language • Time zone and time format • Date format Backup process is initiated only after retrieval of user-specific data is successful. April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com... - Page 110 • When Manual Backup is successful: Backup successful • When Manual Restore is not successful: Retrieval failed • When Manual Restore is successful: Retrieval successful April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
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Page 111: Chapter 13: Troubleshooting
When your phone is back on the original server, normal functionality is restored. Failover and failback are automatic; you have no control over failure mode. April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com... -
Page 112: Viewing The Product Id
1. Press Main menu. 2. Scroll to Network information, and press Select. 3. Scroll to System, and press Select. 4. Scroll to Product ID. April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com... -
Page 113: Viewing The Device Type
Viewing the Device type About this task View your device type when your system administrator asks you to provide your device type information. The device type can be either Avaya SIP or Open SIP. Procedure 1. Press Main menu. 2. Scroll to Network information, and press Select. -
Page 114: Chapter 14: Resources
7. Click Enter. Avaya Documentation Center navigation Customer documentation for some programs is now available on the Avaya Documentation Center website at https://documentation.avaya.com. April 2020 Using Avaya J139 IP Phone in an Open SIP environment... - Page 115 Documentation Important: For documents that are not available at Avaya Documentation Center, click More Sites > Support on the top menu to open https://support.avaya.com. Using the Avaya Documentation Center, you can: • Search for content in one of the following ways: - Type a keyword in Search, and click Filters to search for content by product, release.
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Page 116: Viewing Avaya Mentor Videos
Avaya Mentor videos provide technical content on how to install, configure, and troubleshoot Avaya products. About this task Videos are available on the Avaya Support website, listed under the video document type, and on the Avaya-run channel on YouTube. • To find videos on the Avaya Support website, go to https://support.avaya.com/... - Page 117 ................69 barging in on an active call ........... call history customizing the ring tone ..........63 viewing ................44 icons and visual LEDs ..........calling April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
- Page 118 ..............file server address ............enabling screen saver clock ........connection jacks ..............language ..............106 contacts setting screen saver time ..........105 April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
- Page 119 ...........99 contacts ................ parking a call ..............overview ............... field description Line keys ................24 BroadWorks Mobility .............57 local contacts Mobile identity alerting ..........59 April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
- Page 120 ..........Ring Splash ................. phone boot-up ................. phone lock icons ................auto-lock ............... screen saver ..............manual lock ..............screen saver details April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
- Page 121 ...............17 text input enter, edit ..............23 time zone display settings ............settings ............... unlockPIN password ..............unparking a call ..............73 user data April 2020 Using Avaya J139 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
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